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South Bay Hyundai
- Automotive
- Torrance, CA
About this business
Location details
20433 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Nice new waiting area. Nice new waiting area. Really comfy. Yummy snacks and drinks. Good customer service with friendly workers.
Business response:
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Excellent customer service. Excellent customer service. Jack and his team were very polite and professional, and kept me updated.
Business response:
Thank you for your business and posting a review. We're happy to read about your great experience in our service department. We'll be sure to pass on your kind words to Jack. Please let us know if there's anything else we can do for you.
It was all good except. It was all good except. It took forever. I’m 71 and I have never waited that long for an oil change. 2:45
Business response:
Thank you for your kind overall rating of your experience. We understand your frustration and appreciate your feedback.
Mace was a wonderful sales rep to work with, as was the Mace was a wonderful sales rep to work with, as was the rest of the team. Pleased with the deal we were able to make on a new car, thanks to SB Hyundai. Also appreciate Mace's proactive follow-up since, nice to know that we have someone to reach out to for support when needed.
Business response:
Thank you for your feedback and patronage. Mace is an integral member of our family. His level of expertise and care is beyond compare. We're so glad he was able to provide you with outstanding service. Please don't hesitate to reach out with any questions.
Even though I called in for an appointment, I was Even though I called in for an appointment, I was informed that the appointment was not on record! Service advisor managed to get me in for a recall/software update.
Business response:
Thanks so much for your kind rating! We're so glad you enjoyed your visit and we are sorry for the mix-up with your appointment!
Bringing my car for regular maintenance for the last Bringing my car for regular maintenance for the last three years and Southbay Huynday does a wonderful job taking care of it. The staff is extremely welcoming and accommodating.
Business response:
Thank you for being a loyal customer and for allowing us to earn your business! All of us at South Bay Hyundai take great pride in providing nothing less than exceptional service, and we are glad that has been your experience! Thank you so much for your recommendation and we will make sure our team hears your kind words.
Necesitan ser más eficientes en el servicio y tener Uber Necesitan ser más eficientes en el servicio y tener Uber o Lyft para los clientes
Business response:
Le agradecemos que se haya tomado el tiempo de dejarnos estos comentarios. Es desalentador conocer su experiencia con nosotros. Tus comentarios nos ayudan a mejorar.
Andrew was absolutely amazing to me. Andrew was absolutely amazing to me...well taken care of and.....I made him laugh:)
Business response:
Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
Everything was great until I was jerked around with the Everything was great until I was jerked around with the pricing of the extended warranty. Was initially quoted a price of $7,000 but later in the financing department, was then quoted prices of $6,400. Then $3,200. Then $2,500. Is there an actual price for the warranty? Seems like it was just another way to screw the customer. I didn’t get the extended warranty based upon this sales tactic. Other than that, I have nothing but good experiences with the sale of this car.
Business response:
Thank you for your 5-star rating. We appreciate your honest feedback and take it to heart as we are always looking to improve our services. We apologize for any miscommunications.
Frequently asked questions about South Bay Hyundai
How is South Bay Hyundai rated?
South Bay Hyundai has a 4.6 star rating with 7,656 reviews.
When is South Bay Hyundai open?
South Bay Hyundai is closed now. It will open tomorrow at 10:00 a.m.