Sun West Mortgage Company

Name: Sun West Mortgage Company
Address: 6131 Orangethorpe Ave. Suite 500, Buena Park, CA, 90620, US
Telephone: (562) 924-7884
Price range: $$
Rating: 4.9

4.9

★★

4361 reviews

|Finance|Buena Park, CA 90620

6131 Orangethorpe Ave. Suite 500, Buena Park, CA 90620

(562) 924-7884

https://www.swmc.com/

Closed now

BIRDEYE FOR BUSINESSES

This profile is powered by Birdeye. Over 70,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye

4.9

★★

4,361 reviews

5★3,930

4★199

3★23

2★0

1★0

209 reviews have no rating

Sort By:

Recommended

zuser20180121085642379 on Zillow

★★

3 years ago

Thank you Sun Trust Mortgage and thank you Ami. Ami was very knowledgeable and attentive to my loan and personal needs. My situation was very a sensitive one she was very understanding and lend support which resulted in lowering my stress. She was always a phone call or text away. She worked very hard to resolve issue i was having with the underwriters. She want above and beyond. She worked and got me a lower rate than originally quoted. I would reccomend Ami/ SunTrust mortgage to friends and family. Thank you and keep up the good work you are doing at Sun Trust Mortgage.

Francisco E on BBB

★★

3 years ago

Very courteous and knowledgeable. The customer service representative was extremely helpful and answered all my questions. Great customer service!

TAS on BBB

★★

3 years ago

Customer Service Rep MC was very helpful in getting me a copy of my amortization schedule for my mortgage. He also stayed on the line and walked me through the amortizing tool that allows borrowers to see how paying more each month on the principle, pays off your loan faster and saves you in interest fees. Very cool!

Atiq R on BBB

★★

3 years ago

Professional and courteous staff

Trevor N on BBB

★★

3 years ago

Excellent service all the way around.

Business Response:

Thank you so much for your kind words, ******. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277

James W on BBB

★★

3 years ago

I've spoken with MC on several occasions and he has always been very pleasant to speak with and very professional in his demeanor. It's unusual in today's "lack of customer support" to find someone with the professionalism that has been displayed by MC. He's a credit to your organization!

Business Response:

*****, Thank you so much for the 5-star rating and the kind words. It was such a pleasure speaking with you and assisting you with your inquiries. If you have any questions or concerns in the future, please feel free to contact me directly at (800) 345-7884 ext. 82528. All My Best, M.C.- Customer Service Department

roberta r on BBB

★★

3 years ago

Sun West has had our mortgage for several years, they are always more then helpful when you call with any questions. Customer service is very knowledgeable on the loan documents and offers to assist with any questions. I highly recommend them!

Business Response:

Thank you so much for your kind words, *******. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277

Cindy N on BBB

★★

3 years ago

They were very responsive and knowledgeable and willing to help me with my situation.

Mac on BBB

★★

3 years ago

They never fail to meet or beat my expectations. All their reps are very nice.