All About Plumbing & Septic review summary

5  835
4  19
3  4
2  1
1  
70 reviews with no rating
5.0
929 reviews
5on Google, Mar 23, 2019
Our septic tank was pretty overdue for a pump, and after calling around and reading reviews, we decided to go with All About Plumbing. With family coming to visit, we knew that we had to get this done relatively quickly and we were able to schedule an appointment the next day. Derrick showed up earlier than we had expected and thoroughly explained the cost of the services, as well as the work that would be done.

We have an older home with a homemade septic tank, and Derrick first quoted us the worst case scenario costs - coffin lid, filter, digging deeper than 2 feet, etc. We were ok with the price and he went ahead and completed the job. When we were presented with the invoice, we were pleasantly surprised to see that it was significantly lower than originally quoted, considering no coffin lid or filter, and the job was completed quickly.

Derrick had the most pleasant demeanor, was very professional and polite, and was gone as quickly as he arrived. Our septic no longer gurgles after being flushed and the sewage smell is no longer lingering in the backyard.

We will definitely recommend AAP to anyone needing their septic tank pumped. They were quick, accommodating and professional. We will use them again, and won't wait until we are far overdue!
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5on Google, Mar 22, 2019
Called several companies, and All About Plumbing & Septic was the only one who either called back or could come in such short notice. It was late Sunday evening and seeming like a big job, however our technician Pete thought it was just a simple clog. He was right and had it fixed up in no time. Pete was very friendly, and very helpful as we asked tons of maintenance questions to help with up keep. With having small children we really needed to be able to use our water, and Pete helped to remedy the situation in no time! Thank you! more »
5on Google, Mar 21, 2019
Tony turner repaired a kitchen faucet. He was timely and professional. I thought the cost for a 10-minute
Repair was a little high, but I will call “All About Plumbing” again in the future
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5on Google, Mar 19, 2019
Tony Turner was our technician who arrived promptly at the scheduled time, reviewed the requested repair job, provided the quote, and fixed the issue. Tony was very friendly while at our home. Would truly recommend him. This was our first time using All About Plumbing Service. We were very please and would call them for any future plumbing needs. more »
Business Response:
Thank you for taking your time to review Tony's recent plumbing service. Tony is a master at his craft and has been plumbing most of his life. There isn't a job that is too big or small for him. I am glad to hear that we lived up to our mission statement of serving our community the best way possible. If you have any future issues don't hesitate to give us a call at anytime. We are always open. I really appreciate you kind words and your business!! Caleb Wilson, Operations Manager
on Facebook, Mar 19, 2019
This is a great company!
This is the second time that I’ve needed help and they are quick to answer their phone and start solving your problems.
Pete who worked with us this last time
was wonderful!
We are so glad to have our problem solved and for life to get back to normal.
Thanks again for your excellent service.
Paula Williams
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Business Response:
Thank you for taking the time to review Pete's recent service. It is our mission to take care of our community the best way possible. Your review lets me know we did just that. Pete is a master plumber and can take care of any plumbing issue no matter the size. As a company we are always available to handle any size issue. I really hope you don't have future plumbing issues, but if you do we are always here to help. I really appreciate your kind words and your business!! Caleb Wilson, Operations Manager
5on Google, Mar 17, 2019
Awesome service Pete came out and helped out, just a blessing to my family! more »
Business Response:
Thank you for taking your time to review Pete's weekend service. As a company we are open 24/7 and we are always willing to come out and take care of any plumbing issue. I am glad to hear that Pete was able to take care of your plumbing issue promptly and professionally. If ever you have any future plumbing issues don't hesitate to give us a call at anytime. I really appreciate your kind words and your business!! Caleb Wilson, Operations Manager PS: Don't hesitate to give us a call for any septic or HVAC issues you may have. We offer the same great service in those industries as well. Our HVAC division will be open this May.
5on Google, Mar 14, 2019
They couldn't have sent a better guy, Derek, to an impatient New Yorker recently moved here that knows zilch about septic tanks. Derek cut to the chase quickly (as preferred greatly). Told me, "bing, bang, boom", found, peeked inside, pumped, paid, and done. My kinda guy. Fast, efficient, patient, and professional. Gimme 1,000 Dereks! Thanks for a great job. more »
Business Response:
Thank you for taking the time to review Derrick's recent septic service. We always try to offer exceptional service no matter the issue at hand. Derrick has just come on board with us this year, but his dedication to taking care of homeowners is matched by none. I do appreciate you taking the time to let me know about your interaction with our company. As a local, family business we want to treat everyone like family. Thank you again for your business and kinds words!! Caleb Wilson, Operations Manager
5on Google, Mar 14, 2019
They came the day I called. Kyle quickly, cleanly and affordably took care of our leaking shower. I will use them again. more »
Business Response:
Thank you for taking your time to review Kyle's recent plumbing service. We take pride in only offering the best and most professional services in our industry. I am glad to hear that Kyle did just that. Kyle is a true asset to our company and is a master at all things plumbing. There is no job too big or too small for our highly trained technicians. I look forward to working with you in the future. Don't hesitate to give us a call at any time. We are always open. This May we will be opening and heating/ cooling division. Don't hesitate to give us a call for a free HVAC check up this May. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on Google, Mar 13, 2019
Very professional and quick. Very pleased with their service! more »
Business Response:
Thank you for taking your time to review our recent service. Our goal is to always provided the best possible service to our valued customers like you. I am glad to see that we did just that. Don't hesitate to give us a call in the future for any plumbing, septic or HVAC (heating and cooling) need that may arise. We are always here. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
4on Google, Mar 11, 2019
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Business Response:
Thank you for taking your time to rate our service call. I really appreciate your business!! If you ever need us again don't hesitate to give us a call at anytime. We are always open. Caleb Wilson, Operations Manager