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Reserve at Spring Creek Apartments
- Apartments
- Richardson, TX
About this business
Reserve at Spring Creek is a luxury apartment community located in the Richardson tech corridor offering fantastic amenities and a wide variety of 1, 2, and 3 bedroom apartments.
Location details
2710 Routh Creek Pkwy, Richardson, TX, 75082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter Great place to live in. The leasing office people are very nice. Very animal friendly. Easy access points for the trails. Overall very friendly community.
Business response:
Thank you for the great review! We agree that our location is perfect and is only made better by the wonderful customer service and kind neighbors you can find here. We're so glad that you're enjoying your space and please don't hesitate to be in touch if there's anything we can do to make your home even better! Reserve at Spring Creek
Verified Renter I've been here since October. Everything is going well but my only complaint is maintance. It takes a longer time to respond, which means it takes a while for the issue to be resolved.
Business response:
Thank you so much for this thorough and honest review of Reserve at Spring Creek! We also love our location and are happy to hear that you feel comfortable and content in your home here with us. We are working on our Maintenance response time. We are happy to announce that we have hired a new Maintenance Manager that has started and is working on the concerns of our residents.
Verified Renter I used to enjoy living here, but staff doesn't respond to emails timely, if at all. Still don't have that garage I asked about earlier in the month and trash litter is everywhere because the trash service ignores the messes they make. We've had a mess on our floor that stills there for almost a week now, and litter outside from a dropped bag. It just gets ignored. Although they love to send emails, they need work on responding. SO won't be renewing and I doubt the other 4 of my friends that live here will be ... read more
Business response:
We're truly sorry you view our community and team in this light. We wished you had a better experience here at Reserve. We are working on some changes. We are doing some maintenance changes and Just Hired a new Sr. Service manager. We our doing a property audit on all rentable items. Please contact our team directly and we'd be happy to investigate this for you. Our residents' comfort is a great priority for us. Thank you! – Reserve at Spring Creek Team.
Verified Renter Super awesome team! Love the dedication from the office team! Living next to the nature reserve is amazing, and all the pets here is a huge plus
Business response:
Thank you so much for this five-star review! Here at Reserve at Spring Creek, we take pride in helping our residents get the excellent living experience they deserve, so we really appreciate your kind feedback. We love the nature reserve trails too! Sincerely, Reserve at Spring Creek Team
Verified Renter It has been great. Nice area. Fast and responsive maintenance. Apartments go above expectations and have more amenities than others. Overall this is a great Apartment
Business response:
Thank you for your 5 star review! We want to thank you for making us apart of your home here at Reserve!
Verified Renter The entire time we have been here we have not suffered a complain. On a holiday weekend we had our AC unit break and called the emergency hotline and they were super helpful and responded very quickly to get it fixed during the peak of the hot summer season. Staff has always been friendly and we have already renewed our lease a second time!
Business response:
Thank you so much for this five-star review! Here at Reserve at Spring Creek, we take pride in helping our residents get the excellent living experience they deserve, so we really appreciate your kind feedback. As always, please let us know if you ever have any questions, suggestions, or concerns! Sincerely, Reserve at Spring Creek Team
Verified Renter We moved in to the apartment complex a month ago and so far we are really happy with the comunity and the apartment itself. The staff is very nice and it's easy to reach out to them.
Business response:
Thank you so much for this five-star review! Here at Reserve at Spring Creek, we take pride in helping our residents get the excellent living experience they deserve, so we really appreciate your kind feedback. As always, please let us know if you ever have any questions, suggestions, or concerns! Sincerely, Reserve at Spring Creek Team
Verified Renter Staff was truly helpful. They were very patient with us and helped with every step of the process. The community is very nice and week kept. We are looking forward to our stay.
Business response:
Thank you for leaving your feedback for Reserve at Spring Creek Apartments. We are so happy you are experiencing an A+ living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. We will keep your comments in mind as we continue to make improvements to our community. Please don't hesitate to reach out if there is anything else we can help you with! – Reserve at Spring Creek_p2032 Team
Verified Renter Living here has been great! The location is amazing. Safe. Quiet. Comfortable. I’m going on my second year and I really have no complaints! Thank you.
Business response:
Thank you for leaving your feedback for Reserve at Spring Creek Apartments. We are so happy you are experiencing an A+ living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. We will keep your comments in mind as we continue to make improvements to our community. Please don't hesitate to reach out if there is anything else we can help you with! – Reserve at Spring Creek_p2032 Team
Frequently asked questions about Reserve at Spring Creek Apartments
How is Reserve at Spring Creek Apartments rated?
Reserve at Spring Creek Apartments has a 4.2 star rating with 408 reviews.
When is Reserve at Spring Creek Apartments open?
Reserve at Spring Creek Apartments is closed now. It will open tomorrow at 9:00 a.m.