Waterstone Mortgage Corporation's cover image
Claimed

This profile has been claimed by the business owner or representative.

Waterstone Mortgage Corporation

5.0
  • Mortgage Lenders
  • Appleton, WI

About this business

FinanceMortgage Lenders

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're ... read more

Location details

119 North McCarthy Road, Suite F, Appleton, WI, 54913, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
5.0640 reviews
Select a rating
Nyima Colley's profile image
Nyima Colley 
8 months ago

I recently had the pleasure of working with Waterstone Mortgage Corporation and I am thoroughly impressed with their exceptional service. From start to finish, the entire process was smooth and efficient, thanks to their outstanding teamwork. One of the standout aspects of my experience was the personal touch provided by the owner, Pam. She took the time to meet with me personally, which made me feel valued and confident in the decision-making process. It's not often you find such dedication and accessibility from the top le... read more

Business response:

Thank you for taking the time to write this review, Nyima! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Pam and her team.  

Becca's profile image
8 months ago

Lance was very helpful and incredibly responsive throughout the process of securing our first home loan. His friendly demeanor and genuine kindness made navigating the complexities of the mortgage process much smoother. We greatly appreciated his prompt communication and dedication to assisting us every step of the way. 

stephanie's profile image
stephanie 
2 years ago

Pam and her team were wonderful to work with! They were so helpful and available any day and any time I had questions. Seeing as I am a first time homeowner, Pam made sure to go through everything thoroughly and explain anything I didn’t understand. I would definitely recommend them to anyone and will definitely use them in the future if I need to. 

Business response:

Thank you for this review, Stephanie! We know how many questions pop up throughout the homebuying process, that's why communication from an experienced loan originator is key. It sounds like Pam and her team went above and beyond, providing answers to all your questions. This recommendation means the world to Pam, her team, and all of us at Waterstone Mortgage. Thanks again.  

d original5's profile image
d original5 
3 years ago

Pam and her team was amazing! As a first time home buyer, very concerned about which lender to choose, those concerns were reassured with excellent customer service. Pam provided detailed information and explanations, and was persistent in problem solving finding the best loan options & recommendations while still giving me the ultimate choice. Pam and her team consistently kept me updated & informed. Prompt to return calls, emails and face to face in office appointments. I did not feel like just another name, income to debt... read more

Business response:

Thank you for sharing, D! We're thrilled to hear everything went so smoothly with your homebuying with the help of Pam and her team. We hope to work with you again in the future.  

Jayne B.'s profile image
Jayne B. 
3 years ago

Exceeded my expectation from the beginning until closing! They kept me informed every step of the process! Thank you to Lance and Caitlin for doing all of the hard work! 

Business response:

Thank you for taking the time to write this review, Jayne! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Lance and his team. 

jasonmaresh718's profile image
jasonmaresh718 
3 years ago

The team that Lance has assembled, is a team of professionals who take care of guiding and informing their clients of every step to ensure success in the loan process. Any and all questions are answered with detail and understanding. They are able to help with accommodations if necessary. They will adjust their schedule to match yours. With guidance through the ensign process it was easy to understand and I was able to complete each step even though I travel for work. 

Business response:

Thank you for this review, Jason! We know how many questions pop up throughout the loan process, that's why communication from an experienced loan originator is key. It sounds like Lance and his team went above and beyond, providing answers to all your questions. This recommendation means the world to Lance, his team, and all of us at Waterstone Mortgage. Thanks again. 

flascher 586's profile image
flascher 586 
3 years ago

Pam and her team are great to work with! They made the process so easy and effortless. I have used them twice now and will definitely use them the next time I'm in the market for a new home! 

Business response:

Thank you for taking the time to write this review, Flascher! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Pam and her team. 

Savannah Metoxen's profile image
Savannah Metoxen 
3 years ago

I decided to give Waterstone Mortgage a chance! It worked out great! A choice I'll never regret! I had the pleasure to work with a wonderful person named Pamela Beattie! Any question I had, she answered with the most fullest detail! She explained everything to the fullest and had no problem going through it a second time if I didn't understand it the first time. As I'm very needy, she was always ready to answer any question that I had pop in my head at the last minute. She worked diligently to make sure I had the loan that I... read more

Business response:

Thank you for sharing your wonderful experience with us, Savannah! It sounds like Pamela was there with you every step of the way, to help you achieve your dream of homeownership. Your experience truly shows the dedication Pamela has to her customers. We hope you are enjoying your new home. Thanks again.  

mabutea's profile image
mabutea 
3 years ago

I felt very secure in using Lance and his staff to assist me in buying my first home. He and hos staff went above and beyond for me and my family! I have and will continue to recommend them in the future! 

Business response:

Thank you for sharing, Mabutea! We're thrilled to hear everything went so smoothly with your first homebuying with the help of Lance and his team. We hope to work with you again in the future. 

Frequently asked questions about Waterstone Mortgage Corporation

How is Waterstone Mortgage Corporation rated?

Waterstone Mortgage Corporation has a 5 star rating with 640 reviews. 

When is Waterstone Mortgage Corporation open?

Waterstone Mortgage Corporation is closed now. It will open at 8:30 a.m.