Social Media

Monitor brand mentions

Your customers are talking. Can you hear them? Track customer conversations across 300M+ websites, blogs, forums, news sources, and social media networks like Facebook, Twitter, Google, and YouTube.

Track Keywords

Social listening tools to track posts

Monitor the buzz around keywords and hashtags used in your social media campaigns. Improve your future campaigns based on findings.

Influencer

Discover influential conversations

Find influencers who are talking about you and identify User Generated Content (UGC) that drives traffic.

Social Insights

Discover sentiment trends

BirdEye’s Natural Language Processing (NLP) engine, Athena, converts unstructured social comments into straightforward insights, allowing you to identify and track trending topics.

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