The #1 review monitoring software

Access to customer reviews, across every
touch point, from every source, in one place.

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Mic

What are your customers saying about you?

With the rise of online reviews, customers are connected like never before. They promote. They criticize.
What they choose to say is driven by their experience. For successful businesses, online
review monitoring is an integral and constant part of customer acquisition.

What Are Your Customers Saying About You
single source of truth

Online review
monitoring in one place

Our online review monitoring tool displays all your customer feedback from 150+ sites, and sends you SMS or email alerts every time a review is posted for your business. Filter these alerts by source and star rating so you're only notified about reviews you find most critical.

Single Source Of Truth
custom feed

Build hyper-focused review feeds

Easily organize your reviews with custom online review monitoring hierarchies and filters for specific regions, locations, products, ratings, sources, and employees so you can quickly access the exact customer conversations you need.

Custom Feed
real time alerts

Receive instant or daily
review alerts

Choose to be notified the moment a new review is posted, or to view a comprehensive daily digest.

Real Time Alerts
role based alerts

Smart alert routing

Manage your team efficiently with role-based dashboards and custom alert settings at the corporate, regional and branch level.

Role Based Alerts
custom alerts

Filter alerts based
on rating

Customize alerts based on review rating, review source, or keywords. Closely monitor what's most important to you and filter out what's not.

Custom Alerts

Start growing with BirdEye today

Resources
ARTICLE
Google lost my reviews - what can I do?
Customer reviews on Google can make or break your business reputation.
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CASE STUDY
BirdEye for Redstone Residential
Redstone Residential increases tenant satisfaction with real-time brand monitoring
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VIDEO
Review monitoring
video
Monitor and respond to all your reviews from 200+ sites in real-time from one place.
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