It was an amazing experience!! All the staff and Dr. Bradshaw were very polite and professional!! They listened to what I had going on and were extremely receptive and provided their professional feed back as well. If you are looking for a great atmosphere and dental professionals that really care about you and your health I can’t recommend them enough and to be honest I felt really comfortable with these folks after my first visit! Give them a try you won’t be disappointed!!

I don't traditionally post reviews (I need to be better about shouting out people who do great work); however, I want to highly recommend Dr.Bradshaw and his team to anyone in the Knoxville area looking for a great dentist. I called ahead of my first appointment to share that I had some dental anxiety and make sure we'd be a good patient/doctor fit for one another. I was assured on the phone that they'd be extra considerate of my concerns and give me the grace I needed to have my dental work done at my own pace.
This practice is top notch from the moment you walk into the office and throughout the entire process. The receptionists: warm, friendly and knowledgeable. I've never waited longer than 5 minutes before being seen. Alyssa, my hygienist, so kind, very knowledgeable and sincerely caring. Not only did she stop repeatedly to ask if I needed a break or any support, however she took vested interest in learning things about me and my family-side note: in my follow-up appointment weeks later, she remembered each of those details. She is top tier. Dr. Bradshaw made sure to show all of the photos and x-rays to me and talk in great detail about what he saw and his recommended process for dental care. I never felt like anyones agenda (other than my own) was being cared for. I never felt rushed out of the office for the next appointment. I never felt anxious.
And, as much as I still don't think the dentist is my favorite place to spend my free time, I'm extremely thankful I've found a dental office that genuinely cares about their patients. I've rambled long enough, but just wanted to leave a review because they truly deserve all of the business they can get. Well done, Heritage team!

This was my first time here, was recommended by my wife who had been there and also my daughter. Everyone was so nice and courteous. The exam was very thorough, and the doctor made recommendations, yet without pressure like some dental offices. I would definitely recommend this dental practice.

As a healthcare professional myself I highly recommend this practice. Dr Bradshaw and his entire staff are well qualified, highly professional, and use evidenced based best practices in all they do. The hygienest staff are outstanding and are clearly well educated and competent professionals. They give superb care in a superior environment and know thier clients well. They do it with a smile and pleasant demeanor, and frankly at fair price as well. No issues with billing. No issues with knowing your insurance coverages. No issues with getting appointments and those unexpected visits we all need from time to time. No issues with anything. They educate clients and emphasize prevention. They fix small problems before they become big ones. Every single time they meet the standard. This practice is truly a cut above.

Got my Invisalign today! After considering & researching several area orthodontic practices, Dr. Bradshaw knew exactly what I needed without being’pushy’…now my teeth will be perfectly aligned taking me into my final years without the problems many older patients experience. A good bite lasts a long time! His staff is excellent and the process & price are easy on the patient (me) & the wallet! Can’t wait to see final results in months ahead!

The dentist and dental hygienist did a great job but they did not inform me that they were out of insurance. So now i am having to find another dentist and paying more then necessary because they didnt inform me even after taking my insurance card.

Make sure when you go that you find out if they are in your network. They did not tell me they were out of network so now I am paying more money than what was necessary. They did a great job on the work and explained everything they were doing but did not inform me of being out of network.

Let me start out with I have only been to Heritage a hand full of times and in saying that the receptionist has always had a smile on her face and surprisingly remembered my name as I walked in the door. The business as a whole is meticulously clean in my opinion, this is also in comparison to my wife who can be extremely detailed oriented and I believe they could easily give her a run for her money and day of the week. If you wanted a review for a specific dental hygienist, Kaitlyn is the absolute best! She asks questions to ensure all things are right in the world in a caring matter. Nothing like a typical dentist/doctors questions where it seems like they ask cause they have to but there is genuine residence in her voice when she asks. She keeps you informed of each step as she goes through the cleaning process and always asks/reminds me if anything feels uncomfortable to let her know. It speaks a lot when my wife who is beyond particular comes home and talks highly of Kaitlyn as well! Overall extremely impressed with the service, you are apart of their dental family, not just another patient/payable hour.

They were the best dentist I’ve ever been to!!!!

The team at Heritage Family Dentistry are top notch! Not only are they professional, but they are extremely compassionate and understanding to all your needs. I would highly recommend Heritage Family Dentistry to everyone.

Excellent service, fair pricing and advanced equipment! Would definitely recommend!

I am new to town and needed a broken bridge replaced immediately. I called on a Monday morning and due to a cancellation, I was able to be seen that day. The process to build me a new bridge had begun. Two-days later I was fitted with a temporary bridge until the permanent, new bridge would be ready. After only several weeks I was able to have a new bridge put into place, and it looks and feels better than the original.
A great experience, a very clean and modern facility with cutting edge tools and machines. The whole team was amazing, describing every step of the process, answering all my questions and making me feel comfortable with the process. I am happy to be smiling again. Highly recommended, I now have my new permeant dentist in Tennessee.
Thank you, Jonathan Bradshaw and team!
-Serg

I was in need of an appointment right away due to a tooth breaking off right before my nursing shift. My husband found this denistry location and I couldn’t have had a more professional, friendly, and caring service. I was worked into the schedule due to the urgency of my need and couldn’t have been more grateful for their support. I would recommend Dr. Bradshaw and his staff to anyone in the Knoxville, TN area.

I am extremely nervous when it comes to the dentist but Barbara, the dental hygienist, put all my nerves at ease. They explained everything they did before they did it. Just highly recommend.

As much as i dislike the dentist, i really like Heritage. Awesome and caring staff, a very nice office and environment. They do things that other dentists don’t think of and are able to catch things that my old dentists never did. Highly recommend

This place is an order of magnitude greater than my previous dentist, who recently retired. Top notch facility, great staff.

Wonderful Dentist and staff. Eager to take care of their patients.

I started going to Dr. Bradshaw for the Invisalign braces and stayed for all of my dental maintenance. He and his entire staff are so professional, knowledgeable in everything you need done, and friendly every single time I go.

Barbara Jean is amazing! She is so gentle and really makes sure we're comfortable when getting cleanings. Dr. Bradshaw did a great job with our fillings and making sure we didn't feel any pain throughout the process. Won't be going anywhere else!

Myself, my sister and mother all go here. We love the staff. They are like a sweet little family and treat everyone like we are a part of theirs. No matter what you have planned for your teeth, Dr. Bradshaw and the staff want to know your goals and will map out a plan just for you and what needs to get done first. Barbara is the best, I love seeing her every time!

The past two visits getting my teeth cleaned I’ve had Alyssa. She is always so kind and professional!

I just completed a deep cleaning process with Alysa. I highly recommend working with her at Dr. Bradshaws office. She is extremely professional, explained everything thoroughly as we went along, and encouraged me to do my job at home. Alysa & the whole team at Heritage are top notch!!