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Platinum Home Mortgage (NMLS 13589)


Location details

2000 Center Dr, Suite East D403, Hoffman Estates, IL, 60192, United States

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Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to Midnight
5.05,223 reviews
400 reviews have no rating
jnk 1805's profile image
jnk 1805 
9 years ago

James was amazing! He made the whole process painless. He was very patient and understanding. He was always quick to answer any questions or concerns I had. I would recommend James to others all day long. 

tighttighttom's profile image
9 years ago

In building and buying our new home, All done on E-mails and by phone.Everything was worked out to the point we signed papers in California,The house was in Idaho.He was very thorough and helpful. I would recommend highly 

chelsiemarie81's profile image
9 years ago

James was extremely nice and professional. He updated me everyday on my loan and never left me in the dark. He explained everything it great detail. I would highly recommend him to anyone. 

Kelli Carter Dillon's profile image
Kelli Carter Dillon 
9 years ago

By far the best customer service that I have ever gotten anywhere. I felt so ignorant buying a house for the first time but all of the employees at platinum were happy to explain everything to me. I love my house! Thanks Platinum. 

zuser20140521055305938's profile image
9 years ago

James was dedicated and made sure we understood everything throughout the process. He was even there for us when we had questions after normal business hours. 

james pool83's profile image
james pool83 
9 years ago

James helped me get the best rate and answered every question I had in a timely manner. He even made the process of the underwriter (which from what I hear is normally a nightmare) go smoothly and pain free. I was impressed with his knowledge and his professionalism. I would recommend James Costello to anybody looking for home financing. 

user0375505's profile image
9 years ago

I work a 9-5 schedule and had to email James at Platinum. He always responded within 12hours. I would not do a mortgage through anyone else. James made buying a home a easy stress free smooth transaction. The buyer to our home also used Platinum and said he would recommend all his friends and family as well to use them! 

dougm41's profile image
9 years ago

Faith was unbelievable in the handling of our loan and closing our mortgage early on a 30 day escrow. There wasn’t an obstacle to big or small that didn’t receive her full attention, and quick resolution. This was our fourth and best experience in purchasing a home because of Faith. I would recommend anyone looking to purchase a home to have Faith Work for you! 

RebekahHilliard's profile image
9 years ago

I used Faith to purchase my first home four years ago, and we are in the process of selling it and buying our second home through her. She bent over backwards last time through many obstacles and we appreciate her hardwork! 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 5,223 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is closed now. It will open tomorrow at 9:00 a.m.