HeatherDillon on Merchant Circle
9 years ago
09/12/2012, 05:27 AM
We had them install carpet in our new home. They did a great job and their prices were very good. I went there with my daughter after Gymnastics the other day and when we walked in, they said they were closed. I realized it was 6:10 pm and they closed at 6:00 pm. Their open sign was still on and the door still unlocked, so I didn't even check their closing time. The gentleman asked me to come back tomorrow. I asked if they had any 13" x 17" carpeted mats, that I need them for my daughter's class at school. He said that he did and I told him I would see him tomorrow. He then told me to wait a minute and he would go out back and get some for me. This gentleman got me more than I needed and gave them to me free of charge. Now this is Excellent customer service, which is very hard to come by today. Thank You very much West Coast Flooring!