Highly recommend future home buyers to get carmen as the loan officer. She was really honest and good at explaining things. She helped me with a program in which i had no idea i was eligible for. She made the process so much easier. I would give her 6 stars but the max is 5. Thankyou Carmen for getting me into my new home.
Carmen was such a great help to me and my husband. She was always there when we had questions on thing we didn't understand and made our purchases easy. It was not a long wait at all and we would recommend her to anybody that is looking on buying a home. We would really like to thank her very much for all that she has done for us in putting us in our dream home thankyou carmen
This was our first time buying a home. We were referred to Platnium Mortgage with Carmen Alberto. She is amazing!! She met with us immediately and really took the time to find us the perfect loan for our specific needs. We didnt feel any pressure and she explained the differences between our loan options. Overall, our experience with Carmen made our first home purchase so easy and stressfree. We definitly felt she went above and beyond to ensure we were happy and understood everything we needed know in buying a home. We abso... read more
This was my third time working with Kim. As always, she made the process extremely easy. She was very attentive and always responded quickly when I had questions. Customer service at it's best.
Our experience with Platinum Mortgage was very pleasant. They were always willing to answer our questions and Carmen worked very quickly to ensure everything was done in a timely manner. Thank you for everything.
Kim Smith has always gone above and beyond for us. It has been our pleasure doing business with her. Platinum Home Mortgage is the Best!
Carmen helped me with all my needs prior to looking for a home and was honest and on top of things now that I am ready. She was realistic and understanding of my needs.
Kim and the rest of the staff were very helpful with my loan. They knew how to deal with my complicated situation and everything went by smoothly. Highly recommended especially to first-time home buyers!
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