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South Bay Hyundai
- Automotive
- Torrance, CA
About this business
Location details
20433 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Car was brought in and covered under my Hyundai Wrap Car was brought in and covered under my Hyundai Wrap around Warranty, which was purchased at the time vehicle was purchased. During first visit, vehicle was diagnosed. On second visit vehicle was repaired, after parts arrived. Service people were very helpful, and courteous during each visit. only problem was that during each visit, the service people promised to call when vehicle was ready for pickup, which they failed to do.
Business response:
Thank you for trusting South Bay Hyundai with your business! We appreciate you and understand your frustration.
All of the staff were very nice, helpful and efficient. All of the staff were very nice, helpful and efficient. The service on my car took less time than expected. The service was done correctly. I dropped in without an appointment not knowing what to expect. I was given an appointment very quickly. Service was completed quickly. It was a very pleasant experience.
Business response:
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
The service department is very efficient and does their The service department is very efficient and does their best to get your car's work completed as quickly as possible.
Business response:
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
A simple oil change should not take 3 1/2 hrs to complete A simple oil change should not take 3 1/2 hrs to complete and especially while I am waiting for it.
Business response:
Thank you so much for your valuable feedback. We'll be sure to use it as part of our continuous improvement training with our staff.
I met with several people during my purchase transaction I met with several people during my purchase transaction and all were helpful and not pushy. My salesperson, Mace, sealed the deal. I would highly recommend him and it’s not something I do easily.
Business response:
We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.
Both sales and finance treated me respectful and didn’t Both sales and finance treated me respectful and didn’t not rush me. I felt important and that my business mattered to them.
Business response:
It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!
The salesman named James, who helped me, was so kind that The salesman named James, who helped me, was so kind that I was able to buy a car comfortably.
Business response:
Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
Nice clean waiting area with snacks. Nice clean waiting area with snacks. Very professional & pleasant customer service personnel. Had to wait 6 hours before all the work was done. All work was done successfully.
Business response:
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Dylan is always available and personable. Dylan is always available and personable. He assist me with any maintenance needed from beginng to the end. He is a great asset to your company.
Business response:
It's great to know that Dylan was able to provide you with an outstanding experience. We're all about addressing your needs first and we appreciate the recommendation!
Frequently asked questions about South Bay Hyundai
How is South Bay Hyundai rated?
South Bay Hyundai has a 4.6 star rating with 7,657 reviews.
When is South Bay Hyundai open?
South Bay Hyundai is closed now. It will open tomorrow at 10:00 a.m.