Platinum Home Mortgage (NMLS 13589)'s cover image
Claimed

This profile has been claimed by the business owner or representative.

Platinum Home Mortgage (NMLS 13589) - Ridgecrest, CA

5.0
Get directions

About this business

The friendly and knowledgeable staff in the Ridgecrest branch will work closely with their customers throughout the loan process to ensure a smooth transaction. They provide accurate and timely communications, quick on-time closings and look forward to the opportunity to earn your business. 

Location details

301 S. China Lake Blvd., Suite A, Ridgecrest, CA, 93555, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.082 reviews
Select a rating
Mark H.'s profile image
Mark H. 
on Birdeye

2 years ago

This is my first time buying a home. Rachel and Yusef were more than amazing. They were patient with me as I asked a ton of questions. My next purchase or refinancing will be with them. I recommend you use them for your next home buying/refinancing needs. Top notch. 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Maria W.'s profile image
Maria W. 
on Birdeye

2 years ago

Rachel and Yusef where amazing from the start to the finish. We were nervous since we are first time buyers. They where up front with us with the goods and bad outcomes that could happen. Always there to answer our question regardless of the time or day. would recommend them 100% 

Business response:

Hi Maria, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Daniel M.'s profile image
Daniel M. 
on Birdeye

2 years ago

Very responsive and helpful. Checked in on us through the whole process to answer any questions we had 

Business response:

Thank you, Daniel! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future. 

Adam E.'s profile image
Adam E. 
on Birdeye

2 years ago

Rachel and Yusef were the best. I have purchased homes in the past and this was the fastest, smoothest home buying process that I have ever gone through. They treated me like family and always kept me in the loop as to what was going on in the process. I highly recommend them to anyone purchasing a home. 

Business response:

Adam, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Michelle Ann P.'s profile image
Michelle Ann P. 
on Birdeye

2 years ago

They were straightforward with me about everything and didn’t change anything without talking to me first. 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Jen W.'s profile image
Jen W. 
on Birdeye

2 years ago

Buying our house came with almost zero planning and I had absolutely no clue how to begin. I have known Rachel for years and knew how genuine and caring she is and immediately reached out to her. I came in with a couple pay stubs and a whole lot of hope and she and Yusef talked at length about the good, the bad, and the possible ugly. Rachel made the paperwork process seamless and worked around my hectic schedule and not-so-ideal circumstances. Yusef was there every step of the way and held true to his promise to be honest a... read more

Business response:

Hi Jen, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Maria M.'s profile image
Maria M. 
on Birdeye

2 years ago

You did a great job handling my refinanced. Rachel did all the papers, answers all the questions and concerns that I have. She explained all the documents to me before signing anything. I trust her very much and will definitely recommend her and this company. Yousef and Rachel are the best and amazing people. 

Business response:

Thank you, Maria! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future. 

Armando C.'s profile image
Armando C. 
on Birdeye

2 years ago

we had a real good experience with this company. The process went smoothly. They were available to answer any questions that we had. This reduced our payments way down. I would highly recommend using Platinum Mortgage for all your mortgage needs. They are friendly and very helpful. 

Business response:

Armando, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Micah A. H.'s profile image
Micah A. H. 
on Birdeye

2 years ago

After finding our dream home, my wife and I knew immediately that we would be going to Platinum Home Mortgage for our financing. It seemed sort of silly after having just gone through a refinance on our old home that we would be back so soon. The stars aligned and brought us the opportunity to purchase this magnificent home and we went for it! Rachel and Yusef sprung back in to action and helped square away all the paperwork and were just a phone call away through the whole process. I can tell you a purchase is much more com... read more

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 82 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is closed now. It will open on Thursday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com