True Merchant230 Stanton Ave - Pittsburgh PA - Reviews - Photos - Phone Number

True Merchant

48 reviews
Credit & Collections
 230 Stanton Ave, Pittsburgh, PA 15209US

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(888) 592-7075

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All reviews summary

48 reviews
  • 29 reviews5.0
  • 11 reviews5.0
  • 6 reviews5.0
  • 2 reviews5.0
5on BBB, Jun 09, 2018
Customer service department is really good. more »
5on BirdEye, Jun 06, 2018
I received great customer service today! Ruth Holt thank you! You went above and beyond for me! Thank you! more »
5on BBB, May 17, 2018
They have provided low prices and good customer service to our businesses. more »
5on BBB, Mar 20, 2018
Ruth H***, is a Sparkle, which she is amazing to work with and very helpful through the setup process. She goes beyond to make her clients happy and satisfied. more »
5on Facebook, Mar 09, 2018
We have been using True Merchant for about 5 years. The customer service is beyond amazing. Ruth has always went above and beyond to help me with whatever I need. Also I am extremely happy with our rates. The bill is easy to read and not a bunch of nonsense fees that other companies have that I used before. I would most definitely recommend them for your business. You will not be sorry. more »
5on BBB, Feb 26, 2018
It has been a pleasure to work with True Merchant, their staff is friendly and professional. We have had very positive experiences with their services and customer support. more »
Business Response:
On behalf of True Merchant we sincerely appreciate your business and feedback.
5on Facebook, Oct 05, 2017
We have been using True Merchant for over 5 years now and they have made that portion of our business easy and seamless. Most businesses do not have the time or energy to focus on this area and with True Merchant we have not needed to. We have priced out their services yearly to ensure they are being fair on their pricing and they have been. We can comfortably recommend their service to others in need. more »
5on Facebook, Jul 25, 2017
Just switched our credit card processing to Tru Merchant. It was a painless transition to say the least. Ruth in customer service was very helpful through the whole process. more »
5on Facebook, Jul 10, 2017
I called True Merchant today and spoke with Ruth Holt. We had a credit card transaction that was not applied to our bank account from Saturday. Ruth called another Department and stayed on the line the entire time. We were then transferred to another Department and Ruth again stayed on the line to work out the issue with me. What an asset Ruth Holt is to the organization. She was helpful, courteous and walked me thru the entire process. I thanked Ruth for her superb customer service. more »
5on BBB, Jun 23, 2017
We are a client of True merchant and all in all we are very pleased to be in business with them. As their client we get personal treatment and they are always ready and willing to help. Our small business is very happy to have True merchant as their processor. more »
Business Response:
On behalf of all of us thank you for choosing True Merchant for your payment processing needs!
5on BBB, Jun 12, 2017
Ruth H*** went above & beyond in assisting me with our company's PCI Compliance. She was extremely patient & very knowledgeable, made the whole process much easier. more »
5on Facebook, Jun 01, 2017
Ruth was very helpful and understanding in getting us set up!! Thank you again! more »
5on Facebook, May 31, 2017
Ruth has been an excellent resource and guide in getting set up with True Merchant as well as helping with the processing of transactions on virtual wallet. Couldn't have done it without her. more »
5on Facebook, May 04, 2017
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5on BirdEye, May 03, 2017
True Merchant always helps me whenever I need anything. Their customer service is the best I've experienced for credit card processing. more »
5on Facebook, Nov 23, 2015
Fantastic company to work with. And Jimi in particular is a stellar person. more »
5on Facebook, Nov 16, 2015
When referring a family member to True Merchant, I was confident that they could help him but I never guessed they would go above and beyond. Nothing but accolades with the service and savings they were able to provide and I will continue to refer to them. I have also been hearing positive feedback in the community of people I didn't even realize use them and they have had nothing but a great experience from start to finish. more »
5on Facebook, Nov 11, 2015
When a client of mine needed the ability to accept credit cards for their website, I found and put them in touch with True Merchant. Since then, I've referred numerous clients to True Merchant and have now even included their services within the packages I offer to new clients. Partnering with them has proven to be an effective strategy because I can now save a lot of my clients money each month. A 5 star review is all that exists unfortunately because I would give them 10 if I could. more »
5on Facebook, Nov 11, 2015
True Merchant is based on the premise of helping local businesses by providing transparent pricing, quality support, and top security for their payment processing needs. We truly value the opportunity to serve and grow with our community of entrepreneurs. more »
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Google reviews summary

29 reviews


230 Stanton Ave, Pittsburgh, PA 15209
Credit & Collections

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