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From Ruoff Mortgage - Sterling Heights At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
44444 Mound Rd, Ste 500, Sterling Heights, MI, 48314, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Simply Wonderful! My experience couldnt have gone anymore efficiently! Super friendly and helpful agents. They were available to my questions/concerns and never once made me feel that any questions were dumb. I am grateful for the help and knowledge they provided every step of the way. I could go on and on but as stated above, simply wonderful.
Business response:
Hello ******. We are so thrilled to hear about your experience and honored that you shared it with us. Congratulations on your new home!
The loan officer was responsive, helpful and professional. One of the easiest purchases of any kind Ive made. I would highly recommend Ruoff to anyone shopping for mortgage services.
Business response:
*************. We appreciate you taking the time to share your experience and provide your recommendation of Ruoff Mortgage. Thank you!
**** at Ruoff took over after another lender approved me for a conventional loan, which I did not meet requirements for. After that issues, they switched me to FHA, but that lender failed to tell me I needed to sell my house before getting my new house. You cannot have two FHA loans. This is where **** came in. He tried several attempts before accepting me as a client to fix what the other lender failed to do. Those options did not work. We switched everything over to **** at Ruoff. I refilled out the applications and we wer... read more
Business response:
Hello *****. We are so happy you put your trust in **** and the Ruoff Mortgage team. Thank you for sharing your positive experience with us. Congratulations and enjoy your new home!
This was my first time going thru a mortgage process and my loan officer was very patient and knowledgeable. I felt confident that everything was proceeding as should be My loan closed in a timely fashion. I would recommend then to anyone.*************************
Business response:
Hello there ******. You did it! Congratulations on your new home. Thank you for letting us be there to help you with this journey. We are so happy we could provide you a positive experience and appreciate you taking the time to let us know.
They made my entire process run so smoothly and kept me informed every step of the way! My situation was very complicated and they made me feel secure in all I was doing!! Highly recommend Ruoff!
Business response:
That is great to hear *****. We are so glad you had a great experience and that your put your trust in Ruoff Mortgage.
I am so happy to tell my experience that if I could give Ruoff 100 stars, I would! At first I did not think it would be possible but with effort and perseverance everything is possible! ??******************************* and Ruoff team is incredible, they all did a fantastic, professional and 100% effective job. One of the most important things is she make me feel comfortable and positive! She always kept me updated on the whole process, doesn't even need that many calls as long they have everything they ask for and need from... read more
Business response:
Thanks again ******* for sharing your experience on multiple social media platforms. We are so happy you had a wonderful experience and we appreciate you!
I have used Ruoff twice for buying my homes. Great service. My loan ******** **** and his team did amazing, same as before.
Business response:
Hello *********. Thank you very much for taking the time to share your experience with us. We appreciate you.
Our loan ******** *************************** was wonderful! He was consistently available to answer our questions as well as working alongside our real estate agent throughout the funding process.
Business response:
Hi, *****. Borrower satisfaction is a top priority at Ruoff Mortgage and we are so glad to hear that you had a great experience with us!
***** and ***** were awsome to work with. Professional and had the paperwork completed on time. Would highly recommend them !
Business response:
**************. Thank you for the kind words and for taking the time to submit a review, we really appreciate it!
Ruoff Mortgage Company, Inc. has a 4.9 star rating with 148 reviews.
Ruoff Mortgage Company, Inc. is closed now. It will open on Monday at 9:00 a.m.