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2000 Center Dr, Suite East D403, Hoffman Estates, IL, 60192, United StatesGet directions
|Mon||9:00 a.m. to 5:30 p.m.|
|Tue||9:00 a.m. to 5:30 p.m.|
|Wed||9:00 a.m. to 5:30 p.m.|
|Thu||9:00 a.m. to 5:30 p.m.|
|Fri||9:00 a.m. to 5:30 p.m.|
|Sat||9:00 a.m. to Midnight|
James was amazing! He made the whole process painless. He was very patient and understanding. He was always quick to answer any questions or concerns I had. I would recommend James to others all day long.
In building and buying our new home, All done on E-mails and by phone.Everything was worked out to the point we signed papers in California,The house was in Idaho.He was very thorough and helpful. I would recommend highly
James was extremely nice and professional. He updated me everyday on my loan and never left me in the dark. He explained everything it great detail. I would highly recommend him to anyone.
By far the best customer service that I have ever gotten anywhere. I felt so ignorant buying a house for the first time but all of the employees at platinum were happy to explain everything to me. I love my house! Thanks Platinum.
James was dedicated and made sure we understood everything throughout the process. He was even there for us when we had questions after normal business hours.
James helped me get the best rate and answered every question I had in a timely manner. He even made the process of the underwriter (which from what I hear is normally a nightmare) go smoothly and pain free. I was impressed with his knowledge and his professionalism. I would recommend James Costello to anybody looking for home financing.
I work a 9-5 schedule and had to email James at Platinum. He always responded within 12hours. I would not do a mortgage through anyone else. James made buying a home a easy stress free smooth transaction. The buyer to our home also used Platinum and said he would recommend all his friends and family as well to use them!
Faith was unbelievable in the handling of our loan and closing our mortgage early on a 30 day escrow. There wasn’t an obstacle to big or small that didn’t receive her full attention, and quick resolution. This was our fourth and best experience in purchasing a home because of Faith. I would recommend anyone looking to purchase a home to have Faith Work for you!
I used Faith to purchase my first home four years ago, and we are in the process of selling it and buying our second home through her. She bent over backwards last time through many obstacles and we appreciate her hardwork!
Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 5,223 reviews.
Platinum Home Mortgage (NMLS 13589) is closed now. It will open tomorrow at 9:00 a.m.