BirdEye and Clio Integration
Today, BirdEye formally announces its partnership with Clio, the leader in cloud-based legal practice management. With this new integration option with BirdEye, Clio customers will have the ability to automatically send review requests to clients when legal work is completed.
Customer reviews shape a law firm’s online profile and ultimately impacts search results. According to The National Law Review, 96% of people seeking legal advice use a search engine like Google and 62% of legal searches are non-branded (e.g. “lawyer in San Francisco”). Before this integration, lawyers using Clio would have to manually encourage clients to write reviews. For a busy law firm where lawyers are wearing many hats, this critical piece of the business can often get overlooked or forgotten.
With the BirdEye integration, lawyers can now automatically send review requests to their clients when matters are closed within Clio. BirdEye automatically sends customizable review requests via email or SMS based on the preferences set within the BirdEye dashboard. With customizable timing, branding, and content, Clio lawyers will be able to get new reviews and improve ratings on sites like Google and Avvo without lifting a finger.
'We're thrilled to partner with Clio to help lawyers build trust with current and prospective clients,' said David Tulkin, Director of Business Development at BirdEye. 'Together, Clio and BirdEye are giving law firms the resources they need to control their online presence and automatically grow their practice so they can focus on what really matters, providing excellent client experience.'
“At Clio, we look for integration partners who align with our goals of helping legal practitioners be more efficient and effective,” said Jack Newton, CEO and Co-founder of Clio. “BirdEye exemplifies the ways lawyers can use technology to their advantage. Through the 2017 Legal Trends Report, we found that administrative tasks take up 48% of a legal professional’s day. It’s clear lawyers need help automating business development and BirdEye is one solution that helps solve this problem.”
Together, Clio and BirdEye are giving law firms the resources they need to control their online presence and automatically grow their practice so they can focus on what really matters, providing excellent client experience.
Founded in Vancouver, Canada in 2008, Clio is the most comprehensive cloud-based practice management platform for the legal industry. With the help of the cloud, Clio eases the processes of time tracking, billing, administration, and collaboration for law firms of all sizes. One of Canada’s fastest-growing companies with international reach, Clio employs over 250 individuals with a rapidly growing customer base spanning 90 countries. Clio has been named one of CIX’s Top 20 Most Innovative Technology Companies, and for the last two years, has been recognized by Deloitte on both the Fast50 and the Fast500 lists. Learn more at clio.com.
BirdEye is a SaaS platform that reimagines the way customer feedback is used to acquire and retain connected customers by closing the loop between reputation marketing and customer experience. BirdEye enables businesses to get new reviews and captures existing customer sentiment from review sites, social media, Net Promoter Scores, and support cases in real-time. BirdEye converts all feedback into actionable insights so businesses can engage in every step of the customer journey, establish a positive online presence, and benchmark performance across locations and against competitors. The BirdEye platform is trusted by 25,000+ businesses and prominent F1000 enterprises. BirdEye was founded in 2012 by Google, Yahoo, Amazon alumni and backed by Silicon Valley who’s who including Trinity Ventures, Salesforce founder Marc Benioff and Yahoo co-founder Jerry Yang. Learn more at BirdEye.com.