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Pooch Hotel

4.9

Norwalk, CT

About this business

Pooch Hotel provides first-rate dog daycare for busy Pet Parents. We have multiple, spacious areas for your dog to romp and play. Our experienced staff separate dogs by size and personality to ensure everyone has a great time. And we love giving pups treats and pets. For dogs that do better with more one-on-one attention due to age, health, behavior, personality, etc., we have personal play options as well.

Location details

230 East Ave., Norwalk, CT, 06855, United States

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4.9880 reviews

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Stacy G.

on Birdeye

6 years ago

Very kind and knowledgeable at the front desk. When I picked up my dog they workers at the desk were very caring one in particular about my dog.

Business response:

Thank you for the great review! We are always happy to have Flash stay with us at Pooch Hotel. He is such a friendly boy and always finds a pup to spend the day with :)

Stephanie F.

on Birdeye

6 years ago

No problems

Business response:

Thank you for the great review! We loved having Daisy stay with us for the week. She is such a gentle fluffy giant <3<3

Allissa B.

on Birdeye

6 years ago

I was so happy to leave my dog at pooch hotel knowing he was in the best care!

Business response:

Thank you for the great review! Finley has warmed up so nicely to the group and all the staff at Pooch! He is such a sweetheart and we love seeing him for daycare! We cannot pass his room without giving him a big hug!!

Kathy M.

on Birdeye

6 years ago

The staff took good care of my four babies when I was away for five nights . It was there first time being away from home. I was very comfortable leaving my babies at Pooch hotel. I know that the staff took good care of them because when I bring them for grooming they get excited go there!!!! Thank you all for caring all four babies !!!

Business response:

Thank you Kathy for the great review! We are truly lucky to have you and your babies join our Pooch Family. We love spending time with Blade, Khaleesi, Riddick, and Mia, especially when it was cuddle time in their suite! <3

Laura Leigh F.

on Birdeye

6 years ago

Melo is always excited to arrive, is greeted by people that know him, and is ready to sleep when he gets home!

Business response:

Thank you for the great review! Melo is such a good boy who is always full of energy! We always look forward to Tuesdays when he comes running through our front doors. Seeing his wagging tail brings a smile to all of us! <3 <3

Doris M.

on Birdeye

6 years ago

I left my dog for a weekend, and it wasn't the first time. She had to have private play time, and they did a great job. They really looked after her, but she was alone a lot. Love that I could watch her because of a private camera feed. They were very responsive to my dog's needs. My only wish is that there was an outdoor space because my dog really needs to be outdoors.

Business response:

Thank you for the great review! We were glad to see Stella again! She is such a sweetheart and we love spending time with her. Unfortunately as of now, we do not have an outdoor area, however we do have additional services that allow us to provide outdoor walks per your preference. We offer a 10 and 20 min outdoor hike which we can added to any future visit. Please feel free to call us at the Hotel 203-838-4451 for any additional information. We look forward in seeing Stella again!

Alexa L.

on Birdeye

6 years ago

Phoebe is always excited when we pull up to Pooch! She loves daycare and I've never had a bad experience boarding her either. Hazel recently joined our family and has been loving daycare! When they boarded together they tore up their beds but I was called and told about it and how they were giving them blankets so they still had something to lay on. It was great to get a phone call and not a surprise of a torn bed at check out! Phoebe has been going to Pooch for years and goes running towards all of the staff when she arri... read more

Business response:

Thank you Alexa for the great review! It has been an amazing three years watching Phoebe grow into such a great big sister to Hazel. Its amazing how much they look alike especially when they are running around playing. Maybe Phoebe will teach Hazel her amazing spins that even gets us dizzy just by watching her <3 <3 Although we have upgraded our playland structures in the play areas, we are looking into ideas for comfy areas that would stand-up to the play going on around them or invite chewing from others. We do want to rea... read more

Lori Z.

on Birdeye

6 years ago

Great place- clean- nice staff! Bailey loves it here.

Business response:

Thank you for the great review! We love having Bailey board with us at Pooch Hotel. She is such a fun lovable girl and always has her tail wagging! We can't wait to see her again <3

Kathy L.

on Birdeye

6 years ago

You always take good care of my dog and she's always happy to be there. My only complaint is that you're getting too popular but that is a good thing.

Business response:

Thank you Kathy for the great review! We LOVE Shelby, she is one of our firsts to join our Pooch Family when we opened! Pups like Shelby is why we love what we do and strive for only the best for them. We care for our pooch pups like one of our own! We miss everyone who checks out of our Hotel but we are not sadden because we know we will see them again real soon! Please give Shelby a big hug from us and we look forward in seeing her again <3 <3