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WG&R Furniture

4.5
397 reviews
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  54311US

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4.5
397 reviews
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5 reviews have no rating
  • 363 reviews4.4
  • 26 reviews4.9
  • 8 reviews4.7
5on Facebook, May 22, 2018
I made a purchase of a bed and sofa at the Appleton WG&R Sleepshop and was most impressed with the excellent customer service received by Lynn Malesevich. She was not only friendly and cordial but very informed providing me with all options available to make an informed decision and purchase. The store manager Chuck Sterletske priced matched my purchase with an additional $10.00 off saving me the price of the haulaway of my old mattress. WG&R valued me as customer with quality customer service, value and business acumen. They will be my first stop in the future for any household needs. more »
5on Facebook, May 22, 2018
Great ppl. No waiting..very kind & helpful..fast delivery..as always premium products... more »
5on Facebook, May 20, 2018
Kathleen Sell was very friendly knowledgeable and helpful. We enjoyed working with her and will work with her on future WG&R purchases. more »
5on Facebook, May 19, 2018
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5on Facebook, May 18, 2018
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5on Facebook, Apr 27, 2018
It was recommended we purchase an adjustable bed base by a saleswoman for my back pain. She was spot on! It was the best recommendation and purchase. The customer service is wonderful. Thank you:) more »
4on Facebook, Apr 27, 2018
I love the look of my new furniture thank you. My couch does hold lots of static but I’m going to try making my own static spray that smells better then static cling. more »
4on BirdEye, Apr 16, 2018
We had great customer service from Bob Marx at the Green Bay WG&R location. My husband and I love our adjustable iComfort bed. We were disappointed that the store does not carry sheets for the beds. We drove all over Green Bay, including the suggested Walmart for sheets and found none. I was able to find "Split King" sheet sets on Overstock Sheet Club. I emailed them to switch out king pillow cases with standard ones with no problem. We love our sheets! I hope WG&R and other customers read this review to spread the word on where to buy "affordable" quality sheets. https://overstocksheetclub.com/products/hotel-collection-sheet-set?variant=32857932175
Checkout code: AWESOME15
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5on Facebook, Apr 10, 2018
Dave Kruse from the Green Bay store is one of the best, most knowledgeable guys around and the delivery crew are top notch. more »
5on BirdEye, Mar 19, 2018
We wanted to let you know what great people you have working for you, especially Joel Goodness. We came in to look for mattresses and Joel attended to us. He came over and explained things to us and then left us alone. That is what we like, not being pressured while looking. He came over a few times and asked us if we had any questions or needed anything. Just wanted to be sure you know what a great guy you have working for you. Thanks again Joel. more »
5on Facebook, Mar 18, 2018
All the staff was great! Especially Maddie! EXCELLENT customer service! She spent a lot of time with me answering a lot of questions and helping with design questions. She is chipper and smiley and full of life while also remaining professional. Really appreciated her! Keep up the great work! more »
5on Facebook, Mar 13, 2018
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5on Facebook, Mar 13, 2018
My husband and 2 kids were at the Appleton store over the weekend. When we walked in we took advantage of the awesome strollers you provide, as my 14 month old gets heavy. We were greeted by a very nice gentleman named Travis.(coincidence as that's my husband's name) We told him wed like to browse as it's been awhile since weve gotten furniture. He checked in with us frequently to see if we had questions or needed help finding something. We ended up buying a couch, loveseat, and rocker. He was an awesome salesman and really knew his stuff. He explained the company who made the furniture we chose. Travis was very informative. Definatly will choose WG&R in the future!! more »
Business Response:
Thanks for the positive review! We will make sure Travis sees this. Enjoy your new furniture!
5on BirdEye, Mar 07, 2018
Came in Sunday to check out clearence mattresses,and headboard for daughter. Mark helped us out greatly. He listened, then told us about different mattresses and was very thorough. Told us which ones we could try out that were still on floor. We ended up getting 2 mattresses and a partial bedroom set. Mark was wonderful,not just sales pitching us. He really listened and helped us figure out what was best for us.he made a very tiring task feel easy. You have a friendly knowledgeable employee who knows his job. We have purchased items in the past here and have always been satisfied. Well done Mark, thank you !! more »
5on Facebook, Mar 03, 2018
My sincere thanks to Patty Houston! She was wonderful to work with - so pleasant, patient, exceptionally knowledgeable and professional! Employees like Patty keep customers coming back again and again. We purchased an adjustable bed for my mother and she absolutely loves it! Thank you, Patty! more »
Business Response:
Thanks for the great review, Sue! We are happy to hear that your mother is enjoying her new adjustable bed. We will be sure to forward your thanks to Patty.
5on Facebook, Feb 17, 2018
My husband and I stopped in a couple weeks ago at the Green Bay store where JW greeted us. He asked what we were looking for and showed us the area where we could browse to find out what we were looking for our home. We were able to browse and try them out and he let us go without being over our shoulder at all. Today I went to Appleton and checked out a few other stores. High pressure sales tactics along with not listening to what I was looking for and showing me the complete opposite made the decision for me...we were going to buy from WG&R from JW. It was a quick and easy sale and I can't wait for our new couches to arrive! :) more »
5on Facebook, Feb 16, 2018
Greg greeted us in Sheboygan, but was not at all pushy. He let us wander around because we haven’t bought furniture in so long, we didn’t even know what was out there. Greg was very helpful and no high pressure. He answered questions as we asked them and made himself available when we needed him. Everyone there seemed friendly and I wasn’t “attacked” by salespeople when we walked in which I hate. He worked with us, took his time, no rush. We took 3 trips back there after checking other places and we finally got what we wanted at a good price and once it all came together we didn’t feel like we had gotten suckered but felt very good about our purchase. I would recommend Greg if you stop in the Sheboygan store. He is easy going, knowledgeable and very friendly. He wants to see you get what you want. more »
5on Facebook, Feb 11, 2018
My husband and I went to the one in Manitowoc and worked with Kathy! She was outstanding to work with and made our experience wonderful! Thank you, Kathy!!! more »
5on Facebook, Feb 06, 2018
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5on Facebook, Jan 19, 2018
Purchased a new couch and bedroom set (and mattress) from WG&R for Thanksgiving 2015 and still loving every piece!
Even though the kids use the couch cushions for a fort and hot wheels race trac
k, they are holding up! The lifetime warranty is a good comfort to have after all! more »
5on Facebook, Jan 16, 2018
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5on Facebook, Dec 30, 2017
We decided it was time to purchase a new recliner. We visited 7 stores, 3 of which never greeted us, 2 didn’t have anything we were looking for, and then we met Pat in Appleton! I’m so glad he drew the short straw and got stuck with us. We went in knowing we needed a chair tall enough for my husband and wide enough for me and our little dog to sit comfortably next to each other. Yes, we were very specific in what we needed.
Pat immediately greeted us as we walked into the Appleton location and showed us some suggestions after he found out what our “restrictions” were. At first, we didn’t see anything that was going to work, he showed us a chair that was grouped with a set, but sold individually. We were almost in love, as it closely matched our current living room colors. The chair was available in electric for a very small fee, it was available for pick-up today, and everything was great. We had to go look at another store “to make sure it was perfect” Pat was very respectful of our decision to check out the competition and said he’d see us back. We actually checked out 2 competitors, and went back to WG&R. We were welcomed back and my husband fell in absolute love with the chair and realized it was perfect for what we needed.
Pat offered financing, but wasn’t pushy at all during our time spent at his store. We purchased the chair and are picking it up today!!
Pat, it’s because of your customer service and the experience you made for us, we’ll be back to visit you and recommend you to those we know!!
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5on Facebook, Dec 22, 2017
Needed a mattress for a Christmas bedroom makeover for our toddler son, which included his very own big boy bed. Derek on the west side hooked us up. We were in and out in less than ten minutes with a mattress! more »
5on Facebook, Dec 04, 2017
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4on Facebook, Nov 20, 2017
I'm very happy with my new sectional. Was a good experience from start to finish. Had a great salesman, Mark, who did a great job helping us in the store. The delivery was a little late, but the delivery gentlemen were awesome and very helpful. I will definitely come back to WG&R! more »
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