ReviewsThe #1 review monitoring software
Access to customer reviews, across every
touch point, from every source, in one place.
What are your customers saying about you?
With the rise of online reviews, customers are connected like never before. They promote. They criticize.
What they choose to say is driven by their experience. For successful businesses, online
review monitoring is an integral and constant part of customer acquisition.
Online review
monitoring in one place
Our online review monitoring tool displays all your customer feedback from 150+ sites, and sends you SMS or email alerts every time a review is posted for your business. Filter these alerts by source and star rating so you're only notified about reviews you find most critical.
Build hyper-focused review feeds
Easily organize your reviews with custom online review monitoring hierarchies and filters for specific regions, locations, products, ratings, sources, and employees so you can quickly access the exact customer conversations you need.
Receive instant or daily
review alerts
Choose to be notified the moment a new review is posted, or to view a comprehensive daily digest.
Smart alert routing
Manage your team efficiently with role-based dashboards and custom alert settings at the corporate, regional and branch level.
Filter alerts based
on rating
Customize alerts based on review rating, review source, or keywords. Closely monitor what's most important to you and filter out what's not.
Start growing with BirdEye today
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