Trinity Health IHA Medical Group, Obstetrics & Gynecology - Genoa

Kate Campbell 

on Google

4 months ago

I can't speak highly enough of this practice. The receptionists, MAs, nurses, and physicians all really care about their patients and it shows. I've seen just about every physician here (This is my 3rd and final pregnancy so we've been rotated through just about everyone) and have only had a bad experience with one. During my first pregnancy here, they were aware I had suffered 2 losses prior and saw me early for extra assurance. When we saw the heartbeat the physician we were seeing (Dr. DePorre) cried with us. I knew from... read more

Kaylee Angel 

on Google

4 months ago

this review is being posted 4 years later for NP Paula Blankenship. If you are a victim of sexual abuse/assault Paula is very vigilant, sensitive, and compassionate. She is aware of signs of abuse, addresses them, and handles her services with you accordingly. I will always remember her kindness to me as a 20 year old who was seen as overdramatic, when I was very scared. 

Ashley Karolak 

on Google

9 months ago

I rarely leave reviews, but as I wrap up my time here I wanted to give the staff a huge thank you. I’ve now had two pregnancies with this practice and truly have nothing but positive feedback to the entire office. The receptionists remember who you are and I was always greeted with a friendly welcome. Alyssa is fantastic, I’ve never seen that girl in a bad mood! As someone who worked in a similar field, I know how stressful it can be but she is great multitasking, always quick to answer the phones, and is so polite. Kim is ... read more

Kayla Jewell 

on Google

9 months ago

Incredibly rude receptionist from the moment she answered the phone. Absolutely zero customer service here, or any manners at all really. They do not listen to you, talk over you, interrupt you on the phone and just out right ignored questions I asked to talk over me. Very sad as a lot of people have a lot of anxiety surrounding doctors and making appointments, and some simply just didn’t have anyone show them and are trying to navigate doctors and insurance on their own. Needless to say, if you are one of those two types o... read more

Kelly M. 

on Google

a year ago

On my second pregnancy with Dr. Le as my OB. I’ve never had problems with scheduling or getting into contact when I have questions. I use the mychart portal to message any questions or concerns and they are usually very quick to respond. I’ve had a lot of health concerns this pregnancy and have been worried that they will not take me seriously at some point, but they have taken everything I said to heart and always make me feel heard and cared for. Dr. Le is the best and the nurses always treat me with so much care and respe... read more