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"The Rancho Cucamonga branch was founded under the principle that customers and real estate partners are the most valuable asset. Knowing what is most important to the customer and real estate professional, provides them with the opportunity to exceed expectations. The branch’s goal is to create a stress-free experience throughout the loan process. They know that superior customer service is the key to winning your repeat business and referrals to friends and family. Branch managers, Carlos Gonzalez and Troy Hazelip know th... read more
9620 Center Ave, Suite 180, Rancho Cucamonga, CA, 91730, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My son and I were very happy with the professional and courteous attention we received. Everyone answered our questions promptly and kept us informed of every step of our refinancing.
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
Exelente trabajo
Business response:
Francisco Zavala, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
Very professional and excellent service
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
Troy was fantastic- helpful, knowledgeable, very quick to respond (even on nights and weekends), and fast in getting. Whole process went efficiently and smoothly, the Platinum Mortgage Team worked very hard for our family and made a 30 day closing happen! Thanks!
Business response:
Justin, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
great experience!!!
Business response:
Thank you, Jerry A.! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future.
The Hazelips & their team are great to work with, they treat you as if you’ve been friends forever. They handled my refi with no issues & in a timely manner, I would strongly recommend them for your mortgage needs.. I’ve used their services twice & who knows if the numbers drop lower I just might use them again. THANK YOU TROY & COLEEN!!
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
Platinum Mortgage exceeded my expectations when I called about refinancing my existing FHA loan to a conventional loan. I have to sing the praises of my agent, Troy Hazelip, who made it a stress free experience from the very first phone conversation. He kept me informed throughout the process and always got back to me quickly when I had questions. It really felt good to be part of the Platinum Family. Thank you Troy for a wonderful experience.
Business response:
Karen Louisa, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
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Business response:
Thank you for your wonderful feedback! We are glad you enjoyed your experience with us.
Troy and Colleen were excellent! Very patient and very helpful with the required paperwork. If it were not for their patience and extreme help in the process of getting everyone to agree seller and buyer. I would not have a home. Thank you all very much! Strongly recommend these folks. They were given to me by a friend and they proved to very outstanding!
Business response:
Thank you for your wonderful feedback! We are glad you enjoyed your experience with us.
Platinum Home Mortgage - Troy Hazelip (NMLS 252037) has a 5 star rating with 35 reviews.
Platinum Home Mortgage - Troy Hazelip (NMLS 252037) is closed now. It will open on Thursday at 9:00 a.m.
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