Platinum Home Mortgage (NMLS 13589)
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user6355142 on Zillow
9 years ago
09/13/2013, 13:42 PM
Denise was wonderful to work with, she kept us informed throughout the process of buying our home. We were selling our home and buying a new home at the same time and Denise was able to coordinate the timing of selling our current home and buying our new home so that the equity could be used for the down payment. I can't say enough about the personalized service that we received from Denise and would recommend her to anyone who is purchasing or refinancing a home.
user65572522 on Zillow
9 years ago
09/13/2013, 11:33 AM
Denise was referred to us by a friend after we had a bad experience w/ another mortgage broker. Denise reviewed our situation and gave us several options in which we can proceed with our loan. She was very informative and answered any questions or concerns that we had. This was such a different experience we had prior to meeting Denise. With her help, we got the loan to help us buy our first home. We're so grateful to have been introduced to Denise. I would highly recommend anyone looking for a home to first consult w/ Denise to see what options are available for your particular situation.
user3576766 on Zillow
9 years ago
09/13/2013, 08:34 AM
Denise was excellent. My sister and I were buying a house together, and Denise was extremely thorough and organized in helping us prepare the documentation for the loan. She gave us an organized list of exactly everything we needed and helped us draft letters that we needed for the loan as well. I could tell she was very knowledgeable, and her experience was obvious. My mom, who has bought many homes in the past, was also impressed by how knowledgeable and responsive Denise was. In the end, the house did not meet Sallie-Mae requirements, which our realtor neglected to tell us before we started the loan process. However, Denise, our loan officer, was fantastic, and the next time I am buying a house, I'm going with Denise for sure. I would highly recommend her to anyone.
user609387 on Zillow
9 years ago
09/13/2013, 05:26 AM
While attempting to purchase a home early this summer it was unsuccessful due to a prior short sale I had. Denise was patient, hard-working and informative. Denise tried to look at all angles and even got employer verification to help get a loan. Even though I cannot buy right now… I was informed on what was needed to happen in order for me to be a future home owner. When the short sale is lifted next year, I will not hesitate to work with Denise
user52412349 on Zillow
9 years ago
09/13/2013, 01:58 AM
we had a great experience with Denise, i went to denise for a home loan at the beggining of 2013 , My credit score was 536 and everyone turned me away with no guidance as to what to do to improve my score, in august of 2013 with her guidance and frequent following up i was approved for my home loan and now have a credit score of 720 ! i also wanted to work with a diffrent realtor and my realtor felt she was proffessional and very helpful ! we are now shopping for our first home ! all in all my experience was great thank you
Violet D Romero on Facebook
9 years ago
08/20/2013, 11:57 AM
I know someone that works here!! He will make your homebuying experience as Pleasant as it could be!!!
user463411 on Zillow
10 years ago
03/15/2012, 06:33 AM
I am giving Tim Manfro of Platinum Home Mortgage a "5 Star" rating because he has earned every "star"! I know that he went above and beyond his normal job description to get me into a loan. Tim worked tirelessly for me during the loan process and even after in helping me to clear up a disputed line of credit that could have prevented me from getting a home improvement loan or to refinance. Tim was always available by phone, e-mail or text and, if he didn't have an answer to my many questions or concerns, he would find the answers and get back to me well within a reasonable amount of time. I will be giving Tim Manfro all my business in the future and I will be highly recommending him to my friends and family. Nancy V.
sln1012 on Zillow
11 years ago
02/01/2012, 06:41 AM
Tim provided me with excellent customer service. He was very professional working with all the entities in the purchase of my home. Tim was diligent in the delivery of my loan package.
Platinum Home Mortgage should be very pleased to have such a young and energetic loan associate on their team.
I would recommend him to any family member or business associate looking for a new loan or re finance package.
Sincerely,Sharon Nicholas