Super 8 Gilroy | Hotels at 8435 San Ysidro Ave - Gilroy CA - Reviews - Photos - Phone Number

Super 8 Gilroy

3.9
344 reviews
Hotels
 8435 San Ysidro Ave, Gilroy, CA 95020US

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(408) 337-0480

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3.9
344 reviews
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3on Trip Advisor, Jul 15, 2017
We rode in from the Sacramento area, we arrive a little early around 11, you never know about delays on the weekend so we planned accordingly. The front desk person was a bit put out that we asked when out rooms would be ready, she said at 3PM. Okay I get that but there was no response like "I can give you a call if something comes available a bit early." JUST plain not until 3 PM. When I asked to use the restroom, she said they had NO public restroom I would have to walk to Dennys or the gas station. That's it. The room was okay, just a bed and bath, the sink was in the room? Kinda different, but it worked. The room felt a bit "tired", we did have a good view of our bike and that made my husband happy. You could walk to several restaurants it was located close to the freeway that was really nice. The breakfast was convenient and quick. So overall average, I felt the price was Jacked up pretty high due to the Hollister Bike event. But you live and learn. more »
Business Response:
Dear Linda and Jerry, while we are glad that you had a decent stay overall, we are disappointed that we weren't able to knock it out of the park for you. Please know that we will take note of your feedback so we may evaluate how we can make the necessary improvements. Please do let us know if there is anything else we can do to do make your stay even better. Despite such, we are pleased to hear that the location of our property suited you well. We hope to welcome you back soon. Thank you! Best Regards, Ray, Customer Care Manager
4on Trip Advisor, Jul 14, 2017
Made trip to Gilroy to attend a wedding the price was right with AAA discount & Wyndham points! Location was great with food & Outlet stores so close we could of walked to everything. We utilized the pool which the area was small but suited what we needed with the HOT weather at the time we were in Gilroy. Overall was a nice stay. more »
Business Response:
Hi Greg, we are delighted to read that you enjoyed your recent stay with us and had a fantastic time in Gilroy! We hope you'll keep us in mind on your next visit to Gilroy. Thanks again, Greg. Best Regards, Ray, Customer Care Manager
4on Trip Advisor, Jul 11, 2017
I recently stayed at the Super 8 in Gilroy during the Hollister motorcycle rally. I was greeted by Susie, who made sure I had a room to my liking. All the rooms are accessed from the inside of the building, there are three floors with an elevator in the lobby. The room was clean, the bed was comfortable, and the air conditioner worked well. I have stayed at other motels in Gilroy during the rally in the past years. I will be staying here again next time I am in town. more »
Business Response:
Hi Bill. Thank you for staying with us during the rally! We are delighted to hear that you enjoyed your stay with us so much and found our hotel staff to be friendly and attentive. We are fortunate to have a wonderful team working with us who go above and beyond to make our guests feel at home. We will certainly pass your appreciative comments to Susie. We are glad to read that our service and facilities will keep us on your radar for your next visit to Gilroy. We hope to see you soon! Best Regards, Ray, Customer Care Manager
3.8on Booking.com, Jul 11, 2017
Good
Tres bon petit déjeuner
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3.8on Booking.com, Jul 06, 2017
Good more »
3.4on Booking.com, Jul 04, 2017
Pleasant
Location
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3.8on Booking.com, Jul 03, 2017
Good more »
3on Trip Advisor, Jul 02, 2017
First thing I noticed walking into the hotel was the smell. The entire hotel (lobby, elevator, and room) smelled very old. I'm guessing that this place has never really been renovated. The bed was not the most comfortable and I noticed some stains on the bedding. The heat in the shower would go in and out, which was odd; however, the window a.c. worked great! I was in town during the middle of a heat wave, so I was grateful the a.c. worked so well. Also, I liked that the room had a fridge, microwave, coffee maker, and blow dryer. This place also has a free breakfast. All are nice perks. The staff was friendly overall. Staying at a Super 8, you shouldn't expect much. If you're trying to find cheap accommodations and are not picky, then this place is great. more »
Business Response:
Hi there, we are delighted that you enjoyed our great service by our lovely staff. Guest comfort and satisfaction are our top priority here, and we are thrilled to hear you received excellent customer service. We are very sorry that your room was not sufficiently aired and there was a smell in the room. This is not acceptable, and we will ensure this doe snot happen in future. Best Regards, Ray, Customer Care Manager
4on Trip Advisor, Jul 01, 2017
Rooms were clean also the bathroom. Frig was cold did not have a freezer. pillows were a bit thin. Overall a good experience. more »
Business Response:
Hi there, we are pleased to read that you had a good experience with us overall. That said, thank you for your feedback about the pillows and refrigerator. We will certainly look into this. Best Regards, Ray, Customer Care Manager
5on Trip Advisor, Jun 28, 2017
I stay in about 200 hotels a year. While super 8 in general is not always at the top of the list, I have to say that the one in Gilroy, CA is second to none. Brand new mattresses, cleaned thoroughly daily, while not the most expensive certainly one of the best maintained.
The manager and I presume owner, Susie, was the most accommodating and sweetest people I've met in a hotel. I wish I could carry her from hotel to hotel with me. Thank you Susie and thank you super 8.
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3on Trip Advisor, Jun 27, 2017
This Super 8 is a typical budget motel. It was very clean with excellent housekeeping. Our room (king) was large and spacious, but basic furnishings. Plenty of outlets to plug in devices, a small flat screen TV with cable and lots of channels, refrigerator and microwave plus free Wi-Fi, very comfortable bed, good lighting and soundproofing. My only issue was with the very tiny vanity/sink/ mirror..no place to put toiletries. Breakfast is included each morning. It is right at the entrance to the Outlet Mall just off Highway 101, so if you are going shopping, it is perfect. Denny's is right next door. more »
3.5on Booking.com, Jun 27, 2017
Good
Freeway noise. Staff not friendly
Close to outlets. Clean
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3.1on Booking.com, Jun 26, 2017
So so more »
3on Trip Advisor, Jun 26, 2017
OK for a one night stay, but I wouldn't stay there more than that. A bunch of control freaks running the hotel reservation use of the pool and breakfast more »
3.1on Booking.com, Jun 26, 2017
Pleasant more »
3on Orbitz, Jun 25, 2017
You get what you pay fir
It's a Super 8, undergoing renovations. But the staff seemed pretty uptight about the breakast time and use of the pool. It was only a one night stay, so it was ok.
Good location by the Gilroy outlets more »
5on Booking.com, Jun 20, 2017
Exceptional
Our tv wasn't working but it was fixed within minutes.
Good price great location excellent customer service and staff
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3.8on Booking.com, Jun 19, 2017
Good more »
4.2on Booking.com, Jun 18, 2017
Everything meeted expectations
Clock radio
Satisfied with stay
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3.1on Booking.com, Jun 12, 2017
Naja
Kaffee und Frühstück nur bis 9 Uhr. Haben um halb 10 nichts mehr bekommen.
Günstig und mitten im outlet center
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4on Trip Advisor, Jun 12, 2017
Good value for the services provided. Room was clean, comfortable and uncluttered. Provision of a small refrigerator, microwave, coffee maker and hair dryer is much appreciated.
Staff was hospit
able and helpful.
Continental breakfast provided; several restaurants within walking distance.
Extremely easy access to major arteries and freeway.
Will definitely stay here again.
more »
3on Trip Advisor, Jun 05, 2017
I book this hotel through Super 8 site. Super 8 charged my card the day before I checked in. And the hotel charged me again for the same amount when I checked in.
Talked to Wyndham many times, A
nd those people really offered little help. One person even "Transferred" me to the home section where you choose your preferred language and then I have to do the same thing again. Quite a way of transferring customers to relevant department.
Overall, I would say the hotel stay is fine but the customer service, it is awful.
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3.1on Booking.com, May 31, 2017
On OK place to stop
Not very excited by the proximity to freeway and a sea of parking lots. The facility feels very institutional.
It was well-located for an overnight stay. Staff was help
ful. Denny's nearby. more »
4.2on Booking.com, May 30, 2017
Very Good more »
5on Trip Advisor, May 30, 2017
I would love for all to know whom ever is looking for a fantastic getaway ,please go to the Super 8 Gilroy .. The customer service is so heart felt .. We spoke and delt only with Suzie . She is so amazing at giving the guests all she can with a smile .. Suzie took care of all our needs very quickly .. On our arrival Suzie welcomed us and we were checked in in 15 minutes . We will definitely stay again . Suzie gave us restaurant information and again Suzie made our weekend absolutely amazing ..
Clean rooms ,nice breakfast ,staff awesome ..
Thank you again Suzie for all you did for us ..
Very appreciative Guest .
See u soon
more »
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4.2
32 reviews
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Close to Silicon Valley, Monterey Bay, and golf

Enjoy convenience and comfort at our AAA-approved, 100% non-smoking Super 8 Gilroy hotel. Our location off Route 101 makes it easy to get to popular area attractions like Monterey Bay, while our clean and accommodating guest rooms guarantee comfort throughout your stay.more »

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