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Vicki Lucero at Waterstone Mortgage NMLS #595221

5.0
  • Mortgage Lenders
  • Las Cruces, NM

About this business

FinanceMortgage Lenders

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're ... read more

Location details

4440 Sonoma Ranch BLVD, Suite D, Las Cruces, NM, 88011, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.058 reviews
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Ofelia G.'s profile image
Ofelia G. 
on Birdeye

3 months ago

Fue un placer la ayuda que recibí de parte de Vicky,en la compra de nuestra casa, en las Cruces New Mexico! Ella tuvo gracia para ayudarnos en cada situación que sé presentó! 

Business response:

Thank you for taking the time to write this review, Ofelia! A fast and easy homebuying is not possible without the help of a knowledgeable, professional loan originator. I appreciate your feedback and hope you'll return to me and Waterstone Mortgage with your future home purchase or refinance needs. Don't be a stranger.  

Carlos S.'s profile image
Carlos S. 
on Birdeye

a year ago

It was a great experience to have Vickyi as our lending officer. She was very supportive and knowledgeable and funny lol..throughout our complicated clossing. Vicky really went out of her way to make our dream home come true, I highly recommend Vicky on helping you get your home loan. Thank you. Vicky 

Business response:

Thank you for taking the time to write this review, Carlos! Providing excellent customer service, throughout the homebuying process, is always my top priority. I am glad we were able to provide you with a positive homebuying experience and were able to aid in a smooth close. I look forward to doing business with you again when the time comes.  

Sergio M.'s profile image
Sergio M. 
on Birdeye

a year ago

It was a great experience to have her as our lending officer,Vicky is a very knowledgeable person and she knows exactly what it’s required and walk the mile with you to make your American dream possible.Thank you and I will recommend her services to my friends and family 

Business response:

Thank you for your kind review, Sergio! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.  

Jacob C.'s profile image
Jacob C. 
on Birdeye

2 years ago

Vicky was very patient with us and all of our questions, we are first time home buyers and she talked us through everything and helped us from like a “moms “ point of view on things. We got an awesome deal on a 3 bdrm 2bth house and almost 3 acres of land! 10/10 would recommend! Awesome people Awesome help And would answer any and all questions no matter what time of day. 

Business response:

Thank you for this review, Jacob! We know how many questions pop up throughout a homebuying process – whether it's the first time you're homebuying or you're a seasoned homeowner – that's why communication is key. I hope to work with you again when the time is right for another refinance or the purchase of a new home. Thanks again.  

Sherry M.'s profile image
Sherry M. 
on Birdeye

2 years ago

Everything was great. It was a pleasure working with you. Thank you so much Vicki! 

Business response:

Thank you for your kind review, Sherry! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.  

Jessica F.'s profile image
Jessica F. 
on Birdeye

2 years ago

Vicki was amazing and went out of her way to help up and answer any questions we had! 

Business response:

Thank you for your kind review, Jessica! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.  

Rosemary P.'s profile image
Rosemary P. 
on Birdeye

3 years ago

Vicky. Thank you for all the professional, dedicated help you gave me, for always being there to listen and assist me in getting my perfect home, also for being so caring, understanding, nice, kind hearted and making this happen for me. I am very pleased and grateful. To all, I highly recommend Vicky as the perfect person that can assist you in getting your "home sweet home!," Again, Thank you.Vicky! 

Business response:

Thank you for this recommendation, Rosemary. I pride myself on providing my borrowers - whether it's their first home purchase or their 10th - with exceptional service and am happy to hear I met your expectations. I look forward to working with you again if the need arises! Thanks again! 

Rocko R.'s profile image
Rocko R. 
on Birdeye

3 years ago

Vicky Lucero..! she is amazing... 100% recommended....! got me the house of my dreams..! 100% recomiendo a vicky Lucero, ella sabe lo que hace y tiene mucho conocimiento sobre el tema, te hara tu proceso muy facil, Incluso si no hablas ingles, es la mejor..! mi tipo de prestamo no era nada sencillo, aun asi logro conseguirme la casa de mis sueños thanks vicky you the best..!!! 

Ricardo A.'s profile image
Ricardo A. 
on Birdeye

5 years ago

They made the whole process easier than I ever expected! 

Business response:

Thank you, Ricardo. We are thrilled to hear Vicki exceeded your expectations and made the entire process easy for you. Don't be a stranger!  

Frequently asked questions about Vicki Lucero at Waterstone Mortgage NMLS #595221

How is Vicki Lucero at Waterstone Mortgage NMLS #595221 rated?

Vicki Lucero at Waterstone Mortgage NMLS #595221 has a 5 star rating with 58 reviews. 

When is Vicki Lucero at Waterstone Mortgage NMLS #595221 open?

Vicki Lucero at Waterstone Mortgage NMLS #595221 is closed now. It will open on Monday at 9:00 a.m.