Platinum Home Mortgage (NMLS 13589)
BIRDEYE FOR BUSINESSES
This profile is powered by Birdeye. Over 100,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye
Sort By:
Featured
chelsiemarie81 on Zillow
9 years ago
07/23/2014, 02:39 AM
James was extremely nice and professional. He updated me everyday on my loan and never left me in the dark. He explained everything it great detail. I would highly recommend him to anyone.
Kelli Carter Dillon on Facebook
9 years ago
05/29/2014, 18:33 PM
By far the best customer service that I have ever gotten anywhere. I felt so ignorant buying a house for the first time but all of the employees at platinum were happy to explain everything to me. I love my house! Thanks Platinum.
zuser20140521055305938 on Zillow
9 years ago
05/21/2014, 15:22 PM
James was dedicated and made sure we understood everything throughout the process. He was even there for us when we had questions after normal business hours.
james pool83 on Zillow
9 years ago
05/21/2014, 10:10 AM
James helped me get the best rate and answered every question I had in a timely manner. He even made the process of the underwriter (which from what I hear is normally a nightmare) go smoothly and pain free. I was impressed with his knowledge and his professionalism. I would recommend James Costello to anybody looking for home financing.
user0375505 on Zillow
9 years ago
05/21/2014, 05:05 AM
I work a 9-5 schedule and had to email James at Platinum. He always responded within 12hours. I would not do a mortgage through anyone else. James made buying a home a easy stress free smooth transaction. The buyer to our home also used Platinum and said he would recommend all his friends and family as well to use them!
dougm41 on Zillow
9 years ago
05/02/2014, 07:45 AM
Faith was unbelievable in the handling of our loan and closing our mortgage early on a 30 day escrow. There wasn’t an obstacle to big or small that didn’t receive her full attention, and quick resolution. This was our fourth and best experience in purchasing a home because of Faith. I would recommend anyone looking to purchase a home to have Faith Work for you!
RebekahHilliard on Zillow
9 years ago
04/30/2014, 10:57 AM
I used Faith to purchase my first home four years ago, and we are in the process of selling it and buying our second home through her. She bent over backwards last time through many obstacles and we appreciate her hardwork!
James Werner on Facebook
9 years ago
04/02/2014, 15:17 PM
Great company to work for. Very reasonable underwriting and lots of programs to serve my clients.
user8163099 on Zillow
9 years ago
04/01/2014, 07:59 AM
Platinum Home Mortgage has a wonderful team. They work very hard to make sure their clients are happy and satisfied. I worked with a previous company and they had me believing I had been approved for a loan come to find out I was not approved at all and that was a big disappointment for my kids and me. I was refereed to Platinum Home Mortgage by Scott from Remax, I called their office and they were able to set up an appointment with me the next day. My appointment was at 5pm and by 630pm I was approved for the loan. Throughout the process I was able to get in contact with them very easily and if they were out of the office they contacted back in a timely manner. If you want professional service with a company who is very friendly and helpful Platinum Home Mortgage is the place to go.