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Sutter Care at Home - Santa Cruz (Home Health)
- Home Health Care
- Santa Cruz, CA
About this business
Location details
2880 Soquel Ave, #10, Santa Cruz, CA, 95062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sutter Health Home Care has provided consistent, caring, and professional home medical care for my father. We have used this service many times and have never had a negative experience. I have respect for the and gratitude for what they do. Thank you.
My doctor sent a referral for wound care and a blood draw on Monday. I waited 4 days for them to contact me and set up an appointment so I called them on Thursday. I was told a female nurse would contact me on Friday to schedule an appointment for that day. I waited until 6pm for a call. Finally got a call from a male nurse a few minutes before he was coming to see me. They should have asked me if I preferred a male or female nurse because I only prefer females since I am female. Also, he should have called me hours be... read more
LESS THAN STAR... This agency sent a "Social Worker" who claimed to have a patient assistance fund for $500.00 per patient. Gave her the bills and guess what. They never got paid. Called on 3/28/22 and was told there was a SNAFU, but that it would be taken care of. In the meantime, the bills have gone to collections, ruining my Mother's hard earned credit. Called back on 4/22/22 and now they are saying, I have to speak to the "Social Worker." SHAME ON YOU VNA SUTTER SANTA CRUZ FOR GOING INTO A SENIOR CITIZEN'S HOME AND... read more
Absolutely terrible service and follow-up from this organization. Specifically, they deemed themselves-without seeing the patient-to make (non-emergency) medical appointments without asking the family members responsible if they were available, They were unable to keep commitments for patient evaluation or scheduling. This agency should not be entrusted to provide services to the elderly.
I'm very grateful for all the help my husband received during first 3 weeks after his surgery.
Frequently asked questions about Sutter Care at Home - Santa Cruz (Home Health)
How is Sutter Care at Home - Santa Cruz (Home Health) rated?
Sutter Care at Home - Santa Cruz (Home Health) has a 3 star rating with 6 reviews.
When is Sutter Care at Home - Santa Cruz (Home Health) open?
Sutter Care at Home - Santa Cruz (Home Health) is closed now. It will open on Monday at 8:00 a.m.