BirdEye, the leading customer experience and review management platform, today announced a strategic partnership with digital media platform SVG Media. BirdEye is utilizing SVG Media’s expertise of the Indian market to expand its global footprint, bringing review management, surveys, listings, webchat, social publishing, business insights and competitive benchmarking to leading brands across the country.
SVG Media is the largest Indian digital media platform with over 150+ million unique visitors. SVG Media started its operations in 2006 and is the launchpad for successful Indian digital advertising technology and media businesses. SVG Media will assign a workforce of digital experts across multiple offices to improve customer experiences across many industries.
“We’re incredibly excited about this partnership. SVG brings an unparalleled understanding and execution in the Indian market. This is the reason why the majority of the world’s leading companies cherry-pick SVG as their digital partner.” said Naveen Gupta, co-founder and CEO of BirdEye.
BirdEye now serves over 50,000 businesses from small and medium-market to Fortune 500 companies in the U.S., Canada, Mexico, Australia, New Zealand, the United Kingdom, the Netherlands, and now India. Businesses use BirdEye to seamlessly monitor reviews from all major sites, get new reviews, automatically promote them across the web, run customer surveys, and get actionable insights to improve their operations and increase revenues.
“The marketing landscape in India is fast evolving and there is a growing need for effective customer-driven marketing technologies. SVG brings its strategic market understanding and sales expertise to grow the BirdEye business presence in India. We are very excited to be partnering together and are looking forward to improving customer experiences all over the country.” said Anurag Gupta, CEO of SVG Media.
We’re incredibly excited about this partnership. SVG brings an unparalleled understanding and execution in the Indian market. This is the reason why the majority of the world’s leading companies cherry-pick SVG as their digital partner.