The Retreat at St. Johns | Apartments at 12310 Seacrest Ln - Jacksonville FL

The Retreat at St. Johns

4.7
138 reviews
Apartments
 12310 Seacrest Ln, Jacksonville, FL 32224US

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(904) 807-9399

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All reviews summary

4.7
138 reviews
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  • 58 reviews4.6
  • 34 reviews4.7
  • 26 reviews4.9
  • 20 reviews4.8
5on Apartment Ratings, Jul 16, 2018
Overall very good place so far. Location of building is kind poor for parking. Not the end of the world but you have to walk a little ways sometimes. Again not bad but if the weather is bad or carrying things it can be a pain. more »
5on Apartment Ratings, Jul 13, 2018
I have enjoyed living here. The staff is great, the apartments are very modern and I always felt safe living here. If there was any issues that needed to be fixed, maintenance was very prompt fixing it. Everyone who works there cares for the property and residents. more »
5on Apartment Ratings, Jul 11, 2018
Really nice apartment right off of Butler and UNF campus. HUGE patio area and really great 1/1! Spacious and in unit washer dryer is always a plus. Crown molding and faux wood flooring even upstairs! Love it more »
4on Apartment Ratings, Jun 30, 2018
Great experience, having lived here for years I've grown to appreciate the staff, the community and the area as it has developed. The access to the highway and other parts of town make this a great area to live if you're looking for a central location. The community is pet friendly and is constantly looking to better the grounds to attract new residents. more »
Business Response:
Wow, thank you for your review! I'm glad that you're happy with your home in our community. We're here to help, so if there is anything we can do to earn that fifth star, please let us know! - Lauren Kruta, Community Director
5on Apartment Ratings, Jun 27, 2018
I love the office staff. Everyone in the office is very friendly and helpful. They schedule maintenance calls promptly. They do a great job with all the social events. The gym is great, love it and go about five times a week. All of the maintenance men are friendly and provide requested service. The grounds are kept clean and mowed. Apartments are spacious. more »
Business Response:
Thank you for this review! I'm glad to read that you're enjoying your home with us. - Lauren Kruta, Community Director
5on Apartment Ratings, Jun 27, 2018
It has been a great experience these last couple of years. The staff has always been extremely friendly and always willing to help out even help is needed. I would recommend this complex to anyone searching for their new apartment. more »
Business Response:
I'm so glad that you've had a great experience with us for the past few years. Thanks for choosing The Retreat! - Lauren Kruta, Community Director
5on Apartment Ratings, Jun 25, 2018
Great place to live. Very close to work and fun parts of town. Have never had an issue with contacting office and staff. Very clean complex with many activities for families. Love the amenities it offers. more »
Business Response:
Thank you! I'm glad to read that you're enjoying our community! - Lauren Kruta, Community Director
5on Apartment Ratings, Jun 11, 2018
Great place. Very excited to see what comes. kgjhgfuighrejgkfdgbfdgbidfhgiurfhfdkfblbfldfgidsfhkjdfglsdf jhfhdkfjhdjfhdkjfhskjhfdjhfkdjhfkjdhfksdjhfdjhfksdjhfkjhdfj more »
Business Response:
Thank you! We are as well! - Lauren Kruta, Community Director
5on Apartment Ratings, May 21, 2018
it is a very good place to look for your new apartment I made my process very fast and today I live in a very beautiful apartment the attention of the office staff very good I recommend to all who look for their new apartment this site more »
Business Response:
Thank you for the review and recommendation of our community. We're so glad you feel this way and we sincerely appreciate your kind words. Please let us know if you need anything! - Lauren Kruta, Community Director
5on Apartment Ratings, May 21, 2018
Easy move in process. Was very clean when I arrived. Amenities are very nice for the price if rent. People in the neighborhood seem friendly and maintain a cleanliness to their respective areas. Very nice place more »
Business Response:
Thank you for the review. We're so glad that you feel our community is a nice place. Please reach out if there is ever anything we can do for you. Thanks again! - Lauren Kruta, Community Director
5on Apartment Ratings, May 09, 2018
I have just recently moved in and so far I am very happy with the apartment. I have not yet used the amenities of the community but I see that they are being upgraded and renovated so I am excited to be able to use them soon. My apartment is awesome, I got brand new stainless steel appliances and the few fixes I have requested have been done in record time. Very impressed! I want to thank Mariel for all her help and support in the process. more »
Business Response:
Thanks for your review! We're glad to read that you're enjoying your home with us so far. Thanks for choosing the The Retreat! Please let us know if there is anything else we can do to make sure you're comfortable in your home. - Lauren Kruta, Community Director
5on Apartment Ratings, Apr 30, 2018
Just now moved in. The office staff is very attentive. The apartment was very clean and even had brand new carpet and a new paint job. The whole facility seems to be very clean. The amenities center is also very nice. more »
Business Response:
Welcome to the community! We're happy to have you and to read you've receiving the 5-star experience we aim to provide. Please let us know if you need anything! - Lauren Kruta, Community Director
5on Apartment Ratings, Apr 25, 2018
Nice gated community with central location to interstate, St. Johns town center, the beaches. Great staff to deal with. I'm a first time renter and the process could not have been any easier. Very pleased with my move in. more »
Business Response:
Thank you for sharing this with us! We appreciate the time you've taken to leave us this wonderful 5-star review. We're happy to read you were pleased with your move in and our team. See you around! - Lauren Kruta, Community Director
5on Apartment Ratings, Apr 09, 2018
Staff is excellent, professional but friendly. My apartment experience is very limited as I owned a home prior to moving here but have been very happy with this experience. I also appreciate the vast area for walking pets. more »
Business Response:
We appreciate you sharing this with us! We love to hear our team has been able to provide you with such a positive experience. Please reach out if you need anything! - Lauren Kruta, Community Director
5on Apartment Ratings, Apr 09, 2018
There's barely any college students. It's great. Parking is a bit rough though. The walls are very sound proof but the ceiling is not. There's absolutely no where to lock bicycles unless you live on the ground floor. The community is quiet and peaceful, everyone keeps to themselves. more »
Business Response:
Thank you for sharing this 5-star review with us! We're happy to hear you're satisfied overall and will take your suggestions into consideration when making improvements to the community. Let us know if you need anything! - Lauren Kruta, Community Director
5on Apartment Ratings, Apr 06, 2018
The Retreat is a peaceful community, nice surroundings; they have definitely improved when it comes to lighting at night in all areas. No more raccoons in sight. I wish the gate is more automated than using the card all the time . more »
Business Response:
We're happy to hear our improvements are being well received! Thank you for taking the time to share this with us. Don't hesitate to let us know if you need anything! - Lauren Kruta, Community Director
5on Apartment Ratings, Apr 02, 2018
I love the hardwood floors!! Great location as well! You will love the staff. Also, they have great events for the kids as well! The pool and hot tub is perfect for the weekend!! I guarantee you will love this luxury apt! more »
Business Response:
Thank you for this wonderful review! We're so glad that you are pleased with our floors, location, and friendly staff. Please reach out if there is ever anything we can do for you. Thanks again! - Lauren Kruta, Community Director
5on Apartment Ratings, Mar 28, 2018
Nice, clean and quiet community. I would recommend the breezeways and stairways being cleaned more often as well as someone to survey the grass areas for dog droppings. Not many people clean up after their pets, and I cant let my daughter play in the grass for fear that she will step in it. more »
Business Response:
Sounds like a winning combination to us! Thank you for your review and recommendation! Nothing makes us happier than to read such positive feedback of our community. Don't hesitate to let us know if you need anything! - Lauren Kruta, Community Director
4on Apartment Ratings, Feb 26, 2018
Great location. Good community. Apartments are in good condition. Mariel is fantastic, she helps make the process so easy. Formerly lived in a 1/1 and now transferred to a 2/2. Nice to live close to the highways. more »
Business Response:
Thank you for your review! We're so glad to read that you're enjoying your home with us overall. - Lauren Kruta, Community Director
3on Apartment Ratings, Feb 21, 2018
I enjoy living at the retreat however I would like my issues taken care of. I feel that the pool area needs to be maintained better especially during the summer months. I enjoy the location of the retreat however I feel that some minor improvements can make the community much better more »
4on Apartment Ratings, Feb 21, 2018
Location is great! Apartments seem fairly new. Grounds are well kept and the amenities are very nice. Office staff is very friendly and helpful. It can be a little noisy because it's close to Butler, but I will trade that for convenience! I can be in JAX Beach in 12 minutes!!! more »
5on Apartment Ratings, Feb 19, 2018
It's great. The location is off the beet and path however close to all highways and activities in the area. All of the staff maintenance office etc. are very professional and friendly. They make the community feel like home. more »
4on Apartment Ratings, Feb 19, 2018
I have been very happy but with new ownership/management things have changed in regards to the amenities. I do not like the change in hours at all. I pay for these amenities And I want to original hours available again. It dramatically takes away from why I would renew my lease in the future. more »
5on Apartment Ratings, Feb 14, 2018
Best community on Kernan Boulevard. We moved in 2014 and we loved it. The staff is friendly and cooperative. The only thing I would like them to improve is to keep good residents in the community by giving them discount if they are renting for long. They seems to increase rate every year by atleast 10-15% for existing residents which is not fear. We are leaving because rent has increase 50% since we first moved in. more »
Business Response:
Thank you for leaving us a review. We're so glad you're happy with our community, although we are sad that you've decided to leave. We understand that price increases can be frustrating, but we can assure you that we evaluate our prices carefully based on the market price, our amenities, and our improvements.Thanks again for your feedback - if you'd like to speak with us further about our rates, or any other concerns you might have, we hope you feel welcome to stop by the office, give us a call at 904-807-9399 or send us an email at cdretreat@matrixresidential.com. We wish you all the best. - Lauren Kruta, Community Director
4on Apartment Ratings, Feb 09, 2018
Very pretty and comfortable apartments. Nice community with plenty of amenities (gym, pool, movie theatre, pool table, beach volleyball). Good area to live in. Very close to Town Center, UNF, and Butler. more »
Business Response:
Thank you for the great review! -Lauren Kruta, Community Director
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Google reviews summary

4.7
34 reviews
524
  
49
  
31
  
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12310 Seacrest Ln, Jacksonville, FL 32224
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Live amid coastal resort style - a secluded paradise you will always look forward to calling home. Featuring amazing amenities and spacious interiors, plus minutes to beaches, shopping and entertainment.more »

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