Red Carpet Automotive | Auto Repair at 1711 S. Raccoon Rd - Austintown OH - Reviews - Photos - Phone Number

Red Carpet Automotive

5.0
156 reviews
Auto Repair
 1711 S. Raccoon Rd, Austintown, OH 44515US

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(330) 792-4113

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All reviews summary

5.0
156 reviews
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  • 78 reviews4.9
  • 37 reviews5.0
  • 31 reviews5.0
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5on BirdEye, Jul 17, 2018
I love the atmosphere in this place, they are always relaxed and welcoming. I used to panic when something was going wrong with my vehicle, but I've been going here for 5 years and I put my vehicle in their hands - true and honest. !! Always the best experience, thanks guys :) more »
5on Facebook, Jul 13, 2018
Customer service is second to none! Also their rates are second to none! more »
5on BirdEye, Jul 11, 2018
Jul 10, 2018
Dave H.
On July 5 2018, I brought my truck to Red Carpet because my air conditioning wasn't working very well, the day's were hot and I just wanted some relief . Wa
lking in I noticed they were busy and told the young lady working what my problem was and was asked about making a appointment for the next day which was Friday. Said I couldn't because of work, so she went out to talk with Bob. Was told they would take care of it right then even though they were busy. And they did and soon I was on my way again with much colder air. I've been getting my truck serviced here and will continue to get it serviced only at Red Carpet Automotive. Special thanks to Bob and his crew at Red Carpet Automotive more »
5on BirdEye, Jul 10, 2018
On July 5 2018, I brought my truck to Red Carpet because my air conditioning wasn't working very well, the day's were hot and I just wanted some relief . Walking in I noticed they were busy and told the young lady working what my problem was and was asked about making a appointment for the next day which was Friday. Said I couldn't because of work, so she went out to talk with Bob. Was told they would take care of it right then even though they were busy. And they did and soon I was on my way again with much colder air. I've been getting my truck serviced there and will continue to get it serviced only at Red Carpet Automotive. Special thanks to Bob and his crew at Red Carpet Automotive more »
5on BirdEye, Jul 09, 2018
Honest, knowledgeable, detailed, timely and extremely fair priced. I would highly recommend to friends and family. more »
5on BirdEye, Jul 09, 2018
Excellent Service and the prices were very reasonable, Staff were professional and courteous. Needed Air Conditioning work and was very satisfied. I will highly recommend them to all my friends and family. In additionally took advantage of the 79 dollar Father's Day special for oil changes etc. Had my first oil change scheduled they were right on time and the car was finished before I was with my breakfast at nearby McDonalds. thanks again Rick Lenzi more »
5on Facebook, Jun 19, 2018
Excellent Service and the prices were very reasonable, Staff were professional and courteous. Needed Air Conditioning work and was very satisfied. I will highly recommend them to all my friends and family.

Rick Lenzi
more »
Business Response:
Thank you so much for the comment! We always strive to provide efficient and cost-effective repairs to all our customers; and it is so good to hear that you were satisfied with your service!
5on BirdEye, Jun 14, 2018
Had to go visit the team the other day just to say hello.
I love the atmosphere in this place, confident and calm.
They always send out good vibes ;)
more »
5on BirdEye, Jun 01, 2018
One of a few unique businesses that aim to please!!! more »
5on BirdEye, Jun 01, 2018
I love their constant striving to make their customers satisfied.
Businesses like this are far and few between.
more »
5on BirdEye, Jun 01, 2018
I love their constant striving to make their customers satisfied.
Businesses like this are far and few between.
more »
4on BirdEye, Jun 01, 2018
I had my 97 Olds power steering repaired and put new tires on and it was done in two days ,all with a good warranty ,Gene Oesch Rated very good. more »
5on BirdEye, May 30, 2018
First timer and the staff was very friendly and helpful, as well the location was convenient for me. They offer great deals and the atmosphere was peaceful and comfortable. I must say they really worked hard to meet my automobile needs, I will be back. Katherine was awesome more »
5on Facebook, May 30, 2018
My car was driving like a piece of crap. The steering was really sloppy, and made god awful noises when going over bumps and such.

I took it to Red Carpet and it needed a bunch of work d
one. The mechanic Chris took me into the garage and showed me all of the things that were wrong with it.

They did all of the work and now the car drives like a dream. In fact, I would drive it across country right now if I needed to. The work they did was impeccable.

I have been bringing my cars to Bob and Chris for the past couple of years and they have done nothing but excellent work on my vehicles. I definitely suggest you do the same.

They also sent me a thank you note which was a very professional and courteous gesture.

Keep up the great work guys!
more »
Business Response:
Thanks for the terrific review Daniel! I’m glad to hear everything worked out and you were pleased with the work. If you decide to drive cross-country stop by and pick me up I’m ready for vacation. Thank you for being a customer here and for your trust in us.
5on Facebook, May 23, 2018
I had to have my windsheild wiper motor replaced. They were able to take me in the same day. Shopped around other local mechanics and they were by far the least expensive. Customer service was fantastic. They kept me informed every step of the way. Definitely going back. more »
5on BirdEye, May 20, 2018
Timely work more »
5on BirdEye, May 20, 2018
Timely work more »
5on BirdEye, Apr 27, 2018
Another fine job of servicing my vehicle. A part had to be ordered and it was in the next day. I hope to be able to stop in some afternoon next week. more »
5on BirdEye, Apr 24, 2018
I dropped my car off Thursday, expectantly, they diagnosed and fixed it, I drove away with on Friday. Very courteous and knowledgable staff willing to explain everything to you. I will use Red Carpet Automotive again, no questions asked. Thanks Bob for your help. more »
5on BirdEye, Apr 24, 2018
You can feel the honesty when you walk into this place, they take your needs very seriously ! more »
5on BirdEye, Apr 20, 2018
Excellent service very informative more »
5on BirdEye, Apr 14, 2018
I have been going to Red Carpet since the day Bob open . I have only good things to say about him. His service is professional his prices are reasonable. He goes over and above to help his customers. HIS Staff is hard working and courteous. THANK for being there for me. MRS. Hewitt more »
5on BirdEye, Apr 13, 2018
I've been here twice in the past two weeks. Honest, affordable and timely service. Very happy with my experience! more »
5on Facebook, Apr 12, 2018
Honest work at a fair price. Will be calling after I get back from Atlanta. more »
5on BirdEye, Apr 06, 2018
My car was brought right in when I arrived. I had a couple concerns that were addressed and also got an oil change. I was back on the road in no time.
I appreciate how Bob explains what needs to
be done. more »
Business Response:
Thank you for review Vickie. I'm glad you had a good experience with us. Hope to see you again for your vehicle needs.
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Google reviews summary

4.9
78 reviews
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Contact

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1711 S. Raccoon Rd, Austintown, OH 44515
Auto Repair
Today 8:00 am - 5:30 pm

About

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Auto Repair Austintown
Welcome to Red Carpet Automotive!
We are your one stop auto shop for major or minor repair on any type of vehicle. Based in Austintown, we service cars from all over Ohio, including Youngstown, Niles, Canfield, and Warren. Our neighborhood shop treats customers as family and we make sure all repairs are done by certified technicians with the latest equipment. You also get our National 2 year/24,000 mile warranty with all repairs, so rest assured that we will never leave you stranded.

We also offer maintenance and can help you with oil changes, wheel balancing, tune ups, and more. If you don't see something on this list, give us a call and we'll make sure you are taken care of.

Unlike other auto repair shops in Austintown, we pride ourselves on the quality of both products and work we provide. Need your brakes replaced? We have top of the line brake pads and shoes. Have a weird noise coming from your car? Give us a call and let us diagnose the issue and get you back on the road safely. Whatever your car service needs are, our Youngstown mechanics take each job very seriously and treat each car like it was their own.

Besides the quality of work we do, our automotive shop prides itself on customer service. We have built a loyal base of customers in Youngstown and Austintown and continue to get referrals every day. Don't just settle for ok. Let us help with your next oil change or brake repair and see why we are different than the rest.

CALL US TODAY!
We want to make sure your car repair needs are taken care of before it becomes a more serious problem. Our rates are very competitive in the area and we will take the extra steps to get you back on the road.
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