Sutter Care at Home - Timberlake (Sacramento)

3.7

Home Health Care
Sacramento, CA

About this business

HealthcareHome Health Care

Location details

8322 Ferguson Ave, Sacramento, CA, 95828, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 5:00 p.m.
Tue	8:00 a.m. to 5:00 p.m.
Wed	8:00 a.m. to 5:00 p.m.
Thu	8:00 a.m. to 5:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

3.7565 reviews

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Sarah L.

10 months ago

I called Timberlake to have the home medical bed picked up since we no longer needed it. My friend warned me about their bad experience--it took Timberlake two months to collect their bed! However, driver Alex Marquez came by the very next day to pick ours up, but I wasn't ready and asked to reschedule. He returned exactly as scheduled two days later--polite, professional, and very knowledgeable about the equipment. It was great to see him again. I told my friend the new Timberlake is punctual now!

Business response:

Hi Sarah, we truly appreciate your kind feedback, though we are sorry to learn your experience wasn't entirely positive. We will be sure to share your review with the right teams.- - Social Care Team

Mark M.

11 months ago

Respiratory Therapist Joe Castro did my CPAP setup and he was awesome! He is super knowledgeable, carefully explained the operation of the device, and gave me great tips to be successful with my compliance. Thanks Joe.

Business response:

Thank you for your kind words, Mark! Shout-outs like this are so meaningful to our team. They're going to love reading this! - Social Care Team

Denise M.

a year ago

Lorna was amazing respiratory therapist. she is personable, kind, friendly, and extremely knowledgeable.

Business response:

We're so happy to hear about your great experience, thanks so much for sharing, the team is going to love reading this! - Social Care Team

c R.

a year ago

Lorna was great help and very friendly maid our visit as easy as possible.... Best visit I ever had

Business response:

This is so great to read. Thank you! - Social Care Team

Mo N.

a year ago

Jenn Anderson took the time to answer all of my questions. She was very professional and knowledgeable about all things CPAP.

Business response:

Thanks so much for taking the time to tell us about your experience. Our care team will be thrilled to read this! - Social Care Team

Jenny C.

a year ago

Tim RT Very nice he answered all of my questions I loved the in home service because i cant drive anymore.

Business response:

We're so happy to hear about your great experience, Jenny. Thanks so much for sharing, the team is going to love reading this! - Social Care Team

David S.

a year ago

Lorna was very thorough and did a great job introducing me to my new machine. Now it's up to me.

Business response:

David, thanks so much for taking the time to tell us about your experience. Our care team will be thrilled to read this! - Social Care Team

Brian C.

a year ago

I was contacted by management & my issues were resolved. I was able to go in & try different cpap masks & found one that worked. I tried it out for a week & no more problems. I appreciate the follow up calls to make sure everything is ok. All is now well.

Business response:

Thanks so much for taking the time to tell us about your experience. Our care team will be thrilled to read this! - Social Care Team

Shelby W.

a year ago

I have been on C-Pap machine for several years and was tired all the time my breathing felt terrible and I felt so much pressure. Today Lorna from Timberlake Sacramento came and helped set up my Bi Pap machine explaining how it works she is so knowledgeable and through. I have had several people came and tried to deliver the machine and they didn't know or explain how to use it. Lorna knows all about the machine and settings and masks. She came prepared and made my life a lot better ;-)

Business response:

Hi Shelby, It's so great to read about your experience. Thanks for the shout out! - Social Care Team