All About Plumbing & Septic review summary

5  883
4  23
3  7
2  1
1  
375 reviews with no rating
5.0
1289 reviews
5on Google, May 17, 2019
Install/connect/ of sewer from septic system Big job done on time, on budget and correctly. These fellas are amazing! So knowledgeable. They managed to install the line so they did not need to dig up our driveway, saving us a bundle. They were great! Would hire again for anything! more »
Business Response:
Thank you for taking the time to review Evan's recent sewer service. I know switching your home from an onsite septic system to a the city sewer system was a big undertaking, but I know it added value to your home. There are no room limitations to the city sewer system and no worries of a complete system failure. I am so glad we were able to find a way not to cut your driveway as I know that took a lot of stress off the entire project. Thank you for trusting our family to help with your plumbing project. Don't hesitate to give us a call at anytime. We are always open. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager PS: We also offer services in HVAC if ever you need us again.
5on Google, May 16, 2019
Both the plumber, N* and gentlemen, A* who assessed my house for a service contract, were professional, truthful, polite and knowledgeable.
I felt confident in their advice, and no pressure to a
ddress additional issues discovered while they performed the jobs for which they were hired.

The service contract covers more than I expected, and for an affordable annual fee. In addition, it is nonbinding.

To sum up, I would not hesitate to contact All About Plumbing for future jobs.
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Business Response:
Thank you for taking your time to review our HVAC and Plumbing services. As a company we always provide free estimates for the most professional repairs possible. Our technicians are highly trained, professional and honest. I look forward to the opportunity to help you in the future with all your plumbing, HVAC and septic needs. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
on Facebook, May 16, 2019
I see a lot of plumbing trucks going the road and I wonder about the quality of their service and can I trust them, When I see the All About Plumbing Trucks on the road, I know the quality of their work and I will not be hit with unfair prices and charged just for them showing up. The entire family represent high values. Write it on a rock, You Trust Them to do quality work at fair prices. more »
Business Response:
Thank you for talking your time to review our service. As a family run company we started this business to help our community and consider all our of team workers to be family. There is no job too big or small for our professional team. I look forward to helping you in the future with any plumbing, septic or HVAC need that may arise. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on Google, May 13, 2019
AAP has been our go-to plumbing company for about 10 years, I think. They excel at prioritizing to keep our business going no matter how major or minor an issue we have! more »
Business Response:
Thank you for your continued business and your kind words. It is our return customers that keep this family owned business growing each year. I really appreciate you taking your time to write us a review. I look forward to continuing to help you with your septic, plumbing and HVAC concerns. I really appreciate your kind words and business!! Caleb Wilson, Operations Manager
5on Google, May 10, 2019
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Business Response:
Thank you for rating Marcus' recent septic service. If you ever need our services again don't hesitate to let me know. We offer services in plumbing, HVAC and septic. Caleb Wilson, Operations Manager
5on Angies List, May 10, 2019
Found problem with well pressure tank while checking on another item. Installed new tank same day. Both technicians were professional and courteous. Explained everything they were doing. Also fixed a running toilet. Will definitely hire again.
Installed new well pressure tank
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Business Response:
Thank you for taking your time to review Joe and Vinny's recent plumbing service. As a company we pride ourselves in only offering the best services in each industry we work in. You will not find a company more dedicated and passionate about taking care of their community. I see that we met your expectations and did exactly what we set out to, which is serve our community. I look forward to helping you in the future with any plumbing, HVAC or septic issue you may have. I really appreciate your kind words and business!! Caleb Wilson, Operations Manager
on Facebook, May 04, 2019
Excellent professional service. Clear explanation of work that needed to be done. Very courteous in answering my questions. Would highly recommend this company. more »
Business Response:
Thank you for taking your time to review Marcus' recent septic service. We pride ourselves in only offering the best services in our industry with highly trained technicians. If ever you have any issues with your septic, plumbing or HVAC systems don't hesitate to give us a call at anytime. We are always here to help. I really appreciate you kind words and your business!! Caleb Wilson, Operations Manager
5on Google, May 02, 2019
Very satisfied with service and price. Would not be more satisfied even if Mike Rowe had shown up in person with dirty job film crew! Technician arrived on time for scheduled septic service and worked very hard all morning. Explained process well, explained options if drain field was compromised and kept yard remarkably clean. Will definitely hire all about plumbing if follow-up is required. more »
Business Response:
Thank you for taking the time to review our recent service. I would love to do a show with Mike Rowe and think that some jobs do qualify as a "Dirty Job" in our line of work. I am glad that your job was not a show worthy job and I appreciate your detailed review. We always ensure our homeowners receive the highest quality repairs in the industry with the most professional technicians. If ever you need our septic services again don't hesitate to give us a call at anytime. We are always here to help. We also offer services in HVAC and plumbing. I really appreciate your kind words and your business!! Caleb Wilson, Operations Manager
4on Google, May 01, 2019
This is a solid group to contact for your plumbing needs. Good family mindset, very considerate and timely. Had our complete plumbing system replaced by this company over a year ago, and still feel worry free. Competitive pricing without loosing quality. more »
Business Response:
Thank you for taking your time to review our recent and past service. Every month over half of our business is return customers. That lets me know that we are doing something right. We got into this business to serve our community. Thank you again for your continued business. We now offer services in HVAC (heating/ cooling). Caleb Wilson, Operations Manager
on Facebook, May 01, 2019
Great service. Clear and concise estimate. Did a great job with our septic. Fixed problems and helped us plan to keep it in good shape. Highly recommended. more »
Business Response:
Thank you for taking your time to review Kris' recent septic service. As a company we always provide upfront pricing. This ensure's that there are no surprises when the work is finished. I feel that is the only fair way to conduct business. I really appreciate you trusting our family business with your home. If ever you need our services again don't hesitate to give us a call at any time. We are here 24/7. Russell Wilson, Septic General Manager
5on Google, May 01, 2019
All About Plumbing & Septic exceeded my expectations! They came out on Good Friday within 2 hours of our call. Gave us an excellent quote and assisted us with financing. Richard Allbritton provided great customer service and his work was excellent! more »
Business Response:
Thank you for taking your time to review Richard Albritton's recent plumbing service. I couldn't agree with you more. As a family owned and operated business we hand select only the best plumbing technicians in the area to ensure only the best work is completed for our homeowners. I am glad that your experience with Richard was professional and I know you will never be disappointed in any of our services. Don't hesitate to give us a call at any time. We are here 24/7 to help with any plumbing, heating/ cooling or septic issue that may arise. I really appreciate your kind words and your business!! Caleb Wilson, Operations Manager
5on Angies List, Apr 28, 2019
The man who came was very personable and worked efficiently. We are pleased with the work done.
Had the septic tank pumped.
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Business Response:
Thank you for taking your time to review Derrick's recent septic service. As a family company we pride ourselves in only offering the best and most professional services in our industry. I am glad to see that you allowed us to service your septic system. Your septic system is one of the most important systems in your home and to ensure its proper function it needs to be serviced every 3-5 years. Most people don't realize that and wait until there is a major back up before servicing their septic system. You are well on the way to ensuring the life of your drain system for your home and avoiding costly repairs. If ever you experience any issues don't hesitate to give us a call at anytime. We are always open. We also offer services in HVAC and Plumbing. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on Google, Apr 26, 2019
I am not one to write reviews but feel compelled to recognize overwhelming excellence. Markus from All About Plumbing and Septic came to pump our septic tank and went above and beyond to try to help us understand why we are having such a continuing problem. The system is an old one with unique challenges that he understood and explained to me. Someone with his patience, knowledge, expertise and ability to clearly communicate is hard to come by. The company itself is highly professional - prices quoted were prices charged, offered same day and after hours service. After having a number of bad experiences with other septic companies, it is refreshing to have found a company with genuine expertise and a desire to do the right thing. more »
Business Response:
Thank you for taking your time to review Marcus' recent septic service. I couldn't agree with your more. Marcus is a seasoned septic technician and is always ready to help a homeowner understand/ maintain their system. It is our job to ensure our homeowners septic systems are working properly and help educate them on maintaining them the best way possible. I am glad you saw Marcus' dedication to ensuring you were taken care of the best way possible. I know you will never be disappointed in our services. Don't hesitate to call us at anytime. We are always open. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on Angies List, Apr 26, 2019
First time customer. Had a leak in my old Rinnai water heater. Called for someone to come out. Technician (Nate Rice) was there the next day, 10 minutes early. Provided a fair quote on the spot. Replaced it the following day with a new Rinnai. Fixed some other pipe routing issues. Cleaned up and was very courteous. I would highly recommend them.
Rinnai Water Heater Replacement.
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Business Response:
Thank you for taking your time to review Nate's recent plumbing service. There is truly no job too big or small for our highly trained technicians. Nate Rice has been with our company since we opened the doors and is a true asset to the company. I really appreciate your recent business and you trusting our family business to help you with your plumbing needs. If ever you need our services again don't hesitate to give us a call. We are always open. We offer services in HVAC, Plumbing and Septic. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
on Facebook, Apr 25, 2019
First time customer. Had a leak in my old Rinnai water heater. Called for someone to come out. Technician (Nate Rice) was there the next day, 10 minutes early. Provided a fair quote on the spot. Replaced it the following day with a new Rinnai. Fixed some other pipe routing issues. Cleaned up and was very courteous. I would highly recommend them. more »
Business Response:
Thank you for taking your time to review Nate's recent plumbing service. There is truly no job too big or small for our highly trained technicians. Nate Rice has been with our company since we opened the doors and is a true asset to the company. I really appreciate your recent business and you trusting our family business to help you with your plumbing needs. If ever you need our services again don't hesitate to give us a call. We are always open. We offer services in HVAC, Plumbing and Septic. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on Google, Apr 25, 2019
First time customer. Had a leak in my old Rinnai water heater. Called for someone to come out. Technician was there the next day 10 minutes early. Provided a fair quote on the spot. Replaced it the following day with a new Rinnai. Fixed some other pipe routing issues. Cleaned up and was very courteous. I would highly recommend them. more »
Business Response:
Thank you for taking your time to review Nate's recent plumbing service. There is truly no job too big or small for our highly trained technicians. Nate Rice has been with our company since we opened the doors and is a true asset to the company. I really appreciate your recent business and you trusting our family business to help you with your plumbing needs. If ever you need our services again don't hesitate to give us a call. We are always open. We offer services in HVAC, Plumbing and Septic. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on Google, Apr 25, 2019
As a Realtor, it is important I have the utmost faith in the companies that service my clients' properties. I have the highest regard for Clarence Wilson of All About Heat & Air, as well as their partner business, All About Plumbing & Septic. They are professional, honest and good at what they do. more »
Business Response:
Thank you for taking the time to review Clarence's recent service. We are extremely excited to be in the HVAC industry and are ready to offer the same great service we always have in plumbing and septic. We can not be bet in quality and professionalism in any industry we are in. I look forward to working with you again very soon and really appreciate your kind words. Caleb Wilson, Operations Manager
5on Google, Apr 25, 2019
I met with Richard Allbritton today who gave me several options to fix the problem I was having. He was very knowledgeable and professional. Based on his recommendations I made an appointment with All About Plumbing & Septic to resolve my problem. more »
Business Response:
Thank you for taking your time to review Richard Albritton's recent plumbing service. I couldn't agree with you more. Richard is new to our company, but his knowledge and professionalism is right in line with all of our technicians. You wouldn't know he hasn't been here since we opened. I really look forward to working with you very soon and helping you in the future with any plumbing, septic or heating/ cooling issue that may arise. We are always open and ready to help. I really appreciate your review and kind words!! Caleb Wilson, Operations Manager
5on Google, Apr 24, 2019
A plumber was called on Monday after Easter Sunday and we got service that afternoon...Pete Pentano came and fixed our leak in the water supply system to the house...very efficient, very friendly and capable...thank you. more »
Business Response:
Thank you for taking the time to review Pete's recent service. We pride ourselves in always being open and available to help with any plumbing emergency/ issue. Most of the time with plumbing your issue is an emergency and we must be ready to act fast. I am glad to hear that we met your expectations and I look forward to our continued business. Don't hesitate to give us a call in the future for any plumbing, heating/ cooling or septic issue. Caleb Wilson, Operations Manager
5on Google, Apr 16, 2019
Hired All About Septic and Plumbing to replace our entire septic system. The old drain-field we had was irreparable, and we had to get new tanks, and a new drain-field and pump, dug and installed. The crew, led by Marcus, was fantastic. They kept me informed in every step of the process, explaining how each component worked, and why some of the specific instructions from the health department were required. All of the crew members were professional, polite, and friendly. I Highly recommend them! more »
Business Response:
Thank you so much for taking your time to review Marcus' recent septic service. As a company we got into the septic industry to provide professional service with the highest quality products. I am glad that we did just that. We pride ourselves in employing the best and the brightest in our industries. Marcus and his team are highly trained and there is no septic system/ issue they can't resolve. Don't hesitate to give us a call in the future for any plumbing, septic or HVAC issue you may have. We are always open. I really appreciate your business and kind words!! Russell Wilson, Septic General Manager
on Facebook, Apr 16, 2019
We had an emergency situation when a pipe burst in our basement. Their ad was on the back of the phone book- great ad placement for people who are panicking, so we called them. One of the guys was close by and was there in minutes. A second plumber came to further assess the situation and come up with a plan for the next step. A crew came in the next morning and worked literally all day to get everything fixed. Everyone we dealt with was professional and they did a great job. We would definitely recommend All About Plumbing and Septic! more »
Business Response:
Thank you for taking the time to review our recent weekend service. It was fortunate when you called our septic technician, Tim Drennen, was very close and able to turn your water off. He then called our on call plumbing technician, Joe Brandon, to come out and access the issue. Thankfully we were able to call in a crew for the weekend and get your water service repaired and your water back on for the weekend. It was our pleasure to help you with your plumbing emergency and I am very thankful you trusted our family business to help you. If ever you need our services again don't hesitate to give us a call at anytime. We are always open. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager PS : We also offer services in HVAC, Septic and Plumbing.
5on Google, Apr 16, 2019
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Business Response:
Thank you for your rating. If we can ever help you in the future don't hesitate to give us a call. We are always open. We offer services in Plumbing, Septic and HVAC. Caleb Wilson, Operations Manager
on Facebook, Apr 12, 2019
Very professional, polite, and mainly, the knew what they were doing. Shower pipe issue. Thank you All About, I will spread the word around here. Thank you for speaking to Martha Blythe re the work we need done at the Little River Community CenterCenter. more »
Business Response:
Thank you for taking your time to review Evan's recent plumbing service. As a company we pride ourselves in only offering the most professional services in our industry. I look forward to working with the LIttle River Community Center on their remodel project and I really appreciate your referral. If ever you have any future plumbing, septic or HVAC issues don't hesitate to give us a call at anytime. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on Angies List, Apr 05, 2019
Very well. Excellent service. Will always call All About Plumbing & Septic when required.
Unclogged sewer line
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Business Response:
Thank you for taking your time to review Eric's most recent plumbing visit. I really appreciate your continued business and you trusting our family business to handle your plumbing issues. As a company we pride ourselves in only having the best service technicians in the area. Eric is a highly trained plumbing professional and there is no job to big or small for him to handle. If ever you need our services again don't hesitate to give us a call at anytime. We are always open to help. I really appreciate your continued business and kind words!! Caleb Wilson, Operations Manager PS: We also offer services in septic and HVAC (Starting May 1st).
on Facebook, Apr 04, 2019
As always, All About Plumbing has assisted a client of mine, professionally, efficiently and cost effectively. They are a go to for my clients. more »
Business Response:
Thank you for your kind words about our most recent plumbing service. I really appreciate your continued business. We are always willing to help your real estate clients with any plumbing, septic or HVAC needs. We are open 24/7. I really appreciate your continued business. Caleb Wilson, Operations Manager If anyone is looking for a great realtor Alysia Maher is your go too. She is great to work with and always honest.