Sport Durst Mazda Service

Delaney Naremore 

on Google

2 months ago

Dropped my car off for a battery issue. Took them 24 hours to run a diagnostic test, they said battery was fine. Took it to another dealership to have the test run, now having battery replaced under warranty. Hard to get anyone to answer phone here or give any updates. For reference, I dropped my car off Friday afternoon. When I called on Saturday for an update, they recommended i call back Monday or come in person for a progress update because no one was available to give me an update over the phone. 

Molly Reed 

on Google

a month ago

I brought my car here twice; the problem still has not been identified or fixed, and the lack of communication was incredibly frustrating. It’s one thing to be unable to diagnose a problem, although I would expect a dealership to be able to, but there’s really no excuse for the lack of communication or transparency. I never once, on either visit, got an update without first calling and texting repeatedly to request one. My car won’t start after sitting for about 5 days. The battery and alternator were both replaced, a few ... read more

Catisha 

on Google

a year ago

Love love love. We had our car towed here and the service department was absolutely wonderful. We were kept up to date by text message with the progress. They even sent a video of the mechanics inspection and showing us exactly what was wrong. Everyone was absolutely great. 

Sharon Markowski 

on Google

2 years ago

I’ve always been happy with the service here. Friendly, capable, meh on the fast. Always got the Lyft service when the service took a little longer than usual. Today, service will take 2-2.5 hours and no transport/Lyft/shuttle. Wow. Not happy. 

Nyal Cline 

on Google

a year ago

Jennifer R was extra helpful and accommodating while we were dealing with an extremely stressful situation with the engine of our family vehicle. Her team got it back to us good as new, and even updated the console firmware! Much thanks!