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Storage Sense - Charlottesville
- Self Storage
- Charlottesville, VA
About this business
Location details
3030 Vision Lane, Charlottesville, VA, 22903, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I have been using Storage Sense (3030 Vision Ln) 3 years. Always had very satisfactory experience. The building and storage units are clean and AC temp controlled. Pricing is good. Location avoids rush hour traffic and seems to be completely safe and secure. William and his team have always been courteous and professional. Any questions or concerns? they have always been very helpful in explaining details and options. And they are responsive to emails and questions. Kylie was very helpful on my recent visit. I will return ... read more
Business response:
Thank you for your continued trust over the past three years! We’re glad William, Kylie, and the team have consistently provided helpful, professional service. We truly appreciate your recommendation and look forward to serving you again!
I had an unfortunate experience with William. We arrived and called the number on the door as directed. Seeing as we had a unit reserved, we decided to wait. William then showed up about 30 minutes later and stormed at us in an aggressive manner yelling "what do you want?" "What do you want from me?" Obviously, we were taken back by this behavior and when I asked William "What is going on?" He then stuck his finger about 5 inches from my face again still yelling. "We can start over if you want" I said "Okay, I don't...." a... read more
Business response:
Thank you for bringing this to our attention. We’re very sorry to hear about your experience and take feedback like this seriously. Please reach out to us directly at info@storageasset.com so we can learn more and address this appropriately.
Frequently asked questions about Storage Sense - Charlottesville
How is Storage Sense - Charlottesville rated?
Storage Sense - Charlottesville has a 4.7 star rating with 207 reviews.
When is Storage Sense - Charlottesville open?
Storage Sense - Charlottesville is closed now. It will open tomorrow at 6:00 a.m.