This profile has been claimed by the business owner or representative.
Rumpke - Mt Sterling District Office
- Waste Management Solutions
- Mt Sterling, KY
About this business
Rumpke Waste & Recycling has been committed to keeping neighborhoods and businesses clean and green since 1932 by providing environmentally friendly waste disposal solutions and recycling options. Headquartered in Colerain Township, Ohio, just outside of Cincinnati, Rumpke is one of the nation’s largest privately owned residential and commercial waste and recycling firms, providing service to areas of Ohio, Kentucky, Indiana and West Virginia. Rumpke divisions include Rumpke Recycling, Rumpke Portable Restrooms, The William-... read more
Location details
268 Midland Trail, Mt Sterling, KY, 40353, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
********** **** goes up every month surcharge this surcharge that doesn't go down with fuel prices crooks
Very poor service-several missed pickups and the response is always they will be back out in 24-48 hours to pick it up. This time they did not come back out. We pay for trash pick up and should not have to call repeatedly due to their drivers not doing there job. I would not recommend
The most unprofessional, untruthful company I have ever dealt with. Everyone lies , does not follow up from customer service to supervisors. I will research all options to publicize the poor quality of the management of this organization. To be clear this is not regarding the individuals who pick up the trash but everyone we dealt with in management!!!
Rumpke doesn't deserve any stars. They missed picking up the trash several weeks. When the billing cycle was over I switched companies but I let them know I wasn't continuing the service. They later sent me a bill stating I owed them more money. They sent the statement to bill collectors immediately. I sent the form back to dispute the money due within the time frame given. The next day I received a letter stating the underpayment was being elevated and would impact my credit score. I paid them the money but I made sure to l... read more
Very poor customer service, our original trash collection was with ***** Hauling which I have used for the past twenty some years. They were not perfect but always returned if they missed a pick up. I have always paid them one year in advance mostly for my convenience. Earlier this year they were purchased by Rumpke and I have had nothing but frustration over missed pick *** since. When I call the customer service are always polite and Always thank me for choosing Rumpke ( which I didnt). However regardless of my complaints ... read more
DO NOT USE THIS COMPANY. After months of issues from Always putting my can in the middle of the enterence to my drive way and me having to stop in the road and get out to move it, to them tagging my trash saying it's to far from the road (remind you they walked to put the tag on the can and it's always in the exact same spot 2 -3 ft from the road and last no not least their employe literally did a 360 spin and chucked my trash can in my driveway after I called and complained about the can in the middle of the driveway. They ... read more
HORRIBLE!!!!! HORRIBLE!!!!! The trash pick up is HORRIBLE...the customer service is HORRIBLE. Since Rumpke took over our trash service we have had NOTHING but problems. Missed pick ups, trashcans being thrown in the yard, trashcans being thrown in the street, trash being left in the road, cans that are not emptied. We have had to call customer service just about every week since we have had the service and they are rude and no help at all...not even an apology. Do not waste your hard earned money for this pathetic service. S... read more
I have been the volunteer caretaker of the *********************** at ******************************************************************** for the past 35 years. We have had a contract with Rumpke for weekly trash collection at the cemetery for years. However, over this entire period, Rumpke has missed collecting our trash at least twice EVERY month. I am so tired of calling about the missed service and being told that I need to call by 5pm of the day of collection in order to get the trash picked up. I don't get home from w... read more
What a lying group of pathetic individuals. No one knows what is going happening. Typical "Waste Management" operation.
Frequently asked questions about Rumpke - Mt Sterling District Office
How is Rumpke - Mt Sterling District Office rated?
Rumpke - Mt Sterling District Office has a 4.2 star rating with 1,691 reviews.
When is Rumpke - Mt Sterling District Office open?
Rumpke - Mt Sterling District Office is closed now. It will open on Monday at 8:00 a.m.