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Platinum Home Mortgage (NMLS 13589)

5.0

Location details

5601 Truxtun Ave, Suite 200, Bakersfield, CA, 93309, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
5.0438 reviews
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418
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8 reviews have no rating
Blair Ackenheil's profile image
Blair Ackenheil 
recommend  Recommended
3 years ago

Salina was very helpful, she always kept us updated on our status of our loan. Answered all of our questions, even in these crazy times. The loan App made it easy for us to get all our documents sent over. 

Business response:

Thank you very much for your review, Blair! 

Marcos O.'s profile image
Marcos O. 
on Birdeye

3 years ago

It was an easy and awesome experience 

Business response:

We appreciate your glowing review! 

Jerardo S.'s profile image
Jerardo S. 
on Birdeye

3 years ago

I loved that it was such a quick and easy process to refinance. Carmen did a great job keeping me informed and explain a lot She really exceeded my expectations. And I would recommend to everyone. 

Business response:

Thank you for your wonderful feedback! We are glad you enjoyed your experience with us. 

Nitin S.'s profile image
Nitin S. 
on Birdeye

3 years ago

I loved that it was such a smooth process to refinance. Aman did a great job keeping us informed aNd helping us anyway she could. She really exceeded my expectations. Thank you so much Aman. 

Business response:

Thank you, Nitin! We are happy that your experience was a great one! 

Frank S.'s profile image
Frank S. 
on Birdeye

3 years ago

Great job done by Selina. 

Business response:

We appreciate your glowing review! 

Jose M. R.'s profile image
Jose M. R. 
on Birdeye

3 years ago

The experience was top notch. Keep up the great work! 

Business response:

Thank you very much for your review, Jose M.! 

Francesca C.'s profile image
Francesca C. 
on Birdeye

3 years ago

This is my first home purchase so I don't have much else to compare my experience to but I'd say it was top notch! Kim was so helpful every step of the way. Our first meeting was just to answer some questions about buying a home. Naturally, I was nervous and hesitant since it's the largest purchase I'll make in my ENTIRE life (to date). She was so thorough with all of my questions and made me realize its not quite as scary as one would think! Along the way Kim has been the perfect combination of personable/sweet/down-to... read more

Business response:

Thank you for your wonderful feedback! We are glad you enjoyed your experience with us. 

Jennifer E.'s profile image
Jennifer E. 
on Birdeye

3 years ago

Carmen was phenomenal to work with on our refinance. She was so helpful and always able to answer any and all questions that we had. She was very personable. Our process was very smooth. I would definitely use her should the need arise in the future and would highly recommend her to anyone . 

Business response:

Thank you, Jennifer! We are happy that your experience was a great one! 

Henry's profile image
Henry 
on Birdeye

3 years ago

Kimberly was amazing in guiding us through our first home buying experience. From the start of the preapproval process to the end of closing escrow, she was very attentive and accessible anytime we had any questions. We were able to secure a wonderful rate and were well informed with all the costs throughout the process without any surprises. We would highly recommend Platinum Mortgage to all our friends/colleagues and especially Kimberly! 

Business response:

We appreciate your glowing review! 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 438 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is closed now. It will open on Monday at 8:30 a.m.