Monitor all your customer reviews in one place

Be on top of customer feedback from over 150
sites for all your locations with the top-rated
review platform.

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Mic

What are your customers saying about you?

With the rise of online reviews, customers are connected like never before. They promote. They criticize.
What they choose to say is driven by their experience. For successful businesses, online
review monitoring is an integral and constant part of customer acquisition.

What Are Your Customers Saying About You
Reviews dashboard

Ready, set, review

See all your customer feedback for all your locations from 150+ sites in one place.

Single Source Of Truth
custom review feeds

Do more with your review feeds

Easily organize your reviews into custom feeds with powerful filters for specific regions, locations, products, ratings, sources, and employees so you can quickly access the reviews you're looking for.

Custom Feed
real-time alerts

Be on top of your
customer feedback

Get notified as soon as a new review is posted. Choose to get daily and weekly comprehensive reports straight to your email.

Real Time Alerts
review goals

Set and track
quantifiable goals

Create and track goals for review volume on specific sites or across all review sites.

Review Goals
reports

70+ reports at your
fingertips

Get in-depth reporting to visualize your business reputation over time, by rating, by review sites, and by locations.

watch a quick video on reports
Reports
sentiment analysis

Dig into reviews like
never before

Improve your business reputation by identifying trends and digging deeper into customer sentiment.

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Sentiment Analysis
Review Features Super Feature Icon
Powerful alone. Unstoppable together.

BirdEye is the only comprehensive platform for customer experience that offers a range of products that scale with your business. Check out our other products that work well with Review Monitoring.

Interactions

Respond faster and with confidence using the messaging platform designed to help you connect with customers.

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Insights

Turn customer feedback into actionable insights by digging into customer reviews like never before.

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Start growing with BirdEye today
Resources
ARTICLE
Google lost my reviews - what can I do?
Customer reviews on Google can make or break your business reputation.
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CASE STUDY
BirdEye for Redstone Residential
Redstone Residential increases tenant satisfaction with real-time brand monitoring
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VIDEO
Review monitoring
video
Monitor and respond to all your reviews from 200+ sites in real-time from one place.
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