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"The Richmond branch’s bilingual and bicultural staff, led by industry expert Ricardo Ramos, has been serving the Latino community across the Bay Area in the same location for the last 19 years. Mr. Ramos is a passionate lender and service provider. He has nearly 30 years of experience helping families buy their first home, refinance, or start and then grow their investment property portfolio. The team has built a high profile reputation for their dedication to provide the best, crystal-clear and honest customer service th... read more
2938 B Hilltop Mall Road, Richmond, CA, 94806, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Los trabajadores amables y ayudan mucho te explican paso a paso el proceso
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
Amazing experience, thank you guys
Business response:
Hi Christopher, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!
Platinum home Mortgage is awesome. Their staff is goal oriented all the way. There was never a moment where I didn’t feel like they were giving me the best service possible. I’d recommend them to anyone. They assisted me in my first time buying a home and if I had to I would do it all over again with them.
Business response:
Hi Gregory, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!
Fortunately, we had an excellent experience, a great job by the entire team, Team Ovalle. Thank you Sandy, Rocha, Pablo, for never leaving us alone, for answering calls, emails after 10 at night, at any time we feel safe and protected until we reach the goal, our first home. We appreciate all your support with the loan. P.S. I see you every Thursday on Financial Focus. Greetings Ricardo Ramos & Sandy Ovalle.
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
Rosha and Sandy was perfect in the whole process as well as the whole team very polite knowledgeable and informative about everything. If I ever buy another house I’m definitely contacting them again
Business response:
Thank you, Roderick Maurice! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future.
Very friendly and helpful
Business response:
Jesus, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
Gracias a Sandy Ovalle y Adriana Hernández , por su profesionalismo y dedicación, en el cierre de la refinanciación de mi casa . Seguiré contando con sus servicios inmobiliarios en el futuro
Business response:
Thanks for the great review! We are glad that your experience met expectations overall.
Yo les quiero dar las gracias por avernos ayudado con este proceso paso a paso ustedes resuelven cualquier duda que uno tiene y yo de corazón los recomiendo ustedes ofrecen muy buen servicio. Muchas gracias.
Business response:
Thank you, Maria! We are happy that your experience was a great one!
This people are amazing ,they will guide you through all of your needs and they will make sure you get the best deal on your loan 💵, they have a very professional team that treat you with respect and understand your needs, thanks for all your help, it was a wonderful experience working with you guys!! Happy customer..
Business response:
Thank you very much for your review, Alfonso!
Platinum Home Mortgage - Sandy Ovalle (NMLS 276223) has a 5 star rating with 44 reviews.
Platinum Home Mortgage - Sandy Ovalle (NMLS 276223) is closed now. It will open tomorrow at 9:00 a.m.
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