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Ruoff Mortgage Company, Inc.
- Mortgage Lenders
- Sterling Heights, MI
About this business
From Ruoff Mortgage - Sterling Heights At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Location details
44444 Mound Rd, Ste 500, Sterling Heights, MI, 48314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
we worked with ************************* and my husband and I could not have been more pleased!! She was always in touch with us thru the process and answered our many questions and put us at ease. She is truly an asset to Ruoff Mortgage!!
Business response:
Thank you so much for taking the time to leave us such a positive survey rating! We are so glad to hear that you and your husband were pleased with *****'s service.***** is a valued member of our team, and we're so proud to have her. She is always willing to go the extra mile for our customers, and she takes great pride in her work.Again, thank you for your business and your kind words. We hope to work with you again soon!
Really enjoyed working with them! They made a possible stressful time a breeze. ******* walked us through every step & was such a delight to work with! What a great experience, choose them!
Business response:
Thank you so much for taking the time to leave us such a positive survey comment! We are so glad to hear that you enjoyed working with us and that ******* made the process a breeze.We strive to provide our customers with a positive and stress-free experience, and it's feedback like yours that helps us know we're on the right track. Thank you for your business and your kind words. We hope to work with you again in the future!
Enjoyed working with them. They were very responsive on any questions or concerns and were very patient with us as far as ** having our things together, mainly since it's been almost 25 years since we bought a new home. Would definitely recommend Ruoff for any mortgage needs.
Business response:
Thank you ***** for taking the time to share you experience with us. We appreciate you putting your trust in us to help you after 25-years and are honored to have earned your recommendation. Welcome to the Ruoff family!
Everything was smooth. My agent ***** was really good in explaining everything to me as a first time home buyer. I highly recommend Ruoff.
Business response:
Thank you very much ******* for taking the time to provide a positive review and share your experience. We know that communication is the key to making the mortgage process go smoothly. We are glad to hear that ***** did a good job with this and helped you obtain your first house. Thank you for choosing Mandi and the Ruoff Mortgage team for your mortgage needs.
Ruoff made our home purchase fast and easy. Our loan officer was knowledgeable and friendly. She did a great job keeping us informed through the whole process.
Business response:
**** thank you for taking the time to share your experience with us and for the positive rating! We are grateful that you selected us to partner with you for your recent home purchase. All the best, Ruoff Mortgage
The closing was delayed a few times but it was no fault of the lender. They kept in touch constantly, explained EVERYTHING in clear terms, and made sure we were comfortable with the process. They even sent a lovely gift after closing.
Business response:
Thank you ***** for the 5-star review. We are honored to have had the opportunity to assist you and glad to hear that we spent the time making sure to communicate the process to make you comfortable with it. It certainly can be overwhelmingly no matter how many times you have purchased a home. We hope to serve you again in the future. Enjoy your new home!
Ruoff did a wonderful job helping with first time homebuying. Although it was a long process, they were very supportive and communicative.
Business response:
Welcome to the Ruoff family ***** Thank you for being our valued customer and for putting your trust in us for your first home. We hope your new home provides you many new memories for you and your family for years to come.
I have worked with Ruoff multiple times and have to say they have always been terrific. They make everything so easy and th3y take care of every little detail.
Business response:
Thank you so much ***** for taking the time to share your experience with us. We do strive to make the process as easy as possible which includes those pesky little details. We appreciate you being our valued customer and putting your trust in us, again!
**** was amazing! Made our home buying experience very comforting. She was both professional and personal. She had excellent communication with all of our questions throughout the process. Highly recommend
Business response:
<p>Thank you **** for excellent rating and for taking the time to recognize your experience working with **** and the Ruoff Mortgage team. We are honored to have earned your recommendation. Welcome to the Ruoff family!</p><p></p><p>Ruoff Mortgage</p>
Frequently asked questions about Ruoff Mortgage Company, Inc.
How is Ruoff Mortgage Company, Inc. rated?
Ruoff Mortgage Company, Inc. has a 4.9 star rating with 148 reviews.
When is Ruoff Mortgage Company, Inc. open?
Ruoff Mortgage Company, Inc. is closed now. It will open on Monday at 9:00 a.m.