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Platinum Home Mortgage (NMLS 13589)

5.0

Location details

2204 N Ironwood Place, Suite B, Coeur d'Alene, ID, 83814, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
5.01,029 reviews
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919
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95 reviews have no rating
Valerie Schulte's profile image
Valerie Schulte 
recommend  Recommended
2 years ago

Matt Richter and everyone else I dealt with at Platinum Home Mortgage went above and beyond with my recent home purchase. Matt responded to my questions quickly and make the whole process easy to navigate. Thank you so much!!! 

Business response:

Valerie, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Cathy M.'s profile image
Cathy M. 
on Birdeye

2 years ago

Everything about my experience with Platinum Mortgage was first rate. When a credit union company said they couldn’t give me a mortgage loan, I turned to Matt and his team. He got everything put together very quickly and there was no snags. Matt continually kept me updated and there were no surprises. Thank you so much. 

Business response:

Cathy, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Kimberlee's profile image
Kimberlee 
on Birdeye

2 years ago

We had the pleasure of working with Matt Richter who helped us with our homeloan needs with purchasing our first home. I had many MANY questions throughout the process and despite how basic they may have been, Matt addressed me professionally and kindly. I am very grateful to him and Platinum Home Mortgage Thank you! 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Lori L.'s profile image
Lori L. 
on Birdeye

2 years ago

Matt Richter was very thorough and helpful in all ways. He made the whole home buying experience painless. He was quick to respond to questions and kept me posted throughout the process. I highly recommend Matt to anyone looking at purchasing a home. 

Business response:

Lori, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Karen G.'s profile image
Karen G. 
on Birdeye

2 years ago

Matt made the refinance of our home easy and efficient. I would definitely recommend Matt Richter and Platinum Home Mortgage to my friends and family. Thank you. 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Aleta Q.'s profile image
Aleta Q. 
on Birdeye

2 years ago

Always available and never pushy. Walked me through options in a clear way that helped me understand and make the best decisions for my situation. Worked quickly and efficiently. Great experience. 

Business response:

Hi Aleta, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

ANDREW C.'s profile image
ANDREW C. 
on Birdeye

2 years ago

We recently completed our refinance with Steve at Platinum Home Mortgage. Steve kept us informed through the whole process and was available any time we had a question. I highly recommend Platinum Home Mortgage whether you are purchasing or refinancing your home. 

Business response:

Thank you, Andrew! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future. 

Troy E.'s profile image
Troy E. 
on Birdeye

2 years ago

Professional, responsive, 100% customer first mentality! 

Business response:

Troy, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Dianna Haug's profile image
Dianna Haug 
recommend  Recommended
2 years ago

We worked with Matt Richter, and he made our home mortgage process smooth and easy. Communication throughout was fantastic - he was always quick to respond even on weekends and evenings. We did a new construction home with an extended timeframe due to building and he made sure we were locking in rates at the right times and saved us money by offering a longer rate lock of 6 months! Would highly recommend him/Platinum for all things mortgage related. Being in the real estate industry, I work with a lot of different lenders ... read more

Business response:

Dianna, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 1,029 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is closed now. It will open on Friday at 8:30 a.m.