Sun West Mortgage Company

Name: Sun West Mortgage Company
Address: 6131 Orangethorpe Ave. Suite 500, Buena Park, CA, 90620, US
Telephone: (562) 924-7884
Price range: $$
Rating: 4.9

4.9

★★

4361 reviews

|Finance|Buena Park, CA 90620

6131 Orangethorpe Ave. Suite 500, Buena Park, CA 90620

(562) 924-7884

https://www.swmc.com/

Closed now

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4.9

★★

4,361 reviews

5★3,930

4★199

3★23

2★0

1★0

209 reviews have no rating

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Recommended

Fabiano F on BBB

★★

3 years ago

I love the customer service and the fact that they have not sold my loan. I have been with Sun West for almost 5 years now. I bought my house with them and I refinanced it once with the,. Easy process and every time I need help they are good to get back to em right away

Business Response:

Mr. *******, Thank you so much for taking the time to leave this review, your kind words are appreciated! I'm glad to hear you have had such a positive experience with us! Ben- Customer Service Department

Susan C. on BBB

★★

3 years ago

I have had the pleasure of dealing with MC on multiple occasions. He exemplifies professionalism and works diligently to resolve issues. He has been very polite and always ensures that my questions have been answered before the end of our conversation.

Business Response:

Hello *****, Thank you so much for the 5-star rating and the kind words. It was my pleasure to assist you with your inquiries. If you have any questions or concerns in the future, please feel free to contact me directly at (800) 345-7884 ext. *****. All My Best, M.C.- Customer Service Department

tims04goat on Zillow

★★

3 years ago

Ami was awesome from the start. She helped me with every question I ask even when she was busy. I even asked her if I was being a pain and she said no not at all that’s what she was there for. She called when important things popped up and even when things were wrapping up to make sure I was good. She was a soothing voice when I was stressed out and like I said she was there every step of the way. I would highly recommend Ami. I told her I would give her two thumbs up so here you are Ami👍👍 Keep up the good work.

Joseph L on BBB

★★

3 years ago

Very courteous... very pleasant on the phone. Answered all my questions and all around pleasant experience... keep up the good work...plan to stay with sunwest mortgage company for many years to come.

Business Response:

Thank you so much for your kind words, ******. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277

Tammy W on BBB

★★

3 years ago

I love Sun West Mortgage. It doesn't take forever to get somebody and they are friendly and explain everything simply. They even followed up with my homeowners company when they saw they didn't bill them to make sure my coverage was seamless. LOVE!

Business Response:

Thank you so much for your kind words, *****. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277

Joseph P on BBB

★★

3 years ago

Great Customer service !!! Richy and Miracle were great , provided me with excellent customer service and met all my expectations..

Business Response:

Dear ******, I just wanted to take the time out to say thank you from the bottom of my heart for taking the time out of your day to acknowledge me. It was my pleasure assisting you and resolving your inquiries. Wow! Thank you so much for the 5-star rating, that is such an awesome feeling. If you need any further assistance please call me directly at (800) 345-7884 ext. 80934. I'm available to assist you Monday through Friday from 10:30 AM to 7:00 PM (PST). Have a wonderful day! Miracle - Customer Service Department

zuser20150713181550423 on Zillow

★★

3 years ago

My wife and I used Ami and Sun West Mortgage for our first time home purchase. Ami and her team were fantastic every step of the way. We will definitely use her for any lending services in the future. Ami was patient and made us feel comfortable. Ami and her team really do care about helping us save money and get the best deal we could. Her team is extremely professional, due to my profession I was asked to participate in a little prank on one of the team members and I agreed but after the prank was over it was straight back to being professional and taking care of business. I will always used Ami and her team for future needs..

alujano2004 on Zillow

★★

3 years ago

Mr. Forester is a lender to trust and he is very helpful. Mr. Forester is very professional; he updates estimates' information quickly. He knows how to manage his field efficiently as a lender. Since, the escrow was closed in less than 21 days, as a result, I saved money in the closing fee costs. In addition, I got a refund from escrow. Mr. Forester is an honest lender.

Robert C on BBB

★★

3 years ago

Miracle was awesome. So helpful and courteous Respectful of my situation showed me a way to overcome adversity with mortgage. Thanks to her