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Platinum Home Mortgage (NMLS 13589)

5.0

Location details

2204 N Ironwood Place, Suite B, Coeur d'Alene, ID, 83814, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
5.01,029 reviews
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919
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95 reviews have no rating
matthew r.'s profile image
matthew r. 
on Birdeye

2 years ago

lucas was awesome, I appreciate his insight and our long winded conversations. Keep up the great work! 

Business response:

Hi Matthew, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Quintilla M.'s profile image
Quintilla M. 
on Birdeye

2 years ago

Krista was amazing she went above and beyond to get me closed on the 29th of October totally enjoyed working with her. 

Business response:

Thank you, Quintilla! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future. 

LeOrla G.'s profile image
LeOrla G. 
on Birdeye

2 years ago

Thank you so very much for all of your help in securing our loan for our new home. Matt is organized & thorough & professional. Matt was quick to answer any question at any time, even outside of normal business hours. We put our trust in you and you most definitely came through for us. Thank you for your patience as well as treating us as people rather than just home loan customers. He made the whole process very easy. We absolutely loved working with Matt Richter and will recommend him to our family and friends in the fut... read more

Business response:

Leorla, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Susan E.'s profile image
Susan E. 
on Birdeye

2 years ago

Absolutely the best home loan experience we have ever had. Jennifer was very responsive in this crazy home buying market. We were always updated on our loans progress closing on time without one issue. Jennifer and her team were great to work with!!! 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Marie Wedin Kelly's profile image
Marie Wedin Kelly 
recommend  Recommended
2 years ago

Jennifer Ward was fantastic to work with to refinance our home. She worked so hard and definitely went above and beyond what I expected. There were a couple of snags on our end that she made very smooth & we worked together to accomplish to the finale. Thank you for being awesome Jenn! We truly do appreciate you 😀 

Business response:

Thank you, Marie Wedin! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future. 

Scott Campbell's profile image
Scott Campbell 
recommend  Recommended
2 years ago

PHM was there when we needed them in our home buying process and got us the best rate I could find. Lucas did a great job walking us through everything. 5 stars! 

Business response:

Hi Scott, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Damon Bacon's profile image
Damon Bacon 
recommend  Recommended
2 years ago

My wife and I had the pleasure of working with Mr. Matt Richter refinancing our home loan. He also assisted us on our original purchase of our home and he has been above exceptional, professional and very pleasant to work with. I would give him 6 stars out of 5 if I could. 

Business response:

Thank you, Damon! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future. 

Julie's profile image
Julie 
on Birdeye

2 years ago

Matt is exactly who you want coordinating your loan. His personal attention and trustworthiness are unmatched. We have bought several houses over the last 20 years and Matt is our favorite and we still cannot believe he shows up on signing day, every time! 

Business response:

Hi Julie, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Megan's profile image
Megan 
on Birdeye

2 years ago

Lucas was amazing: he explained everything every step of the way, and did a great job getting everything in order so that signing was also a breeze. Both Lucas and Mary at First American Title were really kind and professional, and more than willing to work around my schedule to get everything done. 

Business response:

Thank you, Megan! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future. 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 1,029 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is open now. It will close at 5:30 p.m.