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Sport Durst Mazda Service
- Auto Repair
- Durham, NC
About this business
Location details
4515 Durham-Chapel Hill Blvd, Durham, NC, 27707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Dropped my car off for a battery issue. Took them 24 hours to run a diagnostic test, they said battery was fine. Took it to another dealership to have the test run, now having battery replaced under warranty. Hard to get anyone to answer phone here or give any updates. For reference, I dropped my car off Friday afternoon. When I called on Saturday for an update, they recommended i call back Monday or come in person for a progress update because no one was available to give me an update over the phone.
I brought my car here twice; the problem still has not been identified or fixed, and the lack of communication was incredibly frustrating. It’s one thing to be unable to diagnose a problem, although I would expect a dealership to be able to, but there’s really no excuse for the lack of communication or transparency. I never once, on either visit, got an update without first calling and texting repeatedly to request one. My car won’t start after sitting for about 5 days. The battery and alternator were both replaced, a few ... read more
Love love love. We had our car towed here and the service department was absolutely wonderful. We were kept up to date by text message with the progress. They even sent a video of the mechanics inspection and showing us exactly what was wrong. Everyone was absolutely great.
I’ve always been happy with the service here. Friendly, capable, meh on the fast. Always got the Lyft service when the service took a little longer than usual. Today, service will take 2-2.5 hours and no transport/Lyft/shuttle. Wow. Not happy.
This place is absolutely TRASH. I have had a terrible experience every time I’ve had to bring my van here. The first time I needed a oil change and they told me they couldn’t do it because my oil pan was stripped however I took my van somewhere else and they showed me the pan. It was in perfect condition. I took it again because they are the only person who could fix my door. I went to pick up my van with no answers. They said it would be $400 for a full diagnostic for THE DOOR. The door cable just needs to be replaced. I’m... read more
Frequently asked questions about Sport Durst Mazda Service
How is Sport Durst Mazda Service rated?
Sport Durst Mazda Service has a 3.9 star rating with 27 reviews.
When is Sport Durst Mazda Service open?
Sport Durst Mazda Service is closed now. It will open at 7:30 a.m.