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VineBrook Homes Dayton
- Property Management
- Dayton, OH
About this business
Location details
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Problems with Product/Service We have had multiple problems with Vinebrook homes, the most recent of which being a tree in the backyard that lost a big limb that fell on top of two of our cars. Vinebrook has not communicated with us about the removal of the tree, and almost two days later, the limb is still on two cars. We are unable to go to work, unable to file claims with insurance, and Vinebrook isn't even communicating with us about the process, timeline, etc.
Advertising/Sales Issues I moved out of a Vinebrooks Homes rental house on 6/21/2021. My lease had switched leasing companies partially through my lease, and Vinebrook Homes claims to have lost $100 of my refundable deposit that they refuse to return to me, even though per my lease they are responsible for maintaining the accuracy of my deposit, and I have provided them with ample evidence showing the missing $100. Additionally, they charged $140 against my remaining deposit for stains on carpet that were plainly indicated o... read more
Problems with Product/Service We have multiple maintenance EMERGENCIES and no one is returning my calls. There is a HOLE in the floor, the sub flooring has shifted, there are no gutters around the house, and when it rains you can feel the moisture in the walls. There is also a hole in the side of the house. The moisture in my closet is causing mold to build up on the walls and an odor. The house is becoming uninhabitable and I'm looking into obtaining an attorney because at this point I'm begging you all to fix our maintenan... read more
Problems with Product/Service My husband and I signed a lease agreement with Vinebrook Homes on 7/29/21 with a move in date of 8/6/21. The gas company employee came out today to turn my gas on only to tell me that he couldn't start my service today. He stated that the release valve on the hot water heater is point the wrong way. It needed to be pointed downward so the release valve could function properly. And by it being pointed upward it could possibly malfunction and blow the house up. I called VBH several times until I f... read more
Billing/Collection Issues Company sent a false eviction notice sent in documentation requested company is still not complying or communicating
Billing/Collection Issues I had made a maintenance request on the evening of 8/6 regarding our AC unit going out, and it being 80* in the house. The following day, I was hoping to get a phone call saying they have looked it over, and they are aware, and that they are doing what they can, & at least an ESTIMATE on when I should be seeing someone to come out and look. Didnt hear anything that WHOLE Saturday, remind you it is the beginning of August, its 95 degrees in **! My house is saying 90 DEGREES! Also my windows are OLD &... read more
Advertising/Sales Issues Vinebrook locked me out the portal stating that I had NSF when I paid my rent over the phone via debit card. I go up to the office to resolve the issue & the resolution to the issue was we had to either bring or mail Our rent in. June & July rent was accepted in the office now they are stating they don't accept rent in the office for my August rent but accepted the previous 2 months.
Advertising/Sales Issues On July 31, 2021 I received a email stating that Vinebrook received a utility bill from my address; water bill to be exact. I responded to the email and spoke to the nice young lady and we found out the water company switched the address and sent it to Vinebrook. Got the issue corrected, but was told I could not pay rent from the online portal because of the Utility violation. My rent is set on autopay and because I have been blocked from online portal until I pay Vinebrook, i have to result to calli... read more
Advertising/Sales Issues I rent through vinebrook and they attempted to pay my utility bill which has already been paid by me. I've tried contacting them through email and call after call and no one answers. I've left voicemails and sent them proof that I paid the utility and sent them proof of that and still they charged my rent acct and are saying i cant pay again til the bill is paid but the bill is already paid by me. I would like them to remove the charge for the utility which is 395.00, they did not pay it b/c i have p... read more
Frequently asked questions about VineBrook Homes Dayton
How is VineBrook Homes Dayton rated?
VineBrook Homes Dayton has a 1.6 star rating with 1,412 reviews.
When is VineBrook Homes Dayton open?
VineBrook Homes Dayton is open now. It will close at 5:00 p.m.