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Platinum Home Mortgage (NMLS 13589) - Ridgecrest, CA
- Mortgage Lenders
- Ridgecrest, CA
About this business
The friendly and knowledgeable staff in the Ridgecrest branch will work closely with their customers throughout the loan process to ensure a smooth transaction. They provide accurate and timely communications, quick on-time closings and look forward to the opportunity to earn your business.
Location details
301 S. China Lake Blvd., Suite A, Ridgecrest, CA, 93555, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As a first time home buyer, Rachel and Platinum Home made this daunting experience much more bearable and achievable than I would have imagined beforehand. Their infinite patience and expertise was invaluable. I'll sing nothing but high praises for them.
Business response:
Thank you, Konnor! We appreciate you taking the time to write such a great review. We hope you're enjoying your home and that we can assist you again someday!
Yusef and Rachel were AMAZING through the process of buying our first home. They answered the thousands of questions that we had and really put an ease to making such a big purchase! They were so much help and very easy to talk to! I would definitely recommend them a thousand times to everyone looking to buy or refinance!
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
Rachel and Yusef were the best. They took the stress out of my our buying process. They were there every step of the way with updates and re-assurance. They had all the answers to my million questions. We are very happy with their service. Thanks again, John.
Business response:
Hi John, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!
Amazing service from start to finish! Rachel and Yusef made the transaction quick and easy. Highly recommend them and Platinum Home Mortgage!
Business response:
Michelle, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
WOW, i Can't say enough about Rachel. Knowledgeable, helpful, friendly service, and more. She always had a answer when i called and asked or she found the answer and returned my call. it was a pleasure working with her.
Business response:
Thank you, Michael Earl! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future.
Yusef and Rachel were amazing to work with. They answered all our questions in a timely manner; even when I asked the same questions multiple times. We would definitely recommend them to everyone looking to purchase a home.
Business response:
Kiersten, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
I worked with Rachel (Loan Officer) and had contact with Yusef, the owner. Both of them were absolutely stellar in the whole buying process. When I was first shopping around, they were understandably skeptical about my credit situation, but once I decided to go with them for the mortgage and they ran my information it was no problem. Results were favorable to all parties. Rachel was absolutely phenomenal. Every time I had a question or concern, she communicated back to me right away by either email, text, or call. Even wit... read more
Yusuf and Rachel were a pleasure to work with. They showed a lot of patience through the whole process and utmost professionalism. I would recommend Platinum Mortgage to all my friends and family. Keep up the good work!
Business response:
Thank you, Nigar! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future.
Rachel and Yusef are beyond AMAZING!! They both went above and beyond to answer all of our questions at all times. They explained the refinance process and made sure we were comfortable the entire time. Not only did they get us an amazing rate but they explained all the facts and made sure we understood all of our options. We could not have had an easier experience from start to finish. Thank you both for your hard word, dedication and phenomenal customer service! We highly recommend Platinum Home Mortgage! The Diaz Family
Business response:
Kaci, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
Frequently asked questions about Platinum Home Mortgage (NMLS 13589)
How is Platinum Home Mortgage (NMLS 13589) rated?
Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 82 reviews.
When is Platinum Home Mortgage (NMLS 13589) open?
Platinum Home Mortgage (NMLS 13589) is closed now. It will open tomorrow at 9:00 a.m.
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