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Platinum Home Mortgage (NMLS 13589)


Location details

2000 Center Dr, Suite East D403, Hoffman Estates, IL, 60192, United States

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Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to Midnight
5.05,227 reviews
400 reviews have no rating
isjebral ortiz's profile image
isjebral ortiz 
7 years ago

Carlos Gonzales is the best Lending agent I have ever had, he is a helping hand who makes you feel like you are part of his family, if I ever have the opportunity to purchase another home ,Carlos Gonzales will definitely be my lending agent... 

e70romero's profile image
7 years ago

Yes, Carlos went above and beyond in helping us with our refi. Was available all the time, and returned texts very quickly. Had answers to all our questions and gave us time to think about the decisions my wife and I had to make. Informed us when he was not going to be available. Left us in good hands with his assistant, she was more then able to handle any requests we needed. He knows the real estate market very well. He was patient and relatable from day one to the final signing of all documents. Both he and his assistant ... read more

romerov08's profile image
7 years ago

Our refinance experience was one of the MOST painless, smooth and Professional experiences EVER! Mr. Gonzalez and his staff are a great and very efficient team. His knowledge of the market condition and his patience to explain everything to us was and it still is: PRICELESS! We were so impressed with how he helped us understand the process and the different options we had as homeowners, that we immediately confirmed his services for that particular transaction and hopefully many more to come in the future. I highly recommend... read more

Greg Kinney's profile image
Greg Kinney 
7 years ago

I really don't leave a lot of reviews on Yelp. I actually come from the school of thought, of if you don; thave anything nice to say, then don't say anything at all. Well, I have nothing but nice things to say about Kathy! Her professionalism and ability to fight all the way to the end to get the best loans and approvals possible is unmatched to anyone I have ever worked with in the mortgage industry by a long shot!!! If it is a simple approval you need, or perhaps, you are in a tricky situation, look up Kathy!!!! I kno... read more

Annette D.'s profile image
Annette D. 
on Birdeye

7 years ago

Matt was a pleasure to work with. He is professional and kind. He helped us with the mortgage that would best fit our needs and returned our calls promptly if we had any questions. I would recommend Matt To anyone I know seeking a mortgage. 

sjbchapman's profile image
7 years ago

Andy went above and beyond to make sure that all requirements are met, and provided the friendliest service around. He was knowledgable and responsive. I highly recommend using Andy for your loan. Did I mention that he will get you the lowest rate available? I couldn't have asked for better! 

Business response:

Thanks, SJ! I'm glad we also became co-op experts in the process :) 

Akos Straub's profile image
Akos Straub 
7 years ago
Rafa Garcia's profile image
Rafa Garcia 
7 years ago

Cuau,deseamos expresarle por este medio nuestra gratitud por su invalorable atencion que presto al proceso de adquirir nuestra casita. encontramos en ti una persona entregada a atender a su cliente, nos regalo su amistad, nunca tuvo un no puedo, nos dio animos cuando los momentos se ponian dificiles que fueron bastantes y fue nuestro soporte para seguir en la lucha hasta llegar a conseguir la propiedad que necesitabamos. Para ti no hubo distancias, ni horas, siempre alegre y decidido a satisfacer nuestra necesidad de viviend... read more

Vinn V.'s profile image
Vinn V. 
on Birdeye

7 years ago

Platinum Home Mortgage is awesome! Their loan officers are extremely knowledgeable. The loan process what easy and efficient 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 5,227 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is open now. It will close at 5:30 p.m.