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Creating and managing advanced social queries

BirdEye’s Advanced Query Builder lets you build sophisticated and customized search queries to filter your social mentions from news sites, blogs, forums, and social channels.

Building queries

In your Social tab, click on “Advanced query builder” at the bottom of the right filter rail.

The Query Builder will pop up. Name your filter, then add your first sub-filter: a conditional statement set around a specific source, time period, or keyword.

Once you select one of those three options, the next two fields will display their default settings. For example, if you select “source”, the default setting is “Source → includes → All selected”. You can customize the last field to include only the sources you want.

Click “Done” to complete your sub-filter. Your filter will be a set of statements linked together.

Click “Add another filter” to create another conditional statement. Add as many statements as you need to construct your query criteria.

To set filter logic, connect conditional statements with “AND” or “OR”.

You can refine your filter logic further by grouping statements in parentheses (1 AND 2) OR 3. This way, if different rules apply to different scenarios and you want to see all of them, you can.

Example: You’re a social media marketing manager and you want to monitor all trending posts for your brand. You consider the trending period for blogs, news, and discussions to be 1 month, but for social posts and tweets, you consider the trending period to be 1 week. Using the Advanced Query Builder, this otherwise complicated, multi-operation search becomes a simple task.

No problem! Simply build an advanced query around conditional statements like this:

If you set a query as default, whenever you open your social tab it will display results from this query.

When you’re happy with your filter logic, click “Apply” to finalize your query.

Managing advanced queries

Once you’ve clicked “Apply”, your query is saved and your social feed will automatically refresh to display the logic you’ve setup.

You’ll notice a “Queries” tab has now appeared at the top of the right filter rail, displaying all the queries you’ve created.

Click on a query to see its conditional statements and filter logic. Click the pencil to edit a query, or the trash can to delete it.

IMPORTANT: If you edit a query, remember to click “Apply” when you’re done to save your changes.

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