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Tom James Company - Roanoke, VA

5.0
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About this business

Tom James is the world’s largest manufacturer and retailer of custom clothing and the engine behind some of the world’s most established tailored clothing brands. As one of the few remaining vertically integrated clothing retailers—meaning we control the entire manufacturing process ‘from sheep to suit’—we offer unparalleled value to those with an eye for quality. 

Location details

129 E.Campbell Ave, Suite 201, Roanoke, VA, 24011, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.053 reviews
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Justin B.'s profile image
Justin B. 
on Birdeye

a year ago

Randy Womack has been helping me for a few years now and I think the world of him! He is patient and kind and he strives to help his clients look their best. 

Business response:

Thank you so much for your kind words, Justin. We really appreciate you taking the time out to share your experience with us. Cheers, Tom James Company  

Ryan L.'s profile image
Ryan L. 
on Birdeye

a year ago

Very happy client of Tom James Company in Roanoke. Melissa has helped me modernize and upgrade my wardrobe with well-fitted clothes and always with excellent service and communication. 

Business response:

We aspire to present the highest level of service for all our customers. Thank you for your kind words in your review, Ryan! Tom James Company 

Frank P.'s profile image
Frank P. 
on Birdeye

a year ago

I've been a happy customer for a number of years, and Tom James has met my needs continuously during the entire relationship. Randy has been superb! His immediate response to my questions, requests, etc., have always been prompt, and his attention to every detail, and my satisfaction, is why the company has no competition for my business. Thank you, Tom James, for keeping Randy happy, as he keeps me happy! 

Business response:

Thank you so much for your 5-star review, Frank! We are pleased to hear that you continue to have a great experience and we can't wait to see you again! Thanks, Tom James Company  

melissa m.'s profile image
melissa m. 
on Birdeye

a year ago

Great place to work. Quality clothes and world class service.  

Business response:

Thank you so much for your kind words, Melissa. We really appreciate you taking the time out to share your experience with us. Cheers, Tom James Company  

David M.'s profile image
David M. 
on Birdeye

a year ago

I didn`t know what it felt like to feel like a million dollars until I wore a custom made suit from Tom James. It also felt good when someone says that I look like a model when I`m wearing my TJ suit! Let Melissa`s expertise show you how to dress for success and feel like a million bucks. David M.  

Business response:

Thank you for your positive words, David! We strive to provide the highest quality of service for our clients. It was our pleasure to serve you! Tom James Company 

The Frazier Hughes Experience R.'s profile image
The Frazier Hughes Experience R. 
on Birdeye

a year ago

Oh I look amazing thanks to Melissa! I’m addicted, I appreciate her. My suit is perfect and she is to with her attention to detail. - Hughes it, The Frazier Hughes Experience Realtor 🏡  

Business response:

We aspire to present the highest level of service for all our customers. Thank you for your kind words in your review! Tom James Company 

Maria K.'s profile image
Maria K. 
on Birdeye

a year ago

Working with Melissa was a great experience! She is knowledgeable and professional, this was my first time getting a custom garment and now I’m not sure why I waited so long! The measuring process is quick yet thorough and there are options to really pick every aspect of the garment if you want to, or let them handle the details if you prefer! I am very happy with my items, I would recommend giving Melissa and Tom James a try! 

Business response:

Thank you for taking the time to review us, Maria! We're happy to hear that you had a good experience and we're looking forward to seeing you again! Tom James Company 

Chris M.'s profile image
Chris M. 
on Birdeye

a year ago

Melissa was awesome to work with! She takes her time and ask the right questions of what I was looking for and how I needed her services. I am so busy with work that I don’t have time to keep up with fashion trends so that’s where she came in to save the day!  

Business response:

Thank you for taking the time to review us, Chris! We're happy to hear that you had a good experience and we're looking forward to seeing you again! Tom James Company 

Frequently asked questions about Tom James Company

How is Tom James Company rated?

Tom James Company has a 5 star rating with 53 reviews. 

When is Tom James Company open?

Tom James Company is open now. It will close at 5:00 p.m.  

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