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Compare your Net Promoter Score (NPS) with your competitors

View sentiment distribution (Promoters, Detractors, Passives) for both your own reviews and your competitors’ reviews.
 
In your Competitors tab, the “Overview” section now has the option to view “NPS over time”.


 
Click this to view trend lines for all your competitors.


 
Average scores for the selected filters are displayed above the graph. Hover over a specific time period on the graph to see numerical NPS comparison for that period.
 
View sentiment distribution for your business or a competitor’s by clicking the legends below the chart. You’ll see a graph with color-coded bars for promoters, passive and detractors, along with NPS trend lines. You can change the number of trend lines by changing the selection under the “Competitors” filter drop down menu.

 

One business selected:


 
 
Two businesses selected:

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