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Platinum Home Mortgage (NMLS 13589)


Location details

5601 Truxtun Ave, Suite 200, Bakersfield, CA, 93309, United States

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Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
5.0438 reviews
8 reviews have no rating
Jenna M.'s profile image
Jenna M. 
on Birdeye

3 years ago

This is our second time working with Platinum Home Mortgage and we were blown away both times! Helen and her team (Rose and Danielle) went above and beyond. We had a super speedy closing and would recommend them to everyone we know! 

Business response:

Thank you, Jenna! We are happy that your experience was a great one! 

Bradley's profile image
on Birdeye

4 years ago

Helen and her crew went above and beyond for my wife and I and did the impossible for us we couldn't be happier and we appreciate Platinum Home Mortgage so much thank you😁👍 

Nelson R.'s profile image
Nelson R. 
on Birdeye

4 years ago

Being a DACA holder, I never imagined there was a possibility of becoming a home owner. With Kimberly and Platinum Home Mortgage I not only became a home owner, I was able to buy a new home, newly built. Kimberly assisted me all the way in each and every step. Her lovely voice through the phone was like a sign of trust and when she told me that she will get me in a brand new home, I was really excited and felt it. And it happened! Thanks to Kimberly I got to purchase and own my first home, brand new built. I am so thankful t... read more

Ike Duran's profile image
Ike Duran 
recommend  Recommended
4 years ago

This is our second mortgage we have had through Platinum and Helen. We have been amazed both times at how quick and easy it has been. No problems whatsoever. Helen always responds immediately by text, phone or email. These were not our first mortgages so we are not newbies. Thanks Platinum and Helen! 

Business response:

Thank you so much for taking the time to leave us this amazing review! 

Gagan's profile image
on Birdeye

4 years ago

100% satisfied with service thanks a lot to Carmen 👍 

Christian C.'s profile image
Christian C. 
on Birdeye

4 years ago

Carmen and her team were amazing! They were there for me every step of the way and helped me understand the process thoroughly. I would recommend Carmen to any family and friend looking to buy a home, her and her team of Rose and Danielle will get the job done! 

Guillermo L.'s profile image
Guillermo L. 
on Birdeye

4 years ago

I can't speak highly enough of our experience with Mikie. We knew instantly that she was the one for us. She was extremely responsive and she really helped to take the pressure off of a very stressful process. She definitely went the extra mile explaining/answering my constant questions. I highly recommend Mikie Barrett! 

Sunshine Jones's profile image
Sunshine Jones 
recommend  Recommended
4 years ago

Helen and her team are amazing! They gave us impeccable customer service from the initial phone call, up until the minute escrow closed. They made the entire home buying experience seamless and effortless. They were the 3rd lender we contacted, and immediately we felt comfortable with their expertise and advice. They came in significantly lower than others as well. We highly recommend PHM for your next home purchase. Thank you so much from the bottom of our heart! 😊💓 

Business response:


Kelly Eccleston's profile image
Kelly Eccleston 
recommend  Recommended
4 years ago

Mikie Barrett and team were so great working with. Mikie made the process so easy and stress free for my family and I. Quick turn around on calls and emails and such a friendly, professional environment. I would recommend and use Platnium Home Mortgage again. 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 438 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is closed now. It will open tomorrow at 8:30 a.m.