Rosa and her team made it a seamless process. They made our first home purchase easy and stress free.
Customer service is beyond amazing. They are very responsive and keep you inform through the whole process.Â
Rosa and the whole team are absolutely incredible, they exceeded expectations from start to finish. After finding Capstone Home Loans through a recommendation on a local FB group, I emailed at 7:30pm and had a phone call within 30 minutes setting up a zoom meeting the next day. This responsiveness continued throughout the whole process, with Rosa and the team responding to every text message, email or call quickly, efficiently and with patience as I asked many questions that I worried would seem obvious or silly due to being... read more
Rosa and the whole team are absolutely incredible, they exceeded expectations from start to finish. This responsiveness was nearly instantaneous throughout the whole process, with Rosa and the team responding to every text message, email or call quickly, efficiently and with patience as I asked many questions that I worried would seem obvious or silly due to being a first time home buyer. . They worked diligently (and many times late into the night, weekends and outside general business hours) to not only get us closed on ti... read more
Rosa and her team have been very helpful and friendly all along our process of getting our loan secured. I was randomly assigned to this team, but would recommend anyone work with them.Â
Rosa Briggs and her team, especially Tatiana, are the best real estate agents we’ve ever worked with. They have supported us throughout the process and helped us make a great decision that will not only benefit our family today, but even for our kids future as well.
They were very patient and I truly appreciate them helping me finally use my VA benefit.
Thanks again for everything and we will be recommending your team to our friends and family going forward.
It is a great 4th of July in our house.
Sincerely,
The Ward familyÂ
TeamRosa was great! Her team had great communication throughout the entire process even before we put an offer on a house and they crushed the closing process! We never had to worry about closing on time and even closed after 18 days. I didn't even know that was possible to finance in that short of time! They go the extra mile to send small care packages while you're in escrow to ease any stress. The whole experience was very smooth.Â
Team Rosa was outstanding to work with in obtaining and processing my home loan. I don't see how the experience could have been any better. I felt that each team member cared about me all the way through the process. I was given a progress report weekly on where I was in the process and what to expect next. All communications with them was timely and my questions were answered promptly.
Plainly said, their customer service is the best I've ever had.
Wayne AbbottÂ
The Rosa Briggs team helped me get approved for a VA loan for the home I wanted in a very tough housing market. They were very professional the whole way through and I appreciated their time and even kind gestures along the way! :) I will be highly recommending them to anyone I know looking to buy a home.Â
The Rosa Briggs team helped me get approved for a VA loan for the home I wanted in a very tough housing market. They were very professional the whole way through and I appreciated their time and even kind gestures along the way! :) I will be highly recommending them to anyone I know looking to buy a home.Â
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