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Preferred Floor & Tile Co.
- Home Services
- Charlotte, NC
About this business
We are a locally owned and operated flooring and tile company serving the greater Charlotte, NC area for over 15 years. We offer residential and commercial flooring and tile solutions for projects small or large. Our team works direct with homeowners, real estate investors or general contractors who value outsourced flooring and tile installations. We are a locally owned and operated flooring and tile company serving the greater Charlotte, NC area for over 15 years. We offer residential and commercial flooring and tile solu... read more
Location details
5001 South Blvd, Charlotte, NC, 28217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Most unprofessional company. Inspector Mark came to my home to complete the inspection for the estimate, stated “I can see exactly what the issue is & we will get this estimate completed so work can start”. Then received a call from Ana(office) after the estimate was written & approved to set up a date, during that phone call she tried to assure me that it would only be a 1 day job & nothing more & tried to convince me to get the work done the day before thanksgiving, which I declined because I knew the work would not take 1... read more
Had to login to my other email in order to update on yet again the poor work from this company. They resent the crew from before to “fix” the work but nothing has truly been fixed at all and I have attached pictures to show what I mean. Not only are there cosmetic issues but more trip hazards, they did not properly remove all of the thin set under the removed tile so the flooring is uneven when you walk and has multiple dips. Not to mention one of the flooring pieces they “replaced” is already starting to separate. They made... read more
Zero stars would be too many! They came and pulled up a floor then replaced it within 2 hours. It was so rushed and horrible, but there was nothing I could do because of the language barrier! All I could do was reach out to my property management company Invitation homes to report how disappointed I was now here I am stuck with a bill to pay because of the incompetence on both parts .
Unfortunately, it was not a good experience. The LVT wood kitchen floor that was installed in March 2022 is falling apart (see pics). When I asked them about it a few weeks ago (approx 1.5 years after installation), the salesperson ran it up several levels of management and said my 1-year warranty had expired and I was on my own. My expectation (and prior experiences) is that LVT wood flooring would last 10-15 years if installed properly. I was obviously disappointed they wouldn't stand by their work a bit longer... If ... read more
They were scheduled to come today to fix my floors and they never showed up. It took hours to get a hold of someone and even they couldn’t get in touch with the field manager about my floors. I’m now having to take at least another half day of work. I’m not pleased.
Frequently asked questions about Preferred Floor & Tile Co.
How is Preferred Floor & Tile Co. rated?
Preferred Floor & Tile Co. has a 4.9 star rating with 11 reviews.
When is Preferred Floor & Tile Co. open?
Preferred Floor & Tile Co. is closed now. It will open on Monday at 8:30 a.m.