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VineBrook Homes Dayton
- Property Management
- Dayton, OH
About this business
Location details
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Problems with Product/Service I moved in my home in September 2020 under Conrex and never had a problem with them they always tried to accommodate their tenants. Vine brook took over in March 2021 and from the way it looks they want to evict their tenants immediately. I Have called several time to speak with someone to try and pay my rent after the august 19 and and only to speak with someone once and still didn't get anywhere. The only thing I get from them is threating email concerning my rent it not like I'm not going to ... read more
Problems with Product/Service This company has poor customer services issues.I've been trying to get in touch with a team manager for about two weeks without any success they don't return phone calls I've emailed this company left over 20 messages in the last week more than 10 emails still no one has reached out to me when I call the phone just rings then goes to voicemail they don't respond. Then I keep getting notifications on my door with no direct contact number except the XXXXXXXXXX press option 3 still no response from... read more
Billing/Collection Issues Vinebrook homes has been the worst experience renting I have ever had in 20 years of renting. Upon moving in, none of the plumbing worked in the Master bedroom and the basement floods. There is still a bat infestation surrounding the upstairs where I sleep or at least try because the bats make noise all night. Bat poop surrounds the house in piles. The plumbing took almost 3 months to fix and that was only because I wouldn't allow them to ignore my complaints. I had to threaten with small claims cou... read more
Problems with Product/Service I have a serious issue with your company. I was not able to rent from you guys because my co-applicant and I split up and I did not qualify on my own. Please look below at your agent telling me that due to that I would get my funds back. I call today bc I have not received them and she tells me I am not getting my money back. I want my money back you would have never gotten the funds had I applied alone. And why would your rep tell me that I could get my money back bc i did not qualify on my own... read more
Problems with Product/Service We moved in 2/28/20 and have had nothing but major problems since we signed the lease. The most recent and pressing of these issues is the hole in our ceiling from water damage and a hole in the roof. Vinebrook is well aware of the hole because we noticed the obvious patchwork AND spoke with the previous tenants about the leaking and flooding in the home. We woke up 8/13/21 to a hole in the kitchen ceiling that was leaking dirty water and chunks of black mold. I made four emergency maintenance c... read more
Advertising/Sales Issues I am a victim of identity- theft, I am writing to request that you block all accounts disputed as fraudulent on my credit reports with Transunion, Equifax, and Experian. This information does not relate to any transactions I have made. I did not give anyone authorization or consent to use my personal information. I hereby exercise my legal rights enacted by Congress and The Federal Trade Commission, which explicitly states when a victim of identity-theft dispute a fraudulent account on his/her credit... read more
Problems with Product/Service A/C unit has quit working 3 times this summer, twice this week alone. It takes 1 to 2 business days for a response from vinebrook even when outside temp is 95 plus with a heat index over 105. They do not trouble shoot or repair the unit, only add freon. Downstairs temp is 80 plus with the upstairs temp 90 plus. Our rent is always paid on time, yet vinebrook does not respond to maintenance requests in a timely or effective manner. Next step is to file a complaint with HUD. At 95 degrees plus outs... read more
Problems with Product/Service for 5 years I've complained about a pipe that flows water onto my sidewalk. landlord keeps calling a plumber. now that pipe is broken & the water is no longer on my sidewalk but all over the basement floor. called plumber again on 8/8 & was told we need the carpet crew & an excavtor sent out. my 92 year old dad is sloshing around on soaked carpet that's been there over 2 weeks & is probably going to mold. My dad has COPD & shouldn't have to endure walking thru water when he can barely walk at al... read more
Problems with Product/Service We are renting from Vinebrook and sent a termination letter on 7/26/2021 6:22 PM. They did respond and told us they would send us buyout paperwork that would have a fee of three times our rent and no return of our deposit. This is not listed anywhere in the lease. We told them we would follow through. They took away customer service contact by phone and only way to reach is by email. We have sent three reminders to them with both my email and my husband's and still have no response. We are reach... read more
Frequently asked questions about VineBrook Homes Dayton
How is VineBrook Homes Dayton rated?
VineBrook Homes Dayton has a 1.6 star rating with 1,412 reviews.
When is VineBrook Homes Dayton open?
VineBrook Homes Dayton is open now. It will close at 5:00 p.m.