All About Plumbing & Septic review summary

5  697
4  18
3  2
2  1
1  
47 reviews with no rating
5.0
765 reviews
5on Google, May 20, 2018
Professional and effective service; thanks! more »
Business Response:
Thank you for taking your time to review Kris' recent service. Thank you for trusting us with your septic system and service. If every you have any questions or concerns don't hesitate to give us a call at anytime. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on Google, May 18, 2018
Fast response, courteous and professional technicians, excellent service. more »
Business Response:
Thank you for taking your time to review our services. I really hope you have no future plumbing issues, but don't hesitate to give us a call at anytime. We are open 24/7. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on Google, May 16, 2018
Being new to the area, I was not sure who to contact in regards to our leaking water issue. I looked up reviews and read about All About Plumbing and decided to give them a try based on the reviews. I am so glad that I did. The lady on the phone told me that somebody would be out around lunch time/early afternoon and Richard arrived at our house at around 11:30am (I honestly was expecting much later than that). He was able to diagnose our issue quickly and thoroughly and talk us through our options. Once we decided on the course of action, Richard was able to resolve the issue in a matter of hours. He was also incredibly courteous and respectful. I will definitely be using them again. Thank you so much Richard! more »
Business Response:
Thank you for taking your time to review Richard's recent service. Richard is a true professional and your review lets me know that he lived up to our mission statement. As a company we want to better our community with the most professional and reliable plumbing/ septic services in our area. I am glad to you trusted our company with your plumbing needs. If ever you need us again don't hesitate to give us a call at anytime. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on BBB, May 10, 2018
Awesome company. My go to plumber and septic needs business. Highly recommend and very often do. more »
Business Response:
Thank you for taking your time to review ***'s recent service. I really appreciate your recommendation. Over half of our new customers each month are referrals from previous customers. That lets me know we are doing our job to serve the community the best way possible. I hope you don't have a plumbing or septic needs anytime soon, but if you do we are always here. I really appreciate your continued business and kind words!! *** ***, Operations Manager
5on Our Website, Apr 28, 2018
On time & excellent service!!!! Could not ask for a better plumber! I  will use in the future. New Jet pump & pipes. more »
Business Response:
Thank you for taking the time to review our recent service. I want to ensure that each homeowner we visit becomes a lifelong customer and I believe we did just that. I really hope you don't have any future plumbing issues, but don't hesitate to give us a call if one arises. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on Our Website, Apr 25, 2018
Very good & painless. Faucet installed. more »
Business Response:
Thank you for your kind words and business. Don't hesitate to give us a call at any time in the future if an issue arises. We are open 24/7. Caleb Wilson, Operations Manager
4on Our Website, Apr 25, 2018
Good. Water line replaced. more »
Business Response:
Thank you for your kind words and business. Don't hesitate to give us a call at any time in the future if an issue arises. We are open 24/7. Caleb Wilson, Operations Manager
5on Our Website, Apr 24, 2018
Richard answered the phone on Sunday evening and was here within 1/2  hour. He did an excellent job. Remove old water heater and replaced with  new one & new pressure valve. more »
Business Response:
Thank you for taking the time to review Richard's recent service. A water heater is an important part of your plumbing system and needs to be replaced quickly when it goes out. I am glad to hear that Richard was able to do just that. Your new water heater comes with a full parts and labor warranty so don't hesitate to give a call at anytime with any questions or concerns. We are open 24/7. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on BBB, Apr 23, 2018
I highly recommend this company. They do the job right! From the first guy to the last, they were respectful and professional! I highly recommend Eric or Nate. Both are extremely knowledgeable and nice.
I have no complaints and I WILL use their services again. I have found my plumbers!
more »
Business Response:
Thank you for taking the time to review Eric and Nate's recent service. We really enjoyed working with you on your plumbing project. I hope you have no future plumbing issues, but if you do we are always here to help. I really appreciate your continued business and kind words!! Caleb W***, Operations Manager
5on Our Website, Apr 22, 2018
Replace broken pipe and shut off valve. Richard was very professional and
explained everything that he was going to have to do to fix our problem.
Very friendly too! If we ever need any
plumbing work again, we know who to
call!
more »
Business Response:
Thank you for taking your time to review Richard's recent service. I really hope you don't have any future plumbing issues, but we are always here to help. We always offer absolutely free estimates with upfront pricing. We want our homeowners to know exactly what needs to be done to make the necessary plumbing repairs prior to any work getting started. This ensures there are no surprises when the paper work is finished up. I feel that this is the only honest and fair way to conduct business. I really appreciate your business and kind words!!! Caleb Wilson, Operations Manager
5on Our Website, Apr 21, 2018
Repaired broken/ stopped up sewer line. Fabulous, Courteous,
professional, friendly & very helpful w/ explanations. Very Best. Richard
& Oscar were great.
more »
Business Response:
Thank you for taking your time to review Richard and Oscar's recent service. A mainline stoppage is a major issue that needs to be handled quickly and professionally. I am happy to hear that Richard and Oscar were able to do just that. All of our drain cleaning service come with a free camera inspection which allows us to identify the cause of the blockage. Once identified we are able to make the necessary repairs to avoid another stoppage from occurring. This ensures we fix the problem the first time and avoid a re-occurring issue for our homeowners. If ever you have another issue don't hesitate to give us a call at anytime. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on Our Website, Apr 21, 2018
Eric was right on time & his work saved me a great deal of money.
Replacement of PRV
more »
Business Response:
Thank you for your time to review Eric's recent service. A pressure reducing valve is an extremely important safety feature on the homes plumbing system that ensures a safe working water pressure throughout. If it is bad your water pressure will increase which may seem like a great thing for your shower, but that additional pressure can cause the plumbing fixtures to fail and start leaking. These leaks can result in a large water loss which can flood your home. I am so glad to hear that we were able to check this issue before any larger issues occured. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on Our Website, Apr 21, 2018
Unstopped clog. He did more then 2 plumber we had from other companies.
Richard did a great job!!
more »
Business Response:
Thank you for taking your time to review our recent service. Richard is a true professional and a master of his craft. He takes his job very seriously and works very hard to ensure our homeowner's receive the most professional plumbing services possible. I hope you have no future plumbing issues. Don't hesitate to give us a call at anytime. I really appreciate your kind words and business!! Caleb Wilson, Operations Manager
5on Our Website, Apr 20, 2018
Replaced the water pressure valve. Arrived a time as stated. Courteous
and professional. Explained everything well & demonstrated Nice man. Had
the part on truck. Called city & determine
d pressure from street to make
sure the part was going to be correct. Installed in good time.
more »
Business Response:
Thank you for taking your time to review our recent service. I am so glad that you mentioned that we called the city water department. We have found here recently that the main water supply is raising the water pressure to ensure adequate water volume to each home with the increase of new homes in our area. To make sure we installed the proper regulating valve we needed to ensure the exact water pressure coming into the home. If not the wrong part could have been installed. I really appreciate your attention to detail in your review and don't hesitate to give us a call for any future plumbing issues. I really appreciate your kind words and business!! Caleb Wilson, Operations Manager
5on Our Website, Apr 20, 2018
Replaced basket strainer, replaced caulk around sink. The job was done
well & quickly. I was very pleased with the technician he was polite &
professional.
more »
Business Response:
Thank you for taking your time to review our recent service visit. We pride ourselves in only providing the most professional services in our industry. I am glad to hear that we lived up to just that. If ever you have any future plumbing or septic issues don't hesitate to give us a call at anytime. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on Our Website, Apr 19, 2018
All good. Repair of bathroom sink drain assembly. more »
Business Response:
Thank you for taking your time to review our recent services. I hope you have no future issues, but if you do don't hesitate to give us a call at anytime. I really appreciate your kind words and your business!!! Caleb Wilson, Operations Manager
5on Our Website, Apr 17, 2018
Richard was on time, worked as needed, was friendly. Since I used the company before and same service man. I am happy to say that I'm totally happy with the work done. Filter replaced on filtration system and checked out other components of system. more »
Business Response:
Thank you for taking the time to review Richard's recent service. We want to make sure that each homeowner that we visit become a life long customer. We want to ensure that our services are the best in the industry and your review lets me know that we did just that. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on Our Website, Apr 15, 2018
Great quick. Clogged bathroom - auger. more »
Business Response:
Thank you for taking your time to review our recent service. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on Our Website, Apr 13, 2018
New water heater. Great on time, nice, quick. more »
Business Response:
Thank you for taking your time to review Richard's recent service. Every new water heater comes with a full parts and labor warranty. Don't hesitate to give us a call at anytime if you have any issues. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on Our Website, Apr 13, 2018
Richard got here quickly, found the problem with camera used high pressure jetter to remove roots from the line. Clean roots out of the sewer.
more »
Business Response:
Thank you for taking the time to review Richard's recent service. Our high pressure jetter is the best drain cleaning machine on the market. It will completely clean all sides of your drain line without causing damage to the piping. If every you have any future plumbing issues don't hesitate to give us a call at anytime. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on Google, Apr 13, 2018
I really appreciate the help with my water heater. No price gouging, very professional and kind. Will call again. more »
Business Response:
Thank you for taking your time to review our recent service. I hope you have no future plumbing issues, but if you do we are always here to help. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on Our Website, Apr 13, 2018
It went well- Problem solved! Resitting toilet plus new toilet lid.
Tony has worked on two toilets and he is terrific... Always on time &
knows his work. He is respectful & a professiona
l. more »
Business Response:
Thank you for taking your time to review Tony's recent service. We always offer the most professional services in our industry to ensure that your plumbing issue is resolved correctly the first time. I hope you have no future plumbing issues, but if you do don't hesitate to give us a call and Tony will be glad to come out to take care of you. I really appreciate you continued business and kind words. Caleb Wilson, Operations Manager
5on Google, Apr 11, 2018
Had a great experience with Carl D. from this company. He changed out our hot water heater and circulation pump. Very practical, down-to-earth (and comprehensible) explanation of our options. Fair pricing too. They don't bother with costly annual contracts, if you are their customer once, they take care of you from then on. Best plumbing company I've ever dealt with. more »
Business Response:
Thank you so much for reviewing Carl's recent service. Carl is an expert at all things plumbing, but he loves to work on hot water heaters. He has a passion for making sure his homeowners get the exact water heater that will meet their needs. I think you also nailed it on the head with the annual contracts. We know our competitors offer contracts for preferred service, but once you are a customer of ours we give each call priority. I don't feel like any homeowner should receive sub-par service no matter their status. If you ever need us again don't hesitate to give us a call at anytime. We are open 24/7. Thank you again for leaving such a detailed review and your continued business!! Caleb Wilson, Operations Manager
5on Our Website, Apr 09, 2018
Wife called you guys and your guy was able to come right away. Talked
about what needed to be done and he went above and beyond to help us out.
Replaced tank and was very good at what he
does. Replace water heater
that was bad.
more »
Business Response:
Thank you for taking your time to review our recent service. A hot water heater replacement is a large task and must be taken care of quickly. No one wants to wake up and take a cold shower. That is why we are always open and available to help with any plumbing issue no matter the time of day. We never charge after hours or weekend charges on any plumbing issue. We feel it is our honor to help those in need especially those in need on the weekend or after 5 pm. Thank you again for you kind words I appreciate your business!! Caleb Wilson, Operations Manager
5on Our Website, Apr 07, 2018
Extremely well from initial call to finished service. Couldn't ask for
better interaction. Toilet auger.
more »
Business Response:
Thank you for taking the time to review Richard's recent service. I hope you have no future plumbing issues, but if you do please give us a call at anytime. We are open 24/7. I really appreciate your business!! Caleb Wilson, Operations Manager