Ken B on BBB 8 months ago
05/20/2022, 12:54 PM
A week ago, Powerful AC replaced my existing A/C compressor unit and furnace/air handler with new units. The installation crew worked as two teams, one for the A/C and the other for the furnace. The ******* was quite cordial and saw to it that my questions about the new equipment and special requests were promptly addressed. One special request dealt with the location of the pad for the outdoor compressor, which I asked to be relocated about six inches from the original unit's spot so I could better maneuver around it when necessary. The team gladly honored my request, and I am happy with the pad's location. Overall, I am satisfied with the work performance and the cleanup effort put forth by both teams after they completed the project, which took just over 4 hours from start to finish.