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VineBrook Homes Dayton
- Property Management
- Dayton, OH
About this business
Location details
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Problems with Product/Service Maintenance issues are as follows: 1.Leak around shower 2. Nozel to turn on shower doesn't turn all the way so the shower head leaks when you want to just take a bath 3. Shower drain is clogged 4. Seen mice dropping in kitchen and basement 5. Base of the basement has water coming in everytime it rains and it floods every time it rains 6. I guess it use to be a second bathroom in the basement well that area has water coming in 7. Pipe next to sink in the basement still leaks 8. The drain in fron... read more
Problems with Product/Service Rental company Vinebrook Homes bought out our lease from ******. Our original lease began at the end of March. With ****** we had everything readily available. We had a wonderful property manager we could be in contact with at any time. When our lease was switched after about 2 months, we only got notice from ******. Only updates from Vinebrook were how to begin paying rent through them. Nobody was assigned to us, no contact numbers. I have learned quickly that these contact numbers do not allow... read more
Guarantee/Warranty Issues To start with from the day we moved in a floor board came loose, light fixture fell out of the ceiling, they painted over the bath tub, part of the door frame holding the security gate fell off, 3 windows can be pushed far enough down to lock, has ac but doesnt seem to work, drawer in the kitchen fell apart, both sink and shower drain have been clogged since move in, the gutters were full dripping smelly goo and rusting, the cellar door fell apart after 3 uses. On top of that we pay 800 play an extr... read more
Problems with Product/Service I currently rent a house that was sold to Vinebrook Homes on 7/6/21. I did not know my house was sold to this company until I received an email from them on 7/14/21 telling me to fill out an application. I have been calling everyday trying to speak to someone. I was told to press opt 1 for leasing , leasing told me I need to press opt 3 for customer service. I press opt 3 , sit on hold for 15 minutes for customer service and no one is answering. I have been emailing the person that sent me the a... read more
Delivery Issues Hello, My name is *************** and I am a resident at ***************************************. My old landlord sold his home to your company which I have been a resident for the past 3 years. I have always paid my rent on time with the agreement for me to split the monthly rent for the 15th and 31st of each month. Upon the landlord selling the home, I received a call from someone advising me that I would get a call for me to obtain a new lease and go over the new agreement, but I never received a call. So... read more
Advertising/Sales Issues My rent is due on the 1st of each month no later that 5th for access late fees. The way my income setup I always pay ahead of time for the next month coming. Sometime it's half of the 1150.00 or more that being paid ahead of time. I'm any case my rent is always on time. I use several cards to make payments because of my income. I'm getting charged for making payments early. I've been reaching out to my property manger for a month now to get things fixed as well no reply. I am unable to make any payme... read more
Problems with Product/Service Today is July 26, 2021, I have been complaining to VineBrook Homes about a few things that have been unresolved, but most recently the air conditioner broke. I used the app to file an emergency maintenance request on Sunday July 25, 2021 for the air conditioner. I then called to request the emergency number for maintenance or the on call maintenance number. I was informed there isn't one and they are just normal maintenance and all they could do is place a ticket. Once the technician receives th... read more
Problems with Product/Service I placed the first request on 5/24/21, temp in the home reached 89 degrees. Didn't hear back after a week so I called & I was told they had no control over local vendors & couldn't give me an ETA. I was also told they didn't have contact info for my local office. A tech came the first week of June but it went out again. Instead of using online portal I called to place a request & when the tech came he said we had a leak & the company would have to replace the unit. After a few days the AC went o... read more
Advertising/Sales Issues so for the past month we have been trying to get help with our rent, we have been trying to keep in contact with vinebrook and vinebrook has not tried to keep in contact with us, we got told yesterday we were be able to pay our rent with the late fee before we had to pay the 350 and next moths rent. we had the money and called back and then they told us property management will not except payment and they refused our pay. yes I am late but I still did what they told me now I'm facing eviction and the... read more
Frequently asked questions about VineBrook Homes Dayton
How is VineBrook Homes Dayton rated?
VineBrook Homes Dayton has a 1.6 star rating with 1,412 reviews.
When is VineBrook Homes Dayton open?
VineBrook Homes Dayton is open now. It will close at 5:00 p.m.