Preserve at Forest Creek | Apartments in 9230 Thornbury Blvd - Memphis TN - Reviews - Photos - Phone Number
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Preserve at Forest Creek

4.5
48 reviews
(Apartments)
 9230 Thornbury Blvd, Memphis, TN 38125US

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(901) 755-8535

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4on Google, Sep 27, 2017
Friendly staff especially Shadei Thompson. She is awesome ! Used to live here before and moving back all i have to do to call. The process went smoothly ! Downfall is maintenance is gone down, the surroundings and floor entrances needs to clean . Liked most part of the stay here ! more »
4on Google, Jul 24, 2017
My husband and I are getting ready to renew our lease. Coming up on 1 year. The staff are always friendly and professional. Maintenance responds within 1 day. Our apartment is updated. The amenities are better than we could ask for. The grounds are well maintained. It is a secure diverse friendly neighborhood. The only downfall is trash service is sub par and it is mandatory that you pay for this service. Parking is issue number 2. Be willing to walk a block away from your apartment most of the time. Parking is out of control! For the most part we love it here! more »
Business Response:
Thank you so much for this review! We are so glad you enjoy calling Preserve at Forest Creek home.
5on Google, Jul 24, 2017
I've been here 1 year and love it. My balcony overlooks the preserve and I watch deer walk by all the time. more »
Business Response:
Thank you for the FIVE rating! It is very important to us that our residents are happy. We are pleased that you are enjoying your lifestyle here at Preserve at Forest Creek.
5on Google, Jul 24, 2017
Friendly staff and safe community, great place to live more »
Business Response:
Thank you for your feedback! We appreciate your comments and hope you will remain a resident for years to come!
5on Google, Jun 23, 2017
Shadei Thompson and the front office team have been great! I'm relocating from out of state and they've made the process really simple. They've been patient through my moments of indecision and helped me identify a great unit for my family's needs. Thank you! more »
Business Response:
Thank you for your feedback! We appreciate your comments and hope you will remain a resident for years to come!
5on Google, May 24, 2017
Had a nice time living here. Units are bigger and the place have lots of beautiful scenic sights inside. Next to highway and made my mornings hassle free. Manager Joell and the office staffs are very friendly. Would definitely recommend the apartment. more »
Business Response:
We are thrilled you took the time to leave us this feedback. Stop in and say hello again soon.
4on Google, Mar 24, 2017
The Manager Joel is a gem go-to person. Really a very helpful lady, but wasn't a pleasant experience with one of the staff who seems to be arrogant. Great apartment to stay more »
Business Response:
Thank you for submitting your comments on our website. We value you as a resident and do want to make your apartment stay as pleasant as possible. I would love to discuss your issues to get them resolved as soon as possible. Please contact our office when you are available so we can address your concerns.
4on Google, Dec 23, 2016
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5on Facebook, Oct 28, 2016
My husband and I love it here! The staff is very polite and professional! more »
5on Google, Aug 23, 2016
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4on Google, Aug 23, 2016
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5on Google, Aug 23, 2016
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3on Google, Aug 23, 2016
From what i have seen these are very good apartments
Neatly maintained and organized
Only thing i hate is how they maintain the UPS shipments that were dropped
They need to better ca
re the packages - as any one can pick up a package and walk out and no one checks them
I lost my new phone which was dropped their and i dint knew whom to ask
Why sign for the package if they don't wanna take responsibility??
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3on Google, Aug 23, 2016
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5on Google, Aug 23, 2016
It's Perfect in every way!!!!!!! more »
5on Google, Aug 23, 2016
Don't normally do this but Angel, you were so great and put my worries at ease!! She made me so excited to live here and I know my experience will be just as great as the one I've already had! more »
5on Facebook, Aug 07, 2016
We just updated the lighting at The Preserve at Forest Creek Apartments and wow the place really POPs! Not only will LED lighting help them keep your monthly rates stable for years to come, it really makes the public areas look clean, fresh, and new!
We found management to be great. They were accommodating in every aspect of our work. They are making tons of improvements to the property and so if you're interested in the area we know it's a destination to put on your shopping list.
Check it out and tell them Managed Green sent you ;o)
more »
3on Facebook, Jul 07, 2016
Pet policies need to be implemented. There is currently no implementation. Folks never clean up their dogs poop and you see them everywhere. It is almost to the extent of being unhygienic. Also, you would see dogs running without leash. Customer service has improved after Fogelman took over, but this is surely an area where there is not much focus. more »
Business Response:
Thank you for your review Arunava! We appreciate you bringing this matter to our attention. We truly strive to offer the best living experience possible and also the highest level of customer service. We will be looking into this matter further! We would love the opportunity to speak with you more so we can address these concerns and any other items you would like for us to take care of. - Angel Clark (Leasing Agent)
5on Facebook, Jun 23, 2016
The staff is amazing. Brian Christion is the guy to call. I can't say enough kinds words about this guy. Thank you for all of your help Brian! more »
Business Response:
Thank you so much for your kind words Rusty Russell! We are striving to provide excellent service towards our current and future residents! We are glad to hear that Brian has done just that! If you could, please go to our website ( www.preserveatforestcreek.com ) and share your thoughts! We would love to hear more from you. I hope you have a great day! - Angel Clark (Leasing Agent)
4on Facebook, Sep 28, 2015
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5on Google, Aug 24, 2015
I have not moved in yet. I had such an awesome experience as I am in my search. We have relocated to Memphis, and love this area. I think this will be the place. As I read other reviews, and the wonderful floor plans, along with feeling safe, I know this is the place. more »
4on Google, Aug 24, 2015
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4on Google, Aug 24, 2015
This is a nice place to live. My wife and I moved to Memphis for work: we are in our mid 20s. This isn't living in Midtown: its very quiet. It has easy access to 385; this enables you to be anywhere in the memphis area in 25 minutes (with average traffic). I live in a 2BD 2 full bath.
Pros of living here:
-large, open room layouts
-Many usable amenities: dishwasher, w&d in unit, garbage collection from your door, grill areas
-excellent interaction with staff: they know me by name and help me with what I need.
-When i first moved in, i had a few issues with the apartment, they were all address within a few days.
-Less than 10 minutes from many shopping areas
-Nice gym, indoor basketball court
-As of right now, the cost of living is around average for this area: there might be better deals but you're going to sacrifice something for the cost difference.
-My wife feels safe here. This is probably the biggest pro.
-They seem relatively cost efficient: i keep it 75 during the day, 73 at night. In May 2015, my power bill was $110. In March of 2015 (which was cold mostly), it was $85. I do practice ensuring lights are turned on and minimal energy use besides heating/cooling.
Cons of living here:
-The HVAC system is loud: this could just be my apartment. but when it kicks on, the volumes of all your things (tv, computer, music) have to increase. It is placed adjacent the master bedroom and it takes some getting used to when you're going to sleep.
-30 gallon hot water heater for a 2 bedroom apartment: both showers cannot be operated at the same time without one person taking a cold one. This might not be a problem if you're in a 1 bathroom unit, but it sucks for families.
-Apartments do not include ceiling fans: while the complex offers to install your own, this is slightly annoying. Living rooms and bedrooms do not include over head lights either. This may not be a con for you, but it is kind of annoying.
-Kids have left dog poop infront of neighbors/mine door. SERIOUSLY.
Overall good but there are things to be known before moving in.
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3on Google, Aug 24, 2015
my friend lives there more »
5on Facebook, Aug 16, 2015
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9230 Thornbury Blvd, Memphis, TN 38125
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Experience life upgraded at Preserve at Forest Creek! Located just minutes from Germantown, Collierville and downtown Memphis, Preserve at Forest Creek features one, two, and three-bedroom floorplans. Our luxury apartment homes feature upgraded wood flooring, crown molding, black on black appliances, and built-in microwaves. Residents come home to upscale amenities including a heated resort-style pool and spa, outdoor fireplace, gazebo, and grilling space.more »

Review summary

5  30
4  11
3  7
2  
1  
4.5
48 reviews

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